Highland Hotel Guide - Pet Friendly Hotels in Highland, San Bernardino

"Staff does their best...."

"We will definitely visit again and have recommended this place to our friends. Staff were lovely and so accommodating"

"Would not stay here. I paid through the app when I got there they asked for $55 cash deposit which is very weird."

"The staff was very helpful. Really enjoyed the Breakfast. Property was very clean"

"The staff at this hotel was exceptional. Every single member was incredibly helpful and kind. We were trying to find the pool when a staff member noticed us and said, “You look like you’re trying to find the pool.” He then walked us right there. (I think it was someone from the maintenance department), but I’m not sure. He was amazing. Most associates would have walked right past us and not helped. He not only helped us but did so without us having to ask. Once we got to the pool, we noticed that the door was broken (it was totally user error). Another associate came to help us out and made us feel like we were idiots. I didn’t drive to the hotel; I got an Uber. However, an hour before checkout, I got a rental car. They waved us in and out without charging us the parking fee because we were there for a short time. I will definitely be back to this location. Everyone went out of their way to make our staycation a great experience, and it didn’t go unnoticed. Thank you for making our stay so enjoyable. ❤️❤️"

"Toilet was leaking and the bath tub had water in it when we arrived"