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Reviews of Quality Inn

2.5 out of 5
Quality Inn
1505 Hillview Drive, Hillsboro, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 200 out of 431 reviews" "
Rating 8 - Good. 143 out of 431 reviews" "
Rating 6 - Okay. 59 out of 431 reviews" "
Rating 4 - Poor. 19 out of 431 reviews" "
Rating 2 - Terrible. 10 out of 431 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Ernest

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would not stay in this hotel again. Cleanliness was certainly questionable and we were more than happy to check out the next morning. I'm sorry we actually stayed here for the night. We should have left when we saw the room.
Stayed 1 night in May 2024
Response from GM on 13 May 2024
I'm sorry to hear that and will be talking with our owner and checking the state of that room. We sincerely hope your next hotel stay is a better experience.-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Thanks for taking the time to review your experience. We hope to see you again soon. Have a blessed day!-Sondra Smith, GM Quality Inn - Hillsboro, TX

6/10 Okay

Richard

Travelled with family
Disliked: Amenities
Average at best -door entry hard, no bathtub stopper, no coffee, AVERAGE AVERAGE
Stayed 1 night in Apr 2024
Response from Sondra on 20 Apr 2024
Thank you! We appreciate you taking the time to review your experience, and we hope to see you again soon!-Sondra Smith, GM Quality Inn - Hillsboro, TX

6/10 Okay

Joseph

Stayed 1 night in Apr 2024
Response from GM on 13 May 2024
We're sorry to see you didn't enjoy your time here. Thanks for taking the time to review us. Safe travels,-Sondra Smith, GM Quality Inn - Hillsboro, TX

8/10 Good

Stacy

Travelled with family
The bed was comfortable and breakfast good. It was musty in the room. Not good air flow.
Stayed 1 night in Apr 2024
Response from GM on 10 Apr 2024
Thanks for taking the time to let us know about your experience! I'm glad to hear the bed was comfortable, and will be sure to ask the owner to check that room to make sure the air conditioner and fans are working properly. Have a blessed day!-Sondra Smith, GM Quality Inn - Hillsboro, TX

8/10 Good

Louisa Kaye, Lucedale

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was excellent. This is an older hotel, but it was clean and the beds were comfortable.
Stayed 1 night in Apr 2024
Response from GM on 10 Apr 2024
Thank you! We appreciate you choosing to stay with us, and we hope to see you again.-Sondra Smith GM Quality Inn - Hillsboro, TX

10/10 Excellent

Susan, Powhatan

Liked: Cleanliness, staff & service, amenities
Quality Inn is my "go to" for value and consistent quality and amenities
Stayed 2 nights in Apr 2024
Response from Sondra on 20 Apr 2024
We appreciate you sharing your experience! We're really happy you enjoyed our hotel, and hope to see you again soon. Have a blessed day!-Sondra Smith, GM Quality Inn - Hillsboro, TX

8/10 Good

Nancy

Stayed 1 night in Mar 2024
Response from Sondra on 20 Apr 2024
Thank you! We appreciate you taking the time to review your experience, and we hope to see you again soon!-Sondra Smith, GM Quality Inn - Hillsboro, TX

2/10 Terrible

Charles

Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
I'm sorry to see you did not stay with us, and can understand that you are upset about the cancellation policy that was provided to you at the time of creating the reservation. -Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

milton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GM on 22 Feb 2024
Thanks for taking the time to leave a review. Always good to see you back in town. Have a blessed day!-Sondra Smith, GM Quality Inn - Hillsboro, TX

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very uncomfortable they need to update the mattress
Stayed 1 night in Feb 2024
Response from GM on 16 Feb 2024
We were surprised by your comment as purchased new mattresses recently. As you replied anonymously, I have no way of checking which room you were in to find out if something has happened to that mattress specifically, but I'm sorry to hear that you were not comfortable. Have a blessed day,-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GM on 19 Feb 2024
Thanks for taking the time to review your stay with us. We hope to see you again soon!-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 14 Feb 2024
Thanks! We're happy to see you liked our hotel, and we really appreciate you taking the time to review your stay.-Sondra Smith, GM Quality Inn - Hillsboro, TX

6/10 Okay

Ouida

Waited 5 minutes for staff to come to the front desk for check-in. Lobby area was dusty & looked in a bit disarray. The room microwave & mini-fridge were filthy.
Stayed 1 night in Feb 2024
Response from GM on 12 Feb 2024
Our sincere apologies. I will be checking the room condition with our housekeeping team as well as discussing with the front desk who was on staff that day to learn what happened. Thanks for taking the time to let me know so that we can improve our staff training. Have a blessed day,-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

Brenda

Stayed 1 night in Jan 2024
Response from GM on 12 Feb 2024
Thank you! We're glad you enjoyed your stay, and hope to see you again. Have a blessed day!-Sondra Smith, GM Quality Inn - Hillsboro, TX

