Historical Museum Bamberg

I found black hairs through out my room, we reserved the wellness space to wrap up our trip, I spoke with 3 different people to ensure the space would be ready for us, it was not - I was brought down in the pitch black & the sauna was not on - I understand there can be issues, but the issue should have been known before trying to use the space - also, the bath tub is way too high, I slipped trying to get out which left a bruise

We had a small but very comfortable room. Missed coffee maker in the room but the breakfast was delicious downstairs. The hotel was very close to public transportation and walking distance to the main part of the city. Dinner at the hotel was also delicious. Highly recommend this hotel.