Ho Tsao Trai Hotels

"Staff is super friendly and helpful, helped us to organise sightseeing tours and let us leave our luggage while we went to Sapa. Breakfast is good and you can order Vietnamese coffee. Great location. Rooms are well equipped and laundry service is fast."

"At check in, they kept insisting we have not paid for our room!, we had to show her our cc statement that it’s paid for. They won’t give us a room with a view, even though we were the only people staying there. We had to keep our curtains closed throughout as it was directly to an open top of the next building. At checkout, we were asked to pay for our room again! On our insistence, they let us go, as I said’ we paid for our room when we booked! Nice hotel, but the insisting that we have not...

"ホテルはとても良いです 立地も中心地に近くて便利 観光するにはとても良いホテルです ただ旅行した時期が悪く コロナウィルス問題で100%の人が 中国人と思い怖い目で睨みつける カラオケの店では日本人と言っても 帰れと怒鳴られた 観光中不愉快なことばかりだった"

"good"

"Rooms are not the ones we booked and payd for via Expedia. Official hotel prices are much lower in VND. Very friendly man at our reception! Room small, but OK and clean. Good bed, hot water and aircon/heating. Elevator. No restaurant, no tour booking, no breakfast, no information on anything. No money changer. Leaving at 8.30a.m., nobody on reception dedk; card with only telephone number. All in all not bad, but also not really good. Very limited service. But there's a rooftop bar with...

"バッハーマーケットに行くため、朝荷物を預けるのに駅近でとても便利だった。その日の夜行列車になるため、夕方戻り、シャワーも使えてとても安かったので満足している。"

"The owner is very nice. It is located in a quiet and beautiful neighborhood. We enjoyed lots of beautiful roses and other flowers as well as cute animals in the compound. It was also nice that we could walk to the Sunday market. "