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Reviews of Kissho CAREN

3 out of 5
Kissho CAREN
1130 Naramoto Higashiizu, Higashiizu, Shizuoka-ken

Reviews

9.4

Exceptional

Rating 10 - Excellent. 55 out of 81 reviews" "
Rating 8 - Good. 23 out of 81 reviews" "
Rating 6 - Okay. 2 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 0 out of 81 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chui Yee

Stayed 1 night in Nov 2023

10/10 Excellent

Farhana

Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best onsen with even more amazing views
This was the most beautiful onsen I have ever seen in my life. I've never seen such a beautiful place in my entire life. It was like tasting heaven for a weekend.
Stayed 1 night in Sep 2022

10/10 Excellent

Maribel, San Francisco Bay Area

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - Shuttle bus will pick you up at the train station and also take you to sister property - The staff is amazing, they go above and beyond for you. - It's a ryokan - They have onsens - Gives you access to sister property - Breakfast and dinner were included - They gave you bento boxes for lunch - Delicious food at the Four Seasons restaurant - Fantastic spa (we got massages and they were awesome!) - They have yukatas for you to wear. - They cater to vegetarians. My husband eats anything, I'm a bit picky and told them I wanted a vegetarian meal. They were able to work with that and I had just a great a meal as my husband at the Four Seasons. - The staff does a turn down service for you where they will set up the beds while you're at dinner. And then put them away when you're eating breakfast. Cons: - Everything seemed to shut down from 11AM-2PM - no shuttle bus, no access to onsen, no food, not sure what you're supposed to do during that time. We ended up hanging out in our room. - They did have some staff members especially at the restaurant that speak English but it was very limited. What we concluded was we don't think a lot of non-Japanese tourist go to this hotel, which made it even more special for us. They were extremely accommodating and we would definitely go again!
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best part of this hotel is the great view from outside hot spring, with infinity view of the ocean without obstacle. service was excellent with great help from all the staffs. food, both dinner and breakfast was good but not the best (more western flavor instead of traditional japanese treat). there is mid day pancake service and late at night japanese sweet. overall i am satisfied with our stay.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great getaway hotspring hotel
Fantastic place. Great Onzen, amazing sea view from room and delicious food for dinner and breakfast

10/10 Excellent

MIYAKO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
建物自体は新しくはないが、綺麗で清潔。 食事や温泉も素晴しく至れり尽くせりのサービスが受けられる。 お部屋にあるコーヒーがコーヒー豆から入れる様になっていて旅館の細かい拘りを感じた、吉祥カレンで頂いたコーヒーはどれも格別に美味しかった。 また行きたくなる旅館です。
Stayed 1 night in Apr 2024

10/10 Excellent

REIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

REIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

SATORU

Stayed 1 night in Nov 2023

8/10 Good

???

Stayed 1 night in Sep 2023

10/10 Excellent

OMORI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
全てにおいてとてもよかったです。
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの気配りは百点満点!部屋からの眺望も素晴らしい!
レストランスタッフの気配りは超一流でした。お部屋からの眺望も素晴らしい。アフタヌーンティサービス、そしてお部屋で自分でコーヒー豆を引いてブレンドコーヒーを飲める所、私は初めてでした。
Stayed 1 night in Jan 2023

8/10 Good

Shigeru

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

???

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
１月２日に宿泊したのに、12月31日と書いてあるお品書きを堂々と出していて驚きました。部屋のお風呂を使う人がほとんどいないのでしょうが、汚くて入る気がしませんでした。 湯上がり処に担当スタッフがいるのに、カウンターに使用済のグラスや食器が放置されお客が来ても知らんぷり。追加のトコロテンを持って来た同僚に「お客がめちゃくちゃ来た〜」ととても迷惑そうに言っていて不快でした。トコロテンを持って来たスタッフさんは「冷えたのをどうぞ」と勧めてくれて感じ良かったです。 夕刻に風呂に行くと、露天風呂が真っ暗で足元が危なくて入れませんでした。夜は電気が点いていたので、付け忘れだったようです。 セブ島出身のスタッフさんがホスピタリティがあって良かったです。 ロケーションは良いのに残念な宿でした。
Stayed 1 night in Jan 2023

10/10 Excellent

TOMOYUKI

Stayed 1 night in Dec 2022

10/10 Excellent

hideyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Nahoko

Liked: Cleanliness, staff & service, room comfort
全体的に満足、ただ夜中の停電に辟易。
スタッフの丁寧な対応ときれいな言葉遣い、様々なサービス、清潔で行き届いたお部屋やインテリア、そして気持ちのいい温泉、と大変満足した滞在でした。お料理はもっと素材の味を生かしたシンプルなものでもいいかなと思いましたが、地元の素材をふんだんに使っている点は良かったです。ひとつだけ残念だったのは、夜中に突然大きな音が聞こえ始め、たぶん発電機の音だと思いますが、2~3時間続き、あまり眠れなかったことです。その間は電気もつかず、不便でした。朝になっても特別説明がなかったのですが、もし非常事態だったのなら、説明があっても良かったかと思います。
Stayed 1 night in Dec 2022

8/10 Good

yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
満足してます。ただ1点だけ。朝食のジャムが共用と言われたこと。３名利用で2セットだったのは用意もれじゃないかと思ったけど、うち１セットは２人で共用と言うので従いましたが、あれは１人１セット用意すべきでは？と感じました。
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
アフタヌーンティー
ドリンクサービス
伊勢海老のポワレ
鴨肉のロティ
Stayed 1 night in Oct 2022

10/10 Excellent

MASASHI

Stayed 1 night in Sep 2022

8/10 Good

Yoko

Stayed 1 night in Aug 2022

8/10 Good

MAKOTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2食以外の飲食サービスがとても充実していて、タオルが使い放題なのがとにかくgood！ 公共のお風呂に関する情報が事前にあるとさらによかった。(体等を洗う所がない、脱衣所が広くない等)
Stayed 1 night in Aug 2022

10/10 Excellent

Tamaki

Stayed 1 night in Aug 2022

8/10 Good

KIE

Stayed 2 nights in Jul 2022

10/10 Excellent

Takashi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

4/10 Poor

Haruna

Stayed 1 night in Jul 2022

10/10 Excellent

KAZUE

Stayed 1 night in Mar 2022

10/10 Excellent

Masato

Travelled with family
Liked: Cleanliness, staff & service, amenities
食事と温泉が良く、きめ細かいサービスでもてなしてくれる。
Stayed 1 night in Feb 2022

10/10 Excellent

toshiyuki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Nishitani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂は景色が最高、レストランのサービス(フレンチ、鉄板とも)もとてもよかったです。朝食のフレンチトースト感動しました。ありがとうございました。機会があったらまた利用したいです。
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
露天の温泉がとても良かった
Stayed 1 night in Oct 2020

10/10 Excellent

MASAHIRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

HITOSHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Mihoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

kenji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
サービス満点の旅館でした！
行き届いたサービスに感動しました。到着後のパンケーキ、手ぶらでタオルも持たず温泉に行けること、前日予約して誕生日サプライズをお願いしたにも関わらず快く対応してくださったこと、夜食のおやつとお酒、風呂上がりのいっぱいなどサービスがとてもよかったです。最後のお会計の男性の方が愛想がないのが残念でしたが…
Stayed 1 night in Feb 2020

8/10 Good

kenji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

SAYAKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Katsumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

river

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Kazuhisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

masayoshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
風呂は最高だった！
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2019

10/10 Excellent

MIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019