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Reviews of The Sandpiper

4.5 out of 5
The Sandpiper
Holetown, Holetown, St James

Reviews

9.6

Exceptional

Rating 10 - Excellent. 53 out of 63 reviews" "
Rating 8 - Good. 6 out of 63 reviews" "
Rating 6 - Okay. 1 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Pleasant Stay
We had a very pleasant stay at The Sandpiper. The staff were very friendly and helpful. Our room was in need of a little refresh and update.
Stayed 5 nights in Jan 2024
Response from Group Sales & Marketing Coordinator on 31 Jan 2024
Thank you for your review.We are pleased to learn that you had a pleasant stay with us. Thank you as well for your feedback, we will pass it along to the relevant department.Thank you for choosing The Sandpiper and we look forward to seeing you again soon!

8/10 Good

Charlotte

Stayed 3 nights in Nov 2023
Response from Group Sales & Marketing Coordinator on 31 Jan 2024
Thank you for your rating!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intimate and Chic
We had an excellent 3 night stay at this lovely small chic boutique hotel. The cuisine and staff service were top class. The setting and location is lovely. We would very much like to return in future.
Stayed 3 nights in Nov 2023
Response from Group Sales & Marketing Coordinator on 31 Jan 2024
Thank you for your 10/10 rating and for sharing your experience. We are thrilled to learn that you had an excellent 3-night stay with us and are delighted that our cuisine and attentive service exceeded your expectations. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023
Response from Group Sales & Marketing Coordinator on 11 Aug 2023
Thank you for your 10/10 rating!

10/10 Excellent

Julie

Stayed 7 nights in Apr 2023
Response from Group Sales & Marketing Coordinator on 11 Aug 2023
Thank you for your 10/10 rating!

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great, rooms a bit dated
Stayed 8 nights in Mar 2023
Response from Group Sales & Marketing Coordinator on 19 Apr 2023
Thank you for your rating.We are pleased to learn that overall you had a great stay with us. Please note, The Sandpiper closes annually for refurbishments as upkeep is paramount to us. We are however sorry to learn that our updates have not exceeded your expectations.It was a a pleasure to have you and we hope to see you again soon!

10/10 Excellent

Travis, Watertown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 7 nights in Jul 2022
Response from Group Sales & Marketing Coordinator on 8 Aug 2022
Thank you for your five star rating!

10/10 Excellent

anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing that I did not like! Everything was superb-the grounds, the rooms, the service, the beach. The staff of this hotel deserves a post on its own as it was the friendliest, most caring team ever. Can’t wait to return to The Sandpiper!!
Stayed 5 nights in Jul 2022
Response from Group Sales & Marketing Coordinator on 15 Jul 2022
Thank you very much for your five-star rating! We appreciate you taking the time to write such a complimentary review. We are glad to learn that our friendly staff provided excellent service and also that you enjoyed your room and the hotel amenities. We thank you for choosing The Sandpiper and we hope to see you again soon.

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly/helpful staff...the warmest welcome I have ever received.
Stayed 4 nights in Jun 2022
Response from G King - Group Sales & Marketing Coordinator on 24 Jun 2022
Thank you for your 5/5 rating, and for your compliments about our hotel and staff. It was a pleasure to have you, and we look forward to welcoming you again!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing, friendly tean
Stayed 7 nights in May 2022
Response from G King - Group Sales & Marketing Coordinator on 24 Jun 2022
Thank you for your 10/10 rating, and for your compliment about our team. We are pleased to learn that you had a relaxing holiday, and hope to welcome you again in the future.

10/10 Excellent

Jerrard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff were all great and very accommodating with any requests. Harold's bar and beach staff were very friendly, would recommend this hotel without hesitation.
Stayed 10 nights in Apr 2022
Response from Gianni King - Group Sales & Marketing Coordinator on 10 May 2022
Thank you for your 10/10 rating! We are delighted to read your kind words. Thank you for your compliments about our property and staff. We are also pleased to read that our team was friendly and attentive throughout your stay. It was a pleasure to have you, and we do hope to see you again.

