1/5 Terrible
Elrich, london
Travelled with group
20 Jun 2022
Disliked: Cleanliness
Not 5 Star. The whole experience was truly awful! Very bad. This resort is sold as five star but it’s really 3-4 star hotel. Perfect location but that’s all really! Our room when I booked it looked big on photos but oh dear what a tiny room. You can barely breath in it. The bed linen is tired and old ! The ones in our room was very tired. The towels look like the ones you will find in a hostel! Than there was the food. Holy moly! It was a disgrace for a five star to put out pizza and chips each night. The food was very terrible! If we knew we would have not gone for half board ! The food is really BAD for a five star Greek hotel ! I know what five star quality is. So, I thought let me use the spa service ! OH dear! What a waste of my cash. I might as well have let a mouse massage me. The massage I received here at this hotel was so bad. Plus after the massage they trying to sell you their products that you don’t want or need. On check out, was the worse experience! There was a que to check out! While the staff stand around and talk, they were not bothered to come help their slow colleague to check out people ! There is so many things bad about this hotel! I will not recommend them to my worse enemy !
Stayed 7 nights in Jun 2022
