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Albatros Spa & Resort Hotel

5.0 star property
Travelers sip drinks at the poolside bar after a round of golf or unwind as the sun sets over spectacular views at this seaside resort

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The Albatros Spa & Resort Hotel overlooks the sea, welcoming families and active travelers. Guests start with a breakfast buffet, then head to the 18-hole golf course or sun loungers by two outdoor pools. The property offers spa treatments, fitness classes, and in-room WiFi.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Room, 1 Bedroom, Pool View

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Bedroom, Pool View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room, 1 Bedroom, Sea View

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Bedroom, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sea view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Triple Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Triple Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Cozy Double Room

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Cozy Double Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Cozy Double Room with Swim Up Pool

Cozy Double Room with Swim Up Pool

Cozy Double Room with Swim Up Pool

Highlights

Garden
Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Urban Junior Suite with Plunge Pool

Urban Junior Suite with Plunge Pool

Urban Junior Suite with Plunge Pool

Highlights

Garden
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Cozy Room Single Use

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Cozy Room Single Use

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Cozy Luxe Room

Cozy Luxe Room

Cozy Luxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Junior Suite with Plunge Pool

Junior Suite with Plunge Pool

Junior Suite with Plunge Pool

Highlights

Soundproofed
Private plunge pool
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Partial sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Premier Suite with Plunge Pool

Premier Suite with Plunge Pool

Premier Suite with Plunge Pool

Highlights

Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow menu
  • Partial sea view
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
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About the area

Located in Hersonissos, Albatros Spa & Resort Hotel is next to a golf course and near the beach. Lychnostatis and Folklore Museum are cultural highlights, and some of the area's activities can be experienced at Port of Hersonissos and Crete Golf Club. Travelling with kids? Consider Star Beach Water Park and Aquaworld Aquarium. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with ecotours and horse riding. Visit our Hersonissos travel guide
Map
Deadalou 1, Hersonissos, Crete Island, 70014

What's nearby

  • Too sleepy to eat breakfast today �😊
    Aquaworld Aquarium
    10 min walk - 0.9 km
  • Convention Centre Creta Maris
    3 min walk - 0.3 km
  • Port of Hersonissos
    7 min walk - 0.6 km
  • Sarakino
    7 min walk - 0.6 km
  • Sarandaris Beach
    15 min walk - 1.3 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis)
    27 min drive

Restaurants

  • Creta Maris Pithos
    5 min walk
  • Mythos
    5 min walk
  • Mike's Pub
    5 min walk
  • Friet Van Piet
    7 min walk
  • Ammos
    2 min walk

About this property

Albatros Spa & Resort Hotel

Luxury family-friendly hotel near Star Beach Water Park
At Albatros Spa & Resort Hotel, you can look forward to a free breakfast buffet, an adjacent golf course and a poolside bar. Active travellers can enjoy fitness classes at this hotel. Indulge in hydrotherapy, a manicure/pedicure and a hot stone massage at Euphoria wellness spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to a free food/drink shopping service and concerts and live shows, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-in, a porter/bellboy and ping pong
  • Meeting rooms, tour/ticket information and luggage storage
Room features
All 207 rooms offer comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • LED TVs with cable channels
  • Wardrobes/cupboards, LED light bulbs and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dafni
  • Mediterraneo
  • Seaside Pool Snack Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Health club
  • Hot tub
  • Library
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference centre (753 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Direct access to a private beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 17 October and 24 April.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wired Internet: EUR 3 per 24-hour period (rates may vary)
  • Late check-out fee: EUR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - EL094103351
This property accepts major credit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1039Κ015Α0031200
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Albatros Spa & Resort Hotel Chersonissos
Albatros Spa Chersonissos
Albatros Spa Resort Hotel Hersonissos
Albatros Spa Resort Hotel
Albatros Spa Hersonissos
Albatros Spa
Albatros Spa And Resort Hotel
Albatros Hotel Chersonisos
Albatros Hotel Hersonissos
Albatros Spa & Resort Hotel Crete, Greece
Albatros & Hotel Hersonissos
Albatros Spa & Resort Hotel Hotel
Albatros Spa & Resort Hotel Hersonissos
Albatros Spa & Resort Hotel Hotel Hersonissos

Frequently asked questions

Does Albatros Spa & Resort Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Albatros Spa & Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Albatros Spa & Resort Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Albatros Spa & Resort Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Albatros Spa & Resort Hotel?

Checkout is at 11:00 AM. Late checkout is available for EUR 60 (subject to availability).

Where is Albatros Spa & Resort Hotel located?

