Reception hall

Reviews of East Hotel

2 out of 5
East Hotel
17 Route de la Wantzenau, Hoenheim, Bas-rhin

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 167 reviews" "
Rating 8 - Good. 67 out of 167 reviews" "
Rating 6 - Okay. 57 out of 167 reviews" "
Rating 4 - Poor. 21 out of 167 reviews" "
Rating 2 - Terrible. 3 out of 167 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Gill

Liked: Staff & service
Disliked: Room comfort
Bathroom needed attention
The bathroom was tired and had a bad smell most of the time. The bed had sunk in the middle so you rolled into it all the time. Second night we had to sleep diagonally to sleep at all. Breakfast was fairly good for France but lots of crashing of plates going on in the kitchen. Good location for catching tram to Strasbourg and helpful staff.
Stayed 2 nights in May 2019

8/10 Good

andrei

Liked: Staff & service
Good
Nice place with friendly staff. Small rooms.
Stayed 3 nights in Nov 2018

8/10 Good

salah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Amazing
Stayed 1 night in Nov 2018

6/10 Okay

Craig, Gander, NL

Liked: Staff & service
Price is right
Not bad hotel, close to Strausburg. A little run-down, a little small but clean and good enough to stop in for a night to break up a long drive.

6/10 Okay

Verified traveller

Liked: Staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOULD STAY AGAIN
IT WAS A NICE QUITE HOTEL NEAR ALL CONVENIENCES; TRAM ,BUSES ETC, THE STAFF WERE REALLY GOOD.

6/10 Okay

Ian, UK

Disliked: Staff & service, property conditions & facilities
One night stay
This hotel is ok for 1 night. You get what you pay for!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Basic but functional
This is a very basic hotel but you wouldn't expect a palace for the price. Good to find a room to take family of 5. Bathroom pretty badly designed, showering means you cover the floor in water despite your best efforts. Check-in simple and man on front desk helpful. 500 yards from tram stop into Strasbourg, only 4.50 euros for the whole family.

10/10 Excellent

Jean-Pierre, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine place for a family
It was great and inexpensive, the tram is within walking distance so if you don't feel like driving in Strasbourg you don't have to,you can get your keys from the machine, yes it does work, room cleaned every day we where 5.... 2 boys one mother in law and a loving couple so it needed it, staff helpful and polite, the manager speaks English, we where in France for 1 month and it was one of the best price performance we got. Of course the hotels at 250. euros a day where fancier...

4/10 Poor

Samantha, Germany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hostel not hotel
The bright spot of our stay was the man at the front desk. He was very helpful and polite. From there it was all downhill. The hallway had a motion sensor light that would not turn on until you were halfway down the hall and there was no other light so the hall was pitch black until the light finally turned on. We were greeted in the hallway by guests from another room with their door open and some angry music coming from their room. When we got to our room, the room was more like a hostel than a hotel. While it had all of the bare necessities and we didn't see any bugs, that is really all there is to say. We will not be staying here again and I would not recommend this hotel for a family or women travelling alone.

6/10 Okay

Benny

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

6/10 Okay

cindy, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget friendly option
Good for the price.

10/10 Excellent

Mario, Cape Cod, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice hotel, clean, cheap, I'd stay there again...

8/10 Good

Nate, California

Liked: Cleanliness, staff & service, room comfort
Great for the price
Nichole was most helpful and extreamly kind. Would stay again in a heartbeat.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff
Overall we had a great stay. Staff was super friendly and helpful! The hotel was kindof far from Strasbourg but it was fine as we were in car. Hotel was really good looking and almost completely clean. The door was really difficult to open but otherwise everything was good!

8/10 Good

Young, California

Liked: Staff & service, room comfort
nice to close to tram station
large parking space and close to restaurants and markets.

6/10 Okay

Craig, UK

Liked: Cleanliness, property conditions & facilities
Reasonable overnight hotel
Hotel was very hot, but it was an extremely hot evening and lack of air conditioning was noticable. There is a MacDonalds and another restaurant withinwalking distancebut apart fromthat Iit is pretty isolated.

8/10 Good

Mannu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
The hotel staff were very supportive and they knew English.

8/10 Good

Emre, Turkey

Liked: Cleanliness, staff & service, room comfort
good hotel
It was a good hotel, clean hotel. The working stuff was kind and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Christopher, Greece & UK

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
A budget stop over
Travelling from Florence to Dunkirk this was an ideal overnight stop over. A budget hotel on a trading estate, it is certainly basic, but clean and comfortable. We felt secure, there was a Mc Donalds and other food outlets available nearby. Good parking and we felt safe. The young man who manned reception and provided the (excellent) buffet breakfast was exceptional. Very friendly attentive and efficient. Working very hard with a smile. Excellent English. I wish I had his name because I would thank him for his service.

8/10 Good

Geesje, Coulsdon, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
After a long drive from the UK this hotel is very convenient with plenty of parking facilities. The room was clean, comfortable and the breakfast had a good choice. The staff was efficient and helpful and the location perfect for exploring Strasbourg by tram, leaving the car behind. I would not hesitate to highly recommend this hotel, it is well worth the money you pay.