4/10 Poor

James

Travelled with family
Disliked: Property conditions & facilities
Facility is quite dated, patronized by older British couples. For 2 day stay, check-in was late afternoon but prematurely forced out of room on departure day prior to 11 am.
Stayed 2 nights in Mar 2022
Response from Gianni King on 8 Apr 2022
Thank you for your recent review. We appreciate you taking the time to share your feedback as this helps us to improve. Each year, we close our hotels to facilitate refurbishment. This annual closure has allowed us to enhance and maintain the appearance of our properties. We are however sorry to hear that you were not impressed by our updates. With regards to your departure, it is unfortunate that you were asked to check out prior to 11 am as this is not our protocol. Typically (where possible), guests are accommodated until pick-up time in their room/s, or we try to accommodate them in a hospitality suite. We apologise that this was your experience and have passed on this feedback to the team for review.

10/10 Excellent

Kellen

Stayed 3 nights in Oct 2021

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel to stay in. Staff were so polite and helped us so much. I would highly recommend.
Stayed 7 nights in Aug 2021

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel - superb location & great service
Great hotel - suite was excellent - elegant, with great views and with a beautiful terrace and outside area. Perfect location for getting onto the beach, into Holetown and a base to explore the island. Staff were superb!
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business trip
Excellent hotel in Holetown directly on the beach and a short walk to all the shops and restaurants. Lovely staff, good food and well furnished large rooms in a traditional Barbados style. I stayed there for a work trip but it is a great base for a holiday. I will return
Stayed 4 nights in Jul 2021
Response from Joy Pilgrim on 2 Aug 2021
Many thanks for your feedback. We are delighted to hear that you enjoyed your visit and that you hope to return. We do look forward to welcoming you back to The Sandpiper on a future occasion.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding in every regard.
Stayed 5 nights in Jul 2021

10/10 Excellent

ANTONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely superb!
Amazing hotel, as a returning guest, all the staff were as helpful as ever delivering a personal yet professional service. It’s great to have them all back after 6 months of closure! They also arranged my fast track at the airport, transportation and my Covid test which came back in 20 hours meaning quarantine was a short process!
Stayed 5 nights in Oct 2020
Response from Joy Pilgrim on 2 Nov 2020
Thank you for your feedback. We are delighted to hear that you enjoyed your visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2020
Response from Joy Pilgrim on 4 Feb 2020
Thank you for your wonderful feedback. We are delighted that you enjoyed your visit. We look forward to welcoming you back on a future occasion.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this hotel is perfect , have been here many times before and still returning, the staff are exvelent etc.,etc,
Stayed 2 nights in Jan 2020
Response from Joy Pilgrim on 4 Feb 2020
Thank you for your wonderful feedback. We are delighted that you enjoy the hotel and that you enjoy returning. We look forward to welcoming you back.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service; would revisit again.
Stayed 3 nights in Dec 2019
Response from Joy Pilgrim on 18 Dec 2019
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your visit and do hope that we shall have the pleasure of welcoming you back to The Sandpiper on a future occasion.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the world!!! Can’t wait to go back next year.
Stayed 11 nights in Nov 2019
Response from Joy Pilgrim on 13 Dec 2019
Thanks you for your wonderful feedback. We are delighted that you enjoyed your visit and do hope that we shall have the pleasure of welcoming you back to The Sandpiper in 2020.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from Joy Pilgrim on 2 Dec 2019
Thank you for your feedback. We do hope that we shall have the pleasure of welcoming you back to The Sandpiper on a future occasion.