With direct access to the beach, this Hersonissos hotel is next to a golf course and within a 10-minute walk of Port of Hersonissos, St. Paraskevi Church and Sarakino. Convention Centre Creta Maris and Aquaworld Aquarium are also within 10 minutes.

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Reviews

Albatros Spa & Resort Hotel Reviews

8.2

Very good

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 44 out of 105 reviews
Rating 8 - Good. 39 out of 105 reviews
Rating 6 - Okay. 13 out of 105 reviews
Rating 4 - Poor. 5 out of 105 reviews
Rating 2 - Terrible. 4 out of 105 reviews

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

I stayed at the Mykonos Beach Hotel with my 17 year old daughter. Great hotel with infinity pool with phenomenal view of the water. The hotel is a 15 minute walk to the beautiful Mykonos town and a 10 minute quad drive to Ornos Beach. There is also a beautiful beach just across the street from the hotel. The staff was very friendly and very accommodating. I would definitely recommend this hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is excellent. All the staff are very helpful and make your stay the best.Food is very good and the rooms are kept in lovely condition
Stayed 5 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jun 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Friendly staff, great location
Stayed 14 nights in Sep 2022

6/10 Okay

Beata

Liked: Cleanliness
Stayed here for 4 nights in a Suite with a hot tub. The room was facing a busy street with trucks, buses and people passing busy at all hours of the day and night. Would not recommend this room type. The hotel itself is not a 5 star resort despite the rating on Expedia, at best it’s 4 star but more like 3.5 stars. Breakfast had a big selection but below average quality.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sunny Sahil

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was great, location is amazing as its close to everything. Food was average. Selective vegetarian options. Dining area gets full very quickly so you have to wait to be seated. Room service was good in terms of cleaning but make sure you lock up your valubles in a safe place as i found one of the cleaners in our room when DO NOT DISTURB SIGN WAS DISPLAYED. I did mention this to the reception and was apologised. Otherwise the hotel was a great stay. Had a very good room with a private Jacuzzi (Plunge pool).
Stayed 3 nights in Jun 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Paid extra for room with swim up pool, but the room was tiny with few surfaces to put things on. Patio and tiny pool shared with 3 other rooms. No privacy at all. Nowhere to sit as just bean bags. Sun never touched the patio all day. Asked if we could change room but none available.Do not book these rooms as you pay extra for unusable facilities
Stayed 14 nights in Sep 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, going above and beyond

Fantastic hotel, very close to a choice of great beaches (I recommend Palm Beach in particular which is a 15 min walk away, but there are closer ones also). The food for breakfast and dinner was spectacular and choice full, both veggie and meat options and different types of cuisines (Greek/cretan, Asian etc). The hotel offers free of charge events such as wine tasting, Greek food cooking classes, Aqua aerobics and DJ night. Excellent service too, everyone very polite and helpful. There is a cocktail bar next to the pool where you can order drinks from via the app the hotel grants you access to during your stay. Fab experience 10/10!!
Stayed 6 nights in Jul 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Poor location with lousy beach close by. Hotel dif

Poor location with a lousy beach close by. Hotel difficult to find. Booked a standard room which was small, overlooked the street with very small balcony. Managed to change rooms to family type with extra cost. Food very mediocre. Would not recommend.

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that we had to rake our own luggage up and back down to the lobby… also we were with friends and the gadget a Nespresso machine and we didn’t even have coffee in our room I had to request it and was given instant coffee
Stayed 4 nights in Jul 2023

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really nice and the staff is super friendly. Overall it was a great get-away but just a few things that I think would have made it better: - they had different events every night that went until late so it would be really loud if I didn't want to participate and made it hard to sleep - they advertise that they have parking on the premises. This I would disagree with because I had to find parking along side the road and sometimes circle many times or park in areas that I wasn't entirely sure was legal to park in then I would have to move it when a spot opened up. - I wish that there was more variety in their breakfast selection. After day 2, it just got kind of old because it almost the same thing every morning. That being said, we had a pretty enjoyable stay here and if we came back to this same area, we would stay here again.
Stayed 9 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Ok

Helt ok. Vanskelig å få solsenger. Var ikke privat strand slik det står i annonsen.
Stayed 2 nights in Jul 2025

8/10 Good

hans

Liked: Cleanliness, amenities, property conditions & facilities
Heel goede ligging met mooie tuin
Stayed 4 nights in May 2025

10/10 Excellent

Benoît

Liked: Cleanliness, staff & service, property conditions & facilities
Idéal en famille ou en couple
Stayed 8 nights in Jul 2024

8/10 Good

Severine Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war i.o
Stayed 7 nights in Jun 2024

10/10 Excellent

José-Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour entre amis

L’accueil de l’hôtel était top, avec des gens toujours agréables et même une personne parlant français. Le petit déjeuner est copieux, avec un très grand choix au buffet, sur demande ils ont du pain sans gluten. Pour la chambre le seul bémol c est le bruit le matin car nous étions au premier étage avec la cuisine juste en dessous.
Stayed 4 nights in Jun 2023

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fijn hotel

Heel goeie locatie, goeie service en lekker ontbijt
Stayed 6 nights in May 2023

10/10 Excellent

Khrebtova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful atmosphere!!!

