Hellevad Hotels

"Amazing service both before, during and and after arrival. Lovely welcoming staff, beautiful room with very comfortable bed. Great buffet breakfast with lots of choice and all delicious. Will definitely stay again and recommend to others."

"Pro’s: Bed was reasonable. Room was a comfortable size, there was an on suite bathroom. Nice enough breakfast. Con’s: Terrible, strange rude women at reception every day and night. Correction, she was never at reception but in a room behind with a dart board etc where you had to call to her to come to reception to do her job which she clearly didn’t want to do. Rude in her speaking to us, irritated that we had German passports but spoke English. Weirdly ending sentences halfway through with eyes strangely rolling. She didn’t even open the passports to check if we are who we say we are. I’ve never seen that before at a hotel. In the morning coming to clean our table with a wet cloth but cleaning only half the table half heartedly doing half her job as usual. Pools outside all dark brown with fungi growing in them. Broken football goal fallen over with the net twisted around the top post also in full view of the breakfrast area outside as is the pool. Bathroom, ours had a glass shelf half inside a metal frame slanting at 30 degrees towards us and with a glass hand soap dispenser teetering on the edge. I had to take it down to the basin for fear of it falling and what if the loose glass shelf fell on my foot. Weird basin and shower combination tap with a long pipe to the basin and a switch to change between the shower and the basin. Once we had showered a terrible smell came up from the shower drain which filled the whole hotel room making us barely able to breath. "

"Gråsten is a wonderful place with an inpressive royal garden and castle. The staff is friendly, called me after finding my laptop still in the room. They sent it to my home address with care and I will definitely come back!"

"Beautyful place…"

"Hotel was clean and staff were very friendly and helpful "

"Very friendly owner(s), clean and somewhat spacious room. Very quiet area. Property was great, but a word to the wise: there is nowhere in town to get a coffee or something for breakfast. Bring your own, there is a fridge and a water kettle. (I know that breakfast is not included; I just was not prepared that there was nowhere in town to get some.) "

"Rigtig fin rent hotel, god mad og rigtig søde og smilende tjenere "

"Sizable room with operational balcony to let in cool air. Great location to visit Tonder! "