Hernani Hotel Guide - Family Friendly Hotels in Hernani, Basque Country

"Excellent hotel, nice location and reasonably priced. "

"Well worth the extra cost to get a Penthouse Terrace room with wide views across La Concha bay. Easy 5-10 minute stroll to the old town for unlimited Pintxos choices. Walkable the other way down the promenade to the funicular station and wind chime sculptures."

"Excellent service and care."

"Quiet and comfortable. Easy parking"

"It is not exactly at downtown but it is in a walking distance to downtown (15 minutes)"

"We found the location was excellent. Our room was clean and comfortable. Where the hotel fell short was not having coffee available in the lobby. We did use the parking garage. It was very tight and you had to use the same ramp to enter and exit which made for a stressful trip up and down. Of the 3 times we exited, the light which signaled for oncoming traffic did not come on 2 of those times. When the garage door opened there was another vehicle on the other side. "

"Everything was perfect "

"We were allocated room 127 which was close to the open atrium leading to reception and above the hotel's restaurant. We could hear the dull thud of techno music from our room which is not what we paid for. I went to reception to ask when it would cease and I was advised that it would "be soon". At 10:00 pm, I wnt back to reception to say that I could still hear the music and was advised that it had been turned down but I advised the receptionist that I could still hear it from my room. The receptionist allocated me a different room away from the noise. I did not need to move my luggage until I left the hotel the next day. So although my initial experience was not good, the hotel did their best to rectify the issue as best they could. So, I have awarded them 5 stars because the outcome was very satisfactory."