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020

8/10 Good

Said, Rotterdam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to spend the night , good value for money
Stayed 1 night in Aug 2020

6/10 Okay

Marie Christine

Liked: Staff & service
Courte visite à Hoenhein
Bon accueil Pas de climatisation , déco vieillotte . Très bon petit déjeuner . Commerces à proximité.
Stayed 1 night in Aug 2020

8/10 Good

laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel accueillant
Hôtel simple mais propre et accueillant.
Stayed 2 nights in Jul 2020
Response from Charlotte on 13 Aug 2020
Bonsoir Laurent et merci d'avoir pris le temps de laisser un avis concernant votre séjour dans notre établissement. Nous sommes ravis de lire que vous l'avez apprécié et que vous ayez trouvé l'hôtel accueillant :). Au plaisir de vous y revoir prochainement. Cordialement,

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Séjour presque convenable
Arrivé de nuit, la borne était en panne mais tout de suite après avoir téléphoné, une personne est descendu nous remettre les clés et codes. Le seul véritable soucis est l’insonorisation inexistante donc nuisances sonores de bonne heure...
Stayed 1 night in Feb 2020

8/10 Good

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manque de chauffage dans la salle de bains .
Stayed 1 night in Feb 2020

6/10 Okay

Tbz169, Alsace

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Hôtel de taille humaine mais un peu vieillot. Odeurs de renfermement et l'humidité. Par contre un petit déjeuner correct et un personnel souriant
Stayed 1 night in Jan 2020

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaisant
Le centre de Strasbourg accessible en une quinzaine de minutes grâce au Tramway. L'hôtel présente un confort suffisant, un bon rapport qualité prix et un petit déjeuner économique et copieux!
Stayed 3 nights in Dec 2019

8/10 Good

Françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne adresse près de Strasbourg
Personnel très accueillant, donnant infos pratiques pour faciliter le séjour. Hôtel très bien situé pour se rendre à Strasbourg par le tram (station à 7 mn à pied). Commerces et restaurants à proximité.
Stayed 2 nights in Dec 2019

4/10 Poor

Djamshid

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Gennaro

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

À week-end au east hôtel
Bon accueil. Chambre correcte pour le prix. Nous étions placés en début d’aile et, par conséquent, nous avons été gênés par le bruit de la porte battante placée à l’entrée de l’aile à quelques mètres de notre chambre. Le petit déjeuner est correct pour le prix.
Stayed 3 nights in Oct 2019

2/10 Terrible

Christelle

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel minable. À fuir!
Hôtel très inconfortable. Il faisait 40 degrés dans la chambre. Pas de clim et impossibilité de laisser la fenêtre ouverte car rez de chaussée sans oscillo battant ( nous avions laissé ouvert mais une personne est venue nous importuner en pleine nuit et nous avons du fermer en catastrophe) La salle de bain douche non séparée des wc. Après avoir pris une douche, on ne pouvait accéder au wc sans se mouiller les pieds. Le matelas du lit posé sur une planche de contreplaqué. Environnement nul: dans une zone commerciale ( vue sur Super U et Macdo) Toute la nuit du bruit extérieur comme interieur, des cris, des cavalcade, des portes qui claquent. Un hôtel qui ressemble à des clapiers pour lapins. Un petit déjeuner dégueulasse , du café qui n'en est pas. Prix beaucoup trop élevé pour cet hôtel miteux. Bref hôtel à fuir.
Stayed 1 night in Jun 2019

8/10 Good

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

FELLA

Liked: Cleanliness, room comfort
Cher payé pour le rapport qualité / prix
un peu mieux qu'un formule1, chambre très exigue, minimaliste, douche moyenne avec un rideau de douche, pas de seche cheveux , petit dèje pas terrible pour 8 euro: petite salle pas assez de places, il a fallut attendre pour pouvoir déjeuner; Hotel bien situté idéal pour visiter Strasbourg, personnel à l'acceuil sympathique;
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Empfehlenswert
Zimmer sauber, Matratze gut. Leider kein Schrank, Zimmer könnte größer sein. Muffiger Geruch. In der Umgebung Lidl und Super-U. 5 min. bis zur Tram und dann ist man in weniger als 30min auf der Ile. Service war super nett, flexibel und zuvorkommend.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Stacia, Germany

Liked: Staff & service, property conditions & facilities
Very basic but totally adequate and clean rooms! Great bargain! Next to a grocery store and a McDonald's. Even has an automatic check-in if you arrive during the hours without desk staff.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Christelle

Liked: Cleanliness
Disliked: Room comfort
Lorsque l on va à l hôtel c est pour y passer la nuit pas pour y faire la fête les voisins du haut on fait beaucoup de bruit jusqu’à 4h du matin Nous avons l habite d aller ds cet hôtel tout se passe toujours bien mais cette fois très déçu de plus lors du petit déjeuner plus de pain ni viennoiseries à 9h30 et tout cela sans aucunes excuses ni geste commercial Voilà pourquoi ce commentaire
Stayed 1 night in Sep 2018

10/10 Excellent

Véronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trés bien
Hôtel impeccable et accueillant. Borne pour les arrivées après 20h
Stayed 1 night in Aug 2018

8/10 Good

Gordana, Marbach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel, nettes Personal
Wir sind sehr positiv überrascht von dem kleinen Hotel . Da es so preiswert ist,haben das nicht erwartet. Das Personal war sehr nett, hilfsbereit und immer ein Lächeln drauf. Die Zimmer und alle anderen Räume sauber . Besonders hat uns der Außenbereich des Hotels gefallen. Sitzmöglichkeiten gab es genug und auch ein Fernsehen draußen um Fußball zu schauen. Ein Deutsches Programm wäre vielleicht nicht schlecht.Da das Wetter so schön war, haben wir im Zimmer nur übernachtet, so hat das uns nicht gestört. Vom Hotel mit dem Auto bis Straßburg ist es nicht so weit, ca 15 Fahrminuten .Wir kommen wahrscheinlich wieder.
Stayed 2 nights in Jun 2018

8/10 Good

Christian

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Moyen
Petit déjeuner pas à l'heure (Pas de chance la personne à eu un problème) celà peut arriver. Je suis tombé ma chaise a cassée sous mes 65kg...
Stayed 1 night in May 2018