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 15 Jan 2024
Thanks for taking the time to review your stay. We appreciate your business, and hope to see you again soon!-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
This Inn was close to eating establishments. Good recommendations from staff.
Stayed 1 night in Dec 2023
Response from GM on 15 Jan 2024
We're glad you enjoyed your meal, and hope to see you again. Have a blessed day!-Sondra Smith, GM Quality Inn - Hillsboro, TX

6/10 Okay

Paul

Travelled with partner
Disliked: Amenities, property conditions & facilities
couldn't understand evening desk clerk. exit door was locked.
Stayed 1 night in Jan 2024
Response from GM on 9 Jan 2024
Thank you for your feedback. I'm sorry to hear you had a hard time understanding them, and I will be sure to share your comments with our owner. Have a blessed day,-Sondra Smith, GM Quality Inn - Hillsboro, TX

8/10 Good

John

Stayed 1 night in Jan 2024
Response from GM on 8 Jan 2024
Thanks for choosing to stay with us. We hope to see you again!-Sondra Smith, GM Quality Inn - Hillsboro, TX

8/10 Good

Chad

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place to stay for the price. Good restaurants close. Staff was very friendly. Nothing fancy but clean rooms and cheap.
Stayed 1 night in Dec 2023
Response from GM on 12 Dec 2023
Thanks for staying with us! I'll be sure to pass your compliments on to our staff. We hope to see you again the next time you're in Hillsboro. Have a blessed day!-Sondra Smith, GM Quality Inn - Hillsboro, TX

8/10 Good

Sid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hillsboro Texas
Well maintained and clean rooms. Breakfast could be improved. enjoyable stay with good owners!
Stayed 1 night in Dec 2023
Response from GM on 12 Feb 2024
Thank you! We appreciate you taking the time to review your experience, and we hope to see you again soon!-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

SM

Business traveller
Stayed 1 night in Dec 2023
Response from GM on 12 Dec 2023
Thanks for taking the time to review your stay with us. We appreciate you!-Sondra Smith, GM Quality Inn - Hillsboro, TX

8/10 Good

Jose

Stayed 1 night in Nov 2023
Response from GM on 7 Dec 2023
Thanks! We're glad you enjoyed your stay, and we hope to see you again!-Sondra Smith, GM Quality Inn - Hillsboro, TX

8/10 Good

Eva

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from GM on 28 Nov 2023
Thanks for taking the time to review your stay! We appreciate you choosing our hotel, and we hope to see you again the next time you're needing lodging in Hillsboro. Safe travels!-Sondra Smith, GM Quality Inn - Hillsboro, TX

6/10 Okay

Kurt

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from GM on 3 Jan 2024
Thanks for choosing our hotel. We hope to see you again the next time you're in the area, and to give you a better impression on your next visit.Have a blessed day!-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed. Excellent water pressure.
Stayed 1 night in Nov 2023
Response from GM on 27 Nov 2023
Thank you! We're glad you enjoyed our hotel, and we hope to see you again the next time you're in the area.Safe travels!-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

Bobby

Stayed 2 nights in Nov 2023
Response from GM on 21 Nov 2023
Why thank you! We're thrilled to see you enjoyed our hotel, and we hope to see you again the next time you're in the area. Have a blessed day!-Sondra Smith, GM Quality Inn - Hillsboro, TX

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, property conditions & facilities
The breakfast could have bettere prepared in advance. Breakfast started at 7 and was out of waffle batter at 7:05. When reported it was corrected immediately
Stayed 1 night in Nov 2023
Response from GM on 17 Nov 2023
Thanks for choosing to stay with us, and for letting us know about the waffle batter so that we could get it restocked. We hope to see you again!-Sondra Smith, GM Quality Inn - Hillsboro, TX

6/10 Okay

Destany

Travelled with family and small children
Disliked: Property conditions & facilities
Overall it the stay was okay. The entire place could use major improvements though. Our room had a weird odor to it. Vents to a/c unit were very dirty. The microwave in the room was dirty and smelled awful. Bedding had stains on it. Staff were decent though.
Stayed 1 night in Nov 2023
Response from GM on 13 Nov 2023
Thanks for taking the time to review your experience. I'll be sure to share your comments on that room with our owner, and I thank you for your compliments to our staff. We hope to se e you again the next time you're in the area. Safe travels!-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful motel. The bed was very comfortable. Not too hard and not too soft. Very clean and well maintained.
Stayed 1 night in Nov 2023
Response from GM on 10 Nov 2023
Thank you! We're glad you enjoyed our hotel, and we hope to see you again soon. Safe travels!-Sondra Smith, GM Quality Inn - Hillsboro, TX

8/10 Good

Craig

Over all it was good
Stayed 1 night in Nov 2023
Response from GM on 8 Nov 2023
Thank you! We appreciate you taking the time to let us know about your impression. We hope to see you again the next time you're in the area. Have a blessed day!-Sondra Smith, GM Quality Inn - Hillsboro, Tx

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on 6 Nov 2023
Thanks for choosing our hotel!-Sondra Smith, GM Quality Inn - Hillsboro, TX

