Front of property

Reviews of Arc En Ciel Hotel

3 out of 5
Arc En Ciel Hotel
52-56 Tan Da Street, District 5, Ho Chi Minh City

Reviews

6.8
Rating 10 - Excellent. 3 out of 22 reviews" "
Rating 8 - Good. 7 out of 22 reviews" "
Rating 6 - Okay. 8 out of 22 reviews" "
Rating 4 - Poor. 3 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

5.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Yen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Sales Executive on 3 May 2023
Dear our Valued Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience on that your stay with us; and we are really appreciate your valuable feedback.We are looking forward to welcoming you on your next stay with us.With kindest regards,Thien Hong Hotel Team.

8/10 Good

Ha

Stayed 4 nights in Nov 2022
Response from Sales Executive on 3 May 2023
Dear our Valued Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience on that your stay with us; and we are really appreciate your valuable feedback.We are looking forward to welcoming you on your next stay with us.With kindest regards,Thien Hong Hotel Team.

8/10 Good

Dat

Response from Sales Executive on 3 May 2023
Dear our Valued Guest,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience on that your stay with us; and we are really appreciate your valuable feedback.We are looking forward to welcoming you on your next stay with us.With kindest regards,Thien Hong Hotel Team.

6/10 Okay

Kwan Zhiyao

Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

Mai

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom ceiling is leaking water. All towels were wet.
Stayed 4 nights in Sep 2019
Response from Bùi Khắc Lộc on 2 Oct 2019
Dear Mrs Mai. Sorry for your inconvenienced. Thks for your comment. We try to improve our service in next time.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
General the property is good but can be a bit noisy
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great adventure
service is super good, great location for local / Chinese foods and fruits, market is nearby
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improvement
Bathroom & TV need to be improved.
Stayed 4 nights in Nov 2018
Response from Muon on 4 Jan 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Vanessa, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful and very dirty hotel
This is a terrible hotel I've ever been, only good location and outside with good looking. The room was extremely dirty, even the air inside has lot of dust. I checked out right the 1st night. After that I moved to another hotel call Huong Sen in District 1, it was wonderful and super clean!!
Stayed 2 nights in Jul 2018

4/10 Poor

Yee, singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel interior & room condition is poor. It seem not be renovated for a long time.
Stayed 3 nights in Jun 2018

6/10 Okay

Mr. Boat, Santa Ana, California

Liked: Staff & service
Disliked: Room comfort
Nice hotel convenient in Chopin area.
Very good breakfast while the hotel rooms, especially the bathroom may need some improvements.
Stayed 4 nights in Apr 2018

8/10 Good

ngan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very good service and we are happy.

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Functional if accommodations need in the area.
Excellent coffee at breakfast.
Stayed 5 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
附近無特別景點,市容殘舊,無較好的食肆,只適宜方便探親,住近親友附近的人。
Stayed 5 nights in May 2019

6/10 Okay

Yasty

Business traveller
Disliked: Cleanliness
The staff service is fine but the room is too old and dirty.
Stayed 3 nights in Apr 2019
Response from Bui Khac Loc on 8 May 2019
Thks a lots for your comment. We are going to renew the hotel room next year. We hope you will have comfortable stay next time.

8/10 Good

TRIEU HUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我喜歡住的飯店乾淨比方治安好就OK
Stayed 3 nights in Mar 2019

6/10 Okay

TE TSUNG

房間陳設老舊,衛浴設備太窄,充電插座只有1個,入住手續延滯。早餐可以。
Stayed 1 night in Dec 2018

4/10 Poor

Mylinh

Disliked: Cleanliness
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Price fair , need to improve room cleaning
Bathroom was terrible, I had to stay one night to switch to other room. upgrade room need to pay 200k vnd per night.
Stayed 17 nights in Dec 2017