Baton Rouge Hotel Guide - Hilltop Arboretum hotels in Baton Rouge, United States of America.

"Nice room and spacious bathroom."

"Y’all kept my money "

"Yes"

" We choose to stay at Marriott properties because of a high standard of cleanliness. This property is not up to par. Dirty dishes in the dishwasher at check-in. The fridge handle was completely missing. The overhead light in the kitchen was burned out. Air-conditioning not working. The tub drain was disgusting. Dried urine at the base of the toilet. Phone did not work. We took photos of it all to document it and have reported it to the Residencer Inn Corporate offices. To top it all off we were charged $360 more than our receipt shows we should have been charged. After several calls to the hotel to try and resolve the issue we gave up and went to corporate offices. We have never written a bad review before...but this property really needs to up their game. It is terrible!"

"It was simple, clean, and communication was great! "

"Clean and appealing. Across close to Mall of Louisiana."

"Loved the spacious townhouse; especially the private back patio. The spiral staircase was a bit of surprise but manage to get my luggage up and down with a bit of maneuvering. Must have car to get around."

"We reported a noise disturbance at 1:00am to front desk several times and nothing was done. The staff asked us to investigate which room the screaming was coming from and didn't come to the floor to investigate at all. Staff did not clean the room, replace towels, or provide extra toilet tissue. Told us to come downstairs to get it from the desk instead of bringing it to the room. We made online complaint. Poor customer service."

"The house was perfect for us. Kitchen was fully equipped House was clean and in a great neighborhood. "