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Wild Ginger Hotel

2.0 star property
Hotel with free breakfast, near Hilo Farmers Market

Choose dates to view prices

Photo gallery for Wild Ginger Hotel

Exterior
Superior Room | Living area
Property grounds
Free daily continental breakfast
Property grounds
Wild Ginger Hotel in central Hilo offers a genuine tropical experience with its garden setting. Travelers appreciate the location and knowledgeable staff. The hotel provides continental breakfast, free WiFi, secure luggage storage, and equipment for water activities.

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Superior Room | Living area

Superior Room

7.4 out of 10
Good
(88 reviews)

Highlights

Free rollaway/extra beds
Fridge
Portable fan
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.2 out of 10
Good
(20 reviews)

Highlights

Free rollaway/extra beds
Fridge
Portable fan
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Ocean View

Family Suite, Ocean View

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)

Highlights

Separate sitting area
Free rollaway/extra beds
Fridge
Portable fan
Separate bedroom
Private bathroom
Living room
Wardrobe
  • 18 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Free rollaway/extra beds
Fridge
Smart TV
Portable fan
Separate bedroom
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory

Shared Dormitory

8.0 out of 10
Very good
(1 review)

Highlights

Free rollaway/extra beds
Fridge
Portable fan
Separate bedroom
Wardrobe
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bunk Bed
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About the area

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720

What's nearby

  • Hilo Farmers Market - 10 min walk - 0.9 km
  • Coconut Island Park - 4 min drive - 3.1 km
  • Rainbow Falls - 4 min drive - 3.1 km
  • Port of Hilo - 5 min drive - 5.3 km
  • Carlsmith Beach Park - 10 min drive - 8.0 km

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 11 min drive

Restaurants

  • ‪Kozmic Cones - ‬9 min walk
  • ‪The Temple Bar - ‬5 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Hilo Town Tavern - ‬7 min walk
  • ‪Nector Cafe - ‬10 min walk

About this property

Wild Ginger Hotel

Hotel near Rainbow Falls
Located close to Hilo Farmers Market, Wild Ginger Hotel provides free continental breakfast, a garden and laundry facilities. Guests can connect to free WiFi in public areas.
Other perks include:
  • Free self-parking
  • Express check-out, luggage storage and water sports equipment
  • Smoke-free property
  • Guest reviews give top marks for the central location and helpful staff
Other conveniences in all rooms include:
  • Showers and shampoo
  • Wardrobes/cupboards, fridges and free extra beds

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  • Free WiFi
  • Laundry
  • Housekeeping
8.2 out of 10, Very good, 1,002 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 22 October 2025 to 31 December 2026 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

Is Wild Ginger Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Wild Ginger Hotel?

Self-parking is free at this property.

What time is check-in at Wild Ginger Hotel?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM.

What time is check-out at Wild Ginger Hotel?

Checkout is at 10:30 AM.

Where is Wild Ginger Hotel located?

Located in the heart of Hilo, this hotel is 0.6 mi (1 km) from Hilo Farmers Market and 2.2 mi (3.5 km) from Rainbow Falls. Kaumana Caves County Park and Onekahakaha Beach Park are also within 6 mi (10 km).

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Wild Ginger Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 322 out of 792 reviews
Rating 8 - Good. 160 out of 792 reviews
Rating 6 - Okay. 88 out of 792 reviews
Rating 4 - Poor. 70 out of 792 reviews
Rating 2 - Terrible. 152 out of 792 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

walter

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable.
Stayed 1 night in Aug 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved the nature surrounding the hotel and the over all vibes. It was very comfy and I felt safe. The shower room
Stayed 2 nights in Aug 2025

10/10 Excellent

Gaylyn

Liked: Cleanliness, staff & service, property conditions & facilities
If you expect resort atmosphere, this is not for you. If you enjoy quiet and simple it’s perfect!
Stayed 3 nights in Aug 2025

8/10 Good

Sira

Liked: Staff & service
Acceptable breakfast, though completely vegan. Lush foliage on the property. Friendly staff. Absence of hot wain the rooms a definite minus. The place looks like it could disappear into the vegetation any day
Stayed 3 nights in Aug 2025

