SureStay Hotel by Best Western Helen Downtown

Property class: 2.5

Choose dates to view prices

Located close to Helen Tubing & Helen Water Park, SureStay Hotel by Best Western Helen Downtown provides free continental breakfast, a corner/local shop and a firepit. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk
The current price is €95
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

A hotel room with two beds, a TV, a desk, and a mirror.

Standard Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A modern hotel room with a large bed, a sofa, a fireplace, and a bathroom with a bathtub.

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

A hotel room with a large bed, bedside tables, a nightstand, a mirror, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a TV, a desk, and a mirror.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, a wooden headboard, a built-in bathtub, and bedside lamps.

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a television, and a minibar.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

In the mountains, SureStay Hotel by Best Western Helen Downtown is in a walkable area with great shopping. Unicoi State Park and Unicoi Hill Park reflect the area's natural beauty and area attractions include Helen Tubing & Helen Water Park and Helen Arts & Heritage Center. Alpine Mini Golf and Mt. Yonah Book Exchange are also worth visiting. Take the opportunity to explore the area for water adventures such as rafting and other activities like golfing. Visit our Helen travel guide
Map
8396 S Main St, Helen, GA, 30545

What's nearby

  • A building with a sign for Oktoberfest events and a mural on the side.
    Helen Festhalle
    2 min walk - 0.2 km
  • A park with playground equipment, picnic tables, and large trees.
    Unicoi Hill Park
    6 min walk - 0.5 km
  • A sign for the Helen Arts & Heritage Center, gift shop, and history museum.
    Helen Arts & Heritage Center
    6 min walk - 0.5 km
  • A forest stream with rocks and trees.
    Unicoi State Park
    9 min walk - 0.8 km
  • A wooden building with a red roof and green shutters, surrounded by trees and a stone wall.
    Alpine Helen/White County Convention and Visitors Bureau
    11 min walk - 0.9 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL)
    112 min drive

Restaurants

  • Campfire Gather Round
    6 min walk
  • Hofbrauhaus Restaurant
    12 min walk
  • Bigg Daddys Restaurant & Tavern
    6 min walk
  • Pink Pig Southern BBQ
    11 min walk
  • Circle K
    10 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

  • Hotel near Helen Tubing & Helen Water Park
  • Take advantage of free continental breakfast, a corner/local shop and a firepit at SureStay Hotel by Best Western Helen Downtown. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Free self-parking
    • Coffee/tea in reception, a TV in reception and a 24-hour front desk
    • A banquet hall
    • Guest reviews speak highly of the breakfast, helpful staff and proximity to shopping
  • Room features
  • All 57 rooms boast comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Bathrooms with hydromassage showers and shower/bath combinations
    • 32-inch TVs with cable channels
    • Fridges, microwaves and housekeeping

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  • Pool
  • Breakfast included
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  • Parking included
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The price is €83
includes taxes & fees
3 Nov - 4 Nov
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Frequently asked questions

Does SureStay Hotel by Best Western Helen Downtown have a pool?

Yes, this property has an indoor pool. Pool types include heated pools.

How much does it cost to stay at SureStay Hotel by Best Western Helen Downtown?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Helen Downtown on 1 Nov 2026 start from €95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Helen Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Helen Downtown?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM.

What time is check-out at SureStay Hotel by Best Western Helen Downtown?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Helen Downtown located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Helen Festhalle and Helen Tubing & Helen Water Park. Helen Arts & Heritage Center and Chattahoochee River are also within 10 minutes.

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Reviews

SureStay Hotel by Best Western Helen Downtown Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 585 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 112 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfest was good and the hotel was a short walk from town, the staff were nice! Very great place to stay!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfortable.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location in the center of town
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Conveniently located with ample parking.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is at a great location and the staff was wonderful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location, clean room & helpful staff
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The visit was good . I like the location and the front dest staff was very nice.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very accommodating friendly close to everything clean and as updated as rationally possible. It was clean and comfy and I would stay here again for sure!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! Everything was nice and clean, and I really enjoyed my stay. I would definitely visit this location again!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We found this last minute for July 4th weekend and were impressed. Walking distance to everything Helen. It is older but well maintained and updated.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
It was clean. Older
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful visit. The staff was great for the most part. The first young lady at the desk was fantastic I believe her name was Monica. So helpful. Friendly. Suggested things to do. Swimming people was suppose to be heated. We got in and it was very cold. The jacuzzi in our room was fabulous. The staff was very friendly.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Fresh towels each day and the bed was very comfortable
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at rhe front desk was great. Place was quiet at night and very peaceful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.. could walk right into town to restaurants, mountain coaster and tubing! Helpful staff and nice easy breakfast! Perfect for what we needed for a 2 night stay!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for walking and sight seeing. The staff was friendly and helpful. The room was wonderful. We enjoyed the jacuzzi.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Walking distance and clean rooms with great breakfast.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Standard hotel. Helpful staff, pool was a plus.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Loved the pillows!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff nice pool
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service we were greeted so friendly and welcoming as soon as we got in the staff was very helpful and friendly
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean but had a musky smell. Staff was friendly. Simple room as would be expected in this price range.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
A lot of bugs. The floors were not real clean. Noisy at night. Parking was ok. Continental breakfast was good. The staff was super and helpful. First room we were assigned had an extremely dirty floor. Had to move out to another room because of smell. Something had died and as the evening passed it got worse. Staff moved us immediately to another room.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds, friendly staff and wonderful view
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service; we recommend it 100%.
Stayed 1 night in Jul 2026