Helsinki Vuosaari Hansa Terminal

Small apartment but it was well equipped and comfortable. Communication was good but found it a little daunting having to negotiate app for check in etc. however the concierge who was there during the week was extremely helpful and very obliging. On a tram line with only a few stops to town which was very easy to negotiate. I did request an upgrade long before we checked in which showed in app but only a few days before checking in, the upgrade had disappeared from the app. When I checked, I was told that it wasn’t available. However after check in I received several emails requesting payment for the upgrade. This was sorted by the concierge but would have been easier if there was a traditional reception, I do understand though, this is how prices are kept lower. All in all, value for money

Our room was so lovely!

Excellent stay! Bob responded immediately and access was so easy. Everything great and so central and close to train and everything you need. Walk to water was really close.