Really great holidays thanks to all the kind and friendly Staff of Albatros! I felt me home! Atmosphere is great there, relax, romantica, freedom. Excellent position, on the beach. Really excellent cleaning, vaste variety of food. I loved wake me up because of tasty smells of pancakes entering from my balcony. Beautiful touching evening live music. Really grateful to everyone of you, you made my holidays!))) I would love to come back!
Stayed 7 nights in Sep 2021

4/10 Poor

jose antonio tomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

"NUNCA MAIS"

Muy por debajo de las espectativas
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness

4 étoiles, pas 5 étoiles

Nous sommes restés deux nuits. Points positifs : - superbe piscine, proche mer - super transat, bel équipement - nourriture plutôt moderne et correcte - petit dejeuner très copieux - propreté irréprochable - malgré les points négatifs,j'y retournerai Points négatifs : - il est indiqué 5 étoiles : ce n'en est pas un. Dans un 5 étoiles : - les lits seraient de meilleure qualité - l'accueil à la réception serait bien meilleure - l'isolation des portes, l'insorisation globale aussi - il y aurait un parking privé - le personnel serait plus aimable - les horaires check in/out - le client qui reste une nuit n'est pas considéré de la même manière que le client du tour opérator qui reste la semaine. Voici ce qui s'est mal passé : Nous sommes arrivés avec un enfant de 4 ans à 14h. On nous a dit de patienter 16h. Ok c'est dans les conditions. A 15h40, on nous dit que la chambre sera prête à 16h/16h10. A 16h, on nous dit que ça sera prêt dans 30min. Finalement après avoir râlé, la chambre nous a été donné dans les temps. Mais je ne comprends pas pourquoi c'était toujours mouillé au sol. 2 heures que nous attendions et ils préparent la chambre à 16h Pourtant, j'ai vu des gens à plusieurs reprises avec des valises dans le couloir à 13h faire un checkin J'ai réglé la veille à la reception toutes les boissons du bar, la personne m'a débité en pound et non en euros sans mon accord et le lendemain ils avaient oublié des consommation en plus. Le gros défaut est la gestion de la réception.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the nickle and dime aspect of resort eg $5 deposit for towels, no bottled water etc.... . Also buffet was not great but in fairbess it was only 10 Euros so perhaps not a bad value
Stayed 3 nights in Sep 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Lovely hotel , friendly efficient staff, great location, spotlessly clean , awesome holiday !
Stayed 7 nights in Sep 2019

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fräscht och fint hotell

Rent och fint, otroligt trevlig personal. Jag kommer absolut att åka tillbaka dit.
Stayed 2 nights in Aug 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍👍

I booked a last minute stay at Albatros to extend my stay in Crete. It was the best decision! This property has everything you need. Amazing and helpful staff, plentiful buffets, 2 swimming pools, pool bar and ice cream shop (gourmet gelato for only 2€), evening activities and AMAZING spa with great deals! I built my own 90 minute spa package for 60€ (hydrotherapy, back massage & facial). The resort is very close to the beach and boardwalk as well. I loved every minute of my time at Albatros. No problems at all.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, but do NOT book a standard room!

Whatever you do, do NOT book a standard room or you will be very disappointed. The hotel is split into a few buildings and their standard rooms are in the old part of the hotel. We were there for the 1st night and got very upset with the overall standard of the room. It was clean, but think 1980s style of dark furniture, yellow AC unit which barely worked, crappy fridge, etc. Based on the pictures, this is not what I was expecting when I booked the room. Luckily, the lovely staff at reception were able to give us an upgrade for the 2nd night so we got moved to the nice part of the hotel: it felt like a different world! I finally understood why the hotel was rated 4-5* because the standard rooms barely scraped a 2*. Breakfast and dinner were included which was great seeing the variety of food on offer. What I definitely cannot fault is the staff working there. Every single person we came in contact with was very professional, friendly and willing to help. We will come back here but we will book a superior room from the get-go.
Stayed 2 nights in Jun 2019