Hilsa Hotels

"We had a wonderful experience at this hotel. The rooms were exceptionally clean and well-maintained, creating a very comfortable and relaxing stay. The staff were extremely polite, attentive, and always ready to help with a smile, which made us feel truly welcomed. The food was absolutely delicious, with great taste and quality in every meal. Overall, we genuinely loved this hotel and would highly recommend it to anyone looking for a pleasant and memorable stay. Satpal Gill "

"Friendly front desk staff. Restaurant food quality at hotel was fair. Restaurant staff were adequate, but not great. "

"The check-in process was slow, taking 15-20 minutes. The room felt neglected, small, and very old. The pool was dirty and unusable. The mattress was average. The breakfast spread was disappointing, with hardly any tasty dishes. The hotel’s location was also poor. Overall, it was a bad experience and not worth the money."

"1. Room was absolutely sparkling clean - towels, bed linen, floors, table chairs - all very clean 2. Dinner was very good, breakfast was ok. 3. Service was excellent - gentleman at reception was very efficient and kind. As a solo woman traveller, i felt safe and comfortable"

"Yes"

"I lodged complaint about the presidential suite stay in October 2025. but no reply till now in Dec 2025!"