Herzogenburg Hotels

"Enjoyed my stay. Room and facilities were great "

"Melk Abbey is stunning place"

"I booked a double room but for some reason I got to single beds. I was too tired to go downstairs to talk to reception. But I expected better service."

"Excellent location on the centre of town, convenient for all amenities and the magnificent Abbey and Monastery. "

"Stayed 2 nights. Positives: Late arrival (22:30) was accommodated despite reception normally closing at 21:00 — appreciated. Good breakfast. Comfortable beds. Nice views from the property overall. Negatives: Pool access: key card did not work; when raised, staff insisted it did rather than resolving the issue. Room facilities: no tea/coffee, no water provided, and fridge not functioning. Ventilation: no effective ventilation, making the room uncomfortable in warm conditions. Temperature control: central heating still active with no ability to adjust, despite ~24°C outside. Bathroom: bath only, no shower — not practical, particularly for elderly guests. Room quality: no balcony, view onto car park, and overall lack of comfort or atmosphere (minimal décor, dated feel). Room allocation: the room felt like one that is used less frequently, raising questions about consistency in how rooms are assigned (e.g. weekday vs weekend stays). Overall: At ~€240 per night, the experience does not align with a 4-star standard. While higher-category rooms (e.g. suites) may meet expectations, the “standard” rooms fall below the minimum level of quality and comfort expected at this rating. The issue is not luxury—it’s basic functionality and comfort (temperature control, ventilation, working amenities, and responsive service)."

"Clean functional room, wide range in the breakfast buffet, helpful staff. All very easy at what was a difficult time."

"Good location ..clean property .. nice staff"

"Clean and modern room. Awesome process to check in. Everything you need to explore the area."

"Nice clean and modern but a little clinical "