Outdoor pool, open 6:00 AM to midnight, pool umbrellas, pool loungers
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Reviews of Saigon Garden Hill Apartment & Resort

3 out of 5
Saigon Garden Hill Apartment & Resort
77 Tran Binh Trong, Phuong 1, Quan Go Vap, Ho Chi Minh City

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

8.0/10

Cleanliness

10/10

Staff & service

2.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Chris, Seattle

Travelled with family
Disliked: Amenities
I booked a 2 bedroom/2 bath apt and the room we got was not at all close to what was pictured per my room selection on the site and what I paid for. We had a group of four and put in a 1 bedroom/1 bath with almost no furniture; this made our stay inconvenient and uncomfortable. The bed was very firm, 1 towel had only been left in the room when I had indicated 4 guests would be staying. Overall, the place is pretty underwhelming and did not meet my expectations - especially as the room I got was not what we paid for. The gym had a treadmill and a few weights; and thee front desk gal was nice and other guests seemed to enjoy the pool but I would not stay again.
Stayed 1 night in Jan 2020

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While there were a few issues with our apartment, once we spoke to reception they were all fixed quickly. Staff were friendly, helpful and spoke English. Was family friendly, but a 30 min taxi into the city, despite only being 6kms.
Stayed 4 nights in Aug 2019
Response from From Saigon Garden Hill on 23 Aug 2019
Thank you for taking the time to share your valuable review. Your feedback was shared with our team, and we look forward to the opportinity to welcome you back and exceed you expectations. Thank you and hope to see you again!