4/10 Poor

Dotsie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking area is broken, room is very dirty, old flooring is unsafe. Shower is dirty, no hot water. Extremely loud road sounds, brled an pillows are terrible. This was called a premium room!
Stayed 1 night in Oct 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Stayed 21 nights in Jun 2025

6/10 Okay

Giacomo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place was good, but desperately needs work on. Not all rooms look like the pictures and they need a deep and thorough clean. Staff were great and very friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Danae

Liked: Staff & service
Disliked: Property conditions & facilities
The beds are so bad. They feel like they are as old as the building. You can literally feel each spring poking out. Worst mattress I have ever tried to sleep on. There was no hot water in the shower even let it run hot only for 30 minutes then decided not to waste any more water and had an ice cold shower at 11 pm.
Stayed 1 night in Sep 2025

6/10 Okay

Frank

Very old hotel, basic rooms, ours had some good fans, a fridge, and was clean, could have used a couple more pillows, and there was no hot water. Walking distance from old Hilo.
Stayed 1 night in Jun 2025

10/10 Excellent

Rito

Liked: Property conditions & facilities
The frogs at night is music
Stayed 1 night in Jul 2025

10/10 Excellent

CHIDA

Different but nice
Stayed 2 nights in Jun 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service
A bit old and outdated, but quaint and great location!
Stayed 1 night in Mar 2025

10/10 Excellent

Donna A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the old Hawaiian look that the Wild Ginger Hotel provides. There were no fancy pictures or decorations but what they did have, gave me a sense of old Hawaii. I enjoyed every bit of staying there and I plan on staying there again.
Stayed 2 nights in Apr 2025

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel should not e on any site . The parking g is terrible-no designated spots, We were warned by local people that it was unsafe & the backside looked terrible -rotten curtains & rotten looking wood
Stayed 1 night in Jun 2025

2/10 Terrible

Tami

Disliked: Cleanliness, amenities, property conditions & facilities
The property should be condemned. Lots of dry rot wood & broken structures with holes inthe walls.. The roof is rotten, the wooden floors planks feel like you could go through the floor any minute. It was advertised as a $300 room with “a great discount.” All lies! It’s not worth $25.00 a night. The pics weren’t accurate. We didn’t stay there and had to find another hotel last minute. Trying to get a refund. Buyer be aware!
Stayed 1 night in Aug 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were polite and helpful. Asked for extra blankets and the staff member was cordial and accommodating. The Wild Ginger Inn is a gem and is a pleasant stay. We have stayed here many times. We really like it.
Stayed 1 night in Feb 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is very cute and old fashioned, with alot of Hawaiiana flavor but missing some important upgrades. Hot water is a problem, there's no tv and no air conditioning, although the fans were adequate. Staff is lovely and personable.
Stayed 1 night in May 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area amazing authentic feel good history
Stayed 1 night in Jul 2024

2/10 Terrible

norimichy

Disliked: Cleanliness, amenities, property conditions & facilities
Worst experience ever . Need my money back
Stayed 3 nights in Jun 2025

8/10 Good

Benshun

Liked: Staff & service, amenities
Good staff, nice to people
Stayed 2 nights in Nov 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities
Room pretty old but they provide breakfast, staff is nice love it.
Stayed 1 night in Jun 2024

2/10 Terrible

Alexis

Disliked: Staff & service, amenities, property conditions & facilities
The worst Hotel I’ve ever been to. The sheets where dirty, dirty socks laying on the floor, no a/c, the door seem like with one push it will open up, no hot water in the room and no toilet paper. If you are use to living out side this is the economical hotel for you. I literally checked in and checked back out after 10 minutes.
Stayed 1 night in May 2025

10/10 Excellent

nava

Liked: Cleanliness, staff & service, property conditions & facilities
Same great staff and service!
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Charming but noisy

Charming old building, but it needs some love. The bathroom door got stuck shut twice b/c the door catches on the frame. The bed was comfy and the shower pressure was good. Main reason for less than 5 stars is crappy neighbors with lots of yelling. The windows are single pane so we got "serenaded" by coqui frogs and could hear the planes coming into Hilo airport.
Stayed 1 night in Apr 2025