Phoenix Hotel Guide. Hotels in Heritage District, Phoenix, United States of America

"breakfast was awesome and staff was extremely friendly and helpful, room could’ve been a little bigger kind of small"

"Very pleasantly surprised by this hotel. Enjoyed the art work especially. And the happy hour food was really good Good linens and bath products Will definitely return"

"Clean room. Great experience at check in"

"Beautiful "

"Clean hotel, easy check in process and nice views. Great location and nice breakfast for a price. I would stay here again, it’s around less than 2 miles from Sky Harbor airport with a free shuttle."

"Very easy to check in and out. Nice pool, and room was clean and tidy. "

"Terrible "

"Booked last minute through a third-party based on decent reviews, but this was a very disappointing experience from start to finish. The property was extremely dark with minimal lighting, which felt unsafe upon arrival. The room was 83° with a non-working AC despite being set to 64°—completely unacceptable for Arizona. The front door was also warped and didn’t fully seal. Staff came to replace the thermostat batteries, but that didn’t fix the issue. They manually turned on the wall unit, but it shut off again within minutes. Trying to resolve the issue was frustrating. The front desk didn’t answer the room phone, and I had to call from my cell to get through. They offered to move me to another room but refused a refund, and there was no maintenance available that night. While documenting everything, I found mold on the door frame and ceiling near the bathroom, along with a visibly dirty chair. During checkout, the situation worsened when the receptionist became rude, raised her voice, and used profanity. Overall, this property is not as advertised and feels more like a low-grade motel than a resort. I would not stay here again."

"Excellent amenities! Nice comfy rooms"