Heiligenkreuz Hotel Guide - Heiligenkreuz Abbey hotels in Heiligenkreuz, Austria.

"Location was excellent."

"Excellent hotel "

"10/10"

"I wish there was couches in the room. "

"Excellent location just a 5–6 minute walk to all main public transportation stops like Wien Westbahnhof. The staff are genuinely friendly and very helpful, especially the kitchen team and the Front Office. A comfortable stay overall with good service and easy access to the city."

"Clean room and okay location near the main train station. A little out of sightseeing places but acceptable "

"The rooms are modern clean and spacious "

"No AC and noisy outdoors with windows open"

"I really liked the design of the hotel, unfortunately sometimes it lacked functionality. It was not possible to lock your room when inside, the AC was not working in the room, it was extremely hot, stuffy (and it was in March) the receptionist advised us to open the window, with the promise of sending maintenance the next day. Nobody came though. The check-in process was tedious, I do not understand why the agent does not write down all your personal details into the system, instead the guest has to do it on an tablet as the agent is just watching you. The check-in process was anything but smooth. The bed was really comfortable, nice linens, large and working Smart TV with Chromecast. On the other hand I found a bobby pin and a hair band in the shower next to the shower gel, the dust was visible on some surfaces. There is no telephone in the room, so you have to go down every time when you have a problem. When it comes to the location, it is quite central, but also with many homeless people on its vicinity, drunk people drinking at 7 AM on Sunday."