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Reviews

4.0/5 Very Good
71 reviews
"Didn't like the nickle and dime aspect of resort eg $5 deposit for towels, no bo..."

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Convention Centre Creta Maris
    5 min walk
  • Popular Location
    Port of Hersonissos
    5 min walk
  • Popular Location
    St. Paraskevi Church
    6 min walk
  • Airport
    Heraklion (HER-Nikos Kazantzakis)
    22 min drive

Choose dates to view prices

Book online or call:

(+353) (01) 524 5005
  • Standard Room

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room, 1 Bedroom, Pool View

    Room Amenities

    • Sleeps 3
    More details
  • Superior Room, 1 Bedroom, Sea View

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Superior Triple Room, 1 Bedroom

    Room Amenities

    • Sleeps 4
    More details
  • Standard Single Room

    Room Amenities

    • Sleeps 1
    More details

About this area

Hersonissos

Located in Hersonissos, Albatros Spa & Resort Hotel is near the beach. Star Beach Water Park and Crete Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stalis Beach. Aquaworld Aquarium and Acqua Plus Water Park are also worth visiting.

Visit our Hersonissos travel guide
Popular Location

What's nearby

  • Convention Centre Creta Maris - 5 min walk
  • Port of Hersonissos - 5 min walk
  • St. Paraskevi Church - 6 min walk
  • Aquaworld Aquarium - 8 min walk
  • Sarakino - 8 min walk

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 23 min drive

Restaurants

  • Where to eat
  • Mediterraneo – Al fresco dining restaurant offering international cuisine. Serves breakfast and lunch daily.
  • Dafni – Al fresco dining restaurant offering international cuisine. Serves dinner on selected days. Reservations required.

About this property

Albatros Spa & Resort Hotel

5-star beach hotel with a full-service spa
Catch some rays at the nearby beach or spend the day relaxing at Albatros Spa & Resort Hotel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 207 rooms provide conveniences such as fridges and electric kettles, plus WiFi and 24-hour room service. LED TVs, pillow menu and hairdryers are among the other amenities available to guests.
Albatros Spa & Resort Hotel offers 207 forms of air-conditioned accommodation with a safe and a hairdryer. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: WiFi (EUR 3 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Free nearby parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free buffet breakfast available daily 7:30 AM–10 AM
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service

Things to do

2 outdoor pools
Aerobics classes
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Sauna
Shopping
Hot tub
Steam room

Family friendly

2 outdoor pools
Children's pool
Dry-cleaning service
Corner/local shop
Laundry facilities
Fridge
Snack bar/deli

Conveniences

ATM/banking services
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop
Library
Lockers available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Free food shopping service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
French
German
Greek
Italian
Latvian
Polish
Romanian
Russian

Business services

Business centre
Computer station
Meeting rooms
Conference centre

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Reflexology
Sauna
Spa open selected days
Steam room
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Beach towels
Designated smoking areas
Shared microwave
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Hypo-allergenic bedding
Pillow menu

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

TV/satellite channels
LED TV

Food and drink

Electric kettle
Fridge

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

  • If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.
  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Renovations and closures

The property is closed between 17 October and 26 April.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: EUR 3 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: EUR 3 per 24-hour period (rates may vary)
  • Airport shuttle fee: EUR 39 per vehicle (one way)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Tax ID - EL094103351.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property registration number 1039K015A0031200

We should mention

Cash transactions at this property cannot exceed EUR 500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child aged 12 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.
4.0

Very Good

5 - Excellent
27
4 - Good
27
3 - Okay
11
2 - Mediocre
4
1 - Poor
2
4.4
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Didn't like the nickle and dime aspect of resort eg $5 deposit for towels, no bottled water etc.... . Also buffet was not great but in fairbess it was only 10 Euros so perhaps not a bad value

Stayed 3 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Lovely hotel , friendly efficient staff, great location, spotlessly clean , awesome holiday !

Stayed 7 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍👍

I booked a last minute stay at Albatros to extend my stay in Crete. It was the best decision! This property has everything you need. Amazing and helpful staff, plentiful buffets, 2 swimming pools, pool bar and ice cream shop (gourmet gelato for only 2€), evening activities and AMAZING spa with great deals! I built my own 90 minute spa package for 60€ (hydrotherapy, back massage & facial). The resort is very close to the beach and boardwalk as well. I loved every minute of my time at Albatros. No problems at all.

Stayed 2 nights in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, but do NOT book a standard room!

Whatever you do, do NOT book a standard room or you will be very disappointed. The hotel is split into a few buildings and their standard rooms are in the old part of the hotel. We were there for the 1st night and got very upset with the overall standard of the room. It was clean, but think 1980s style of dark furniture, yellow AC unit which barely worked, crappy fridge, etc. Based on the pictures, this is not what I was expecting when I booked the room. Luckily, the lovely staff at reception were able to give us an upgrade for the 2nd night so we got moved to the nice part of the hotel: it felt like a different world! I finally understood why the hotel was rated 4-5* because the standard rooms barely scraped a 2*. Breakfast and dinner were included which was great seeing the variety of food on offer. What I definitely cannot fault is the staff working there. Every single person we came in contact with was very professional, friendly and willing to help. We will come back here but we will book a superior room from the get-go.

Stayed 2 nights in Jun 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Jun 2019

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