6/10 Okay

Kevin

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
I saw the ratings and figured it would be the best place to stay for the price. It was an old property. Pool was green. Room was clean but really needs updated. The bed was comfortable. Breakfast was ok, but waffle iron timer didn't work and things didn't look very sanitary. Felt like this place was overpriced for the quality. It was convenient, however. Right off of I35.
Stayed 1 night in Nov 2023
Response from GM on 6 Nov 2023
Thanks for taking the time to let us know about your experience. Our outdoor pool is closed for the season, and the rainy weather that week did wash things into it unfortunately. I'll be sure to share your comments with our owner as we work to improve this location. Have a blessed day,-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on 23 Oct 2023
Thank you! We're glad you enjoyed our hotel. Have a blessed day!-Sondra Smith,GM Quality Inn - Hillsboro, TX

10/10 Excellent

Deane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The room and service were excellent.
Stayed 1 night in Oct 2023
Response from GM on 19 Oct 2023
Thank you! We look forward to seeing you again the next time you're in the area. Have a blessed day!-Sondra Smith, GM Quality Inn - Hillsboro, TX

2/10 Terrible

Barbara

Travelled with family
Disliked: Cleanliness, room comfort
The sheets on bed was dirty and was not fresh
Stayed 1 night in Oct 2023
Response from GM on 10 Oct 2023
I was surprised to hear about your experience, and will be reviewing this with our housekeeping team. Our apologies for not providing a better experience to you.-Sondra Smith, GM Quality Inn - Hillsboro, TX

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and good location
Stayed 1 night in Oct 2023
Response from GM on 10 Oct 2023
Thank you! We hope to see you again soon. Have a blessed day!-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, they fixed a little problem with the tv
Stayed 1 night in Sep 2023
Response from GM on 25 Sept 2023
Thanks for choosing to stay with us! While we are sorry you had trouble with the TV, I'm glad to hear it was quickly resolved. We hope to see you again!-Sondra Smith, GM Quality Inn - Hillsboro, TX

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an average , clean and comfortable motel
Stayed 1 night in Sep 2023
Response from GM on 25 Sept 2023
Thanks! We appreciate you choosing to stay with us and hope to see you again. Safe travels!-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

WILL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on 25 Sept 2023
Thank you! We're glad you enjoyed our hotel, and we hope to see you again soon!-Sondra Smith, GM Quality Inn - Hillsboro, TX

6/10 Okay

Donald

Stayed 1 night in Sep 2023
Response from GM on 21 Sept 2023
Thanks for deciding to stay with us. We hope to see you again!-Sondra Smith, GM Quality Inn - Hillsboro, TX

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Great stay for the price. There are some things that need attention but nothing that hurts your stay.
Stayed 1 night in Sep 2023
Response from GM on 21 Sept 2023
Thanks for taking the time to let us know about your experience. We hope to see you again the next time you're in Hillsboro. Safe travels!-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and safe. Breakfast
Stayed 4 nights in Sep 2023
Response from GM on 13 Sept 2023
Thank you! We're glad you enjoyed our hotel, and we hope to see you again!-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

Noland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Sep 2023
Response from GM on 11 Sept 2023
We're glad you enjoyed your stay! Thanks for taking the time to let us know how we are doing. We hope to see you again the next time you're in Hillsboro. Have a blessed day!-Sondra Smith, GM Quality Inn - Hillsboro, TX

8/10 Good

Juanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from GM on 11 Sept 2023
Thanks for taking the time to review your time with us. We appreciate your business, and hope to see you again the next time you are in the area.Safe travels!-Sondra Smith, GM Quality Inn -Hillsboro, TX

6/10 Okay

Vicki

Travelled with partner
Liked: Staff & service
This is a basic hotel which I consider a good value for the money.
Stayed 1 night in Sep 2023
Response from GM on 7 Sept 2023
Thank you! We appreciate your business, and we hope to see you again. Safe travels!-Sondra Smith, GM Quality Inn - Hillsboro, TX

2/10 Terrible

Maria

Travelled with family
Disliked: Staff & service
No good
Stayed 1 night in Sep 2023
Response from GM on 5 Sept 2023
I'm sorry to hear you had a bad experience during your time here, and sincerely hope your next trip is a better one.-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

Charles, Alvarado

Travelled with partner
Liked: Amenities
Great service, friendly staff
Stayed 1 night in Sep 2023
Response from GM on 4 Sept 2023
Thank you! We appreciate you staying with us and hope to see you again soon. Have a blessed day!-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay and staff in Texas
Always wonderful. Staff can't do enought to make visit perfect. Nice breakfast, love their Hallmark mysteries&movies, if there''s a problem they fix it, then.The warm welcome always makes you want to return.
Stayed 2 nights in Aug 2023
Response from GM on 28 Aug 2023
Thank you for coming back! We appreciate you taking the time to leave comments on your stay, and look forward to your next visit. Safe travels!-Sondra Smith, GM Quality Inn - Hillsboro, TX

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from GM on 8 Aug 2023
Thank you for letting us know how we are doing! We appreciate you choosing to stay with us,and we hope to see you again. Safe travels!-Sondra Smith, GM Quality Inn - Hillsboro, Tx