10/10 Excellent

Ted, Naples, FL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and incredibly friendly staff. Our stay was just too short and I can see returning for a longer stay
Stayed 1 night in Nov 2019
Response from Joy Pilgrim on 7 Nov 2019
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your visit and do look forward to welcoming you back on a future occasion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th resort was absolutely wonderful - the food was outstanding and the staff was beyond nice and helpful! There are a few things for consideration - the hotel could do a better job giving information and options on activities to do - boat tours, snorkeling, hikes, spa treatments at the sister hotel etc. As someone who doesn't know what the island has to offer, you rely on the staff to help guide you. The other thing, which is sort of out of the hotel's control is the presence of children. Since the property is small and you will either lounge at the pool or beach, if they are in both places, it's hard to escape their noise etc.
Stayed 3 nights in Nov 2019
Response from Russell Croney, General Manager on 23 Dec 2019
Thank you for your comments about your visit to The Sandpiper. We are very pleased you enjoyed your visit and appreciated our wonderful Team and many of our services. We also thank you for your recommendation to better highlight available activities to our guests. Our Concierge and Front Desk team are always at your service to provide information whenever needed. We also have have full and detailed information on all services and activities available to our guests in our Directory of Service, a copy of which is located in every guest room. In addition to the Activities page on our website, we also offer a Concierge App which is available for all guests to download. We do hope we will have the pleasure to welcome you back again soon. Sincerely,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Stayed 3 nights in Jun 2019
Response from Sheena Bowen on 26 Jun 2019
Many thanks for your wonderful feedback. We are delighted that you enjoyed your visit with us. We do hope that we shall have the pleasure of welcoming you back to The Sandpiper in the near future.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sandpiper is Great!
Nice hotel, clean and excellent service. High prices for food at the hotel and a taxi to other locations like Bridgetown. Will cost you about $55 USD roundtrip. The other option is to take the bus with the locals but being first time in Barbados, we werent sure about taking the bus and not knowing where we were going. Overall felt safe during our stay. Nice people! Recommend Sandpiper, in a good location, if you can afford it .
Stayed 5 nights in Jun 2019
Response from Sheena Bowen on 13 Jun 2019
Thank you for your lovely comments. We are really happy that you enjoyed your stay. We look forward to welcoming you back to The Sandpiper in the near future.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from Joy Pilgrim on 7 Jun 2019
Thank you for your wonderful feedback. We are delighted that you enjoyed your visit. We do hope that we shall have the pleasure of welcoming you back to The Sandpiper on a future occasion.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely gardens, staff who are incredibly friendly and helpful, and amazing food and evening entertainment.
Stayed 12 nights in May 2019
Response from Joy Pilgrim on 4 Jun 2019
Thank you for your wonderful feedback. We are delighted that you enjoyed your visit. We do hope that we shall have the pleasure of welcoming you back to The Sandpiper on a future occasion.

10/10 Excellent

MARINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb resort!
We just came back from this wonderful place. We have been to Barbados many times before and stayed in various hotels and resorts. This is by far the best place we have ever stayed at- terrific experience!! beautiful sea-side property with testefully decorated rooms and great beach. Staff are courteous, non-intrusive but attentive- they go above and beyond to insure their guests are happy and taken care of. This hotel is well-situated and is within short walking distance to Limegrove and to a supermarket. There is no doubt we will be back and will refer our friends and family to this wonderful property.
Stayed 3 nights in May 2019
Response from Joy Pilgrim on 20 May 2019
Thank you for your wonderful feedback. We are delighted that you enjoyed your visit. We do hope that we shall have the pleasure of welcoming you back to The Sandpiper on a future occasion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Joy Pilgrim on 7 Jun 2019
Thank you for your wonderful feedback. We do hope that we shall have the pleasure of welcoming you back to The Sandpiper on a future occasion.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, cleanliness, attitude, and over property was absolutely impeccable !! EVERY guest we met have been coming to the Sandpiper repeatedly for years- which I now see why and speaks volumes. We will be one of those guests. Never rate or post but felt compelled to for people like myself who want 5-star and very much received it at the Sandpiper.
Stayed 7 nights in Mar 2019
Response from Joy Pilgrim on 3 May 2019
Many thanks for your wonderful feedback. We are looking forward to welcoming you back to The Sandpiper on a future occasion.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in paradise
An amazing boutique hotel in a great location !!
Stayed 4 nights in Apr 2019
Response from Joy Pilgrim on 8 Apr 2019
Thank you so much for your wonderful feedback. We do hope to have the pleasure of welcoming you back to The Sandpiper on a future occasion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019
Response from Joy Pilgrim on 27 Mar 2019
Thank you for your wonderful feedback. We do hope that we shall have the pleasure of welcoming you back to The Sandpiper on a future occasion.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in so many ways - really magic setting with tranquil gardens. Food was exceptional - from the breakfasts to wonderful local seafood at dinner. The staff we amazingly attentive and had the gift of being incredibly efficient yet still maintaining a relaxing Bajan atmosphere.
Stayed 7 nights in Mar 2019
Response from Joy Pilgrim on 20 Mar 2019
Thank you for your lovely comments. We are so happy to hear that you really enjoyed your stay. We do hope that we shall have the pleasure of welcoming you back to The Sandpiper on a future occasion.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure bliss
Amazing. Beautiful location and accommodations. Lovely service.
Stayed 1 night in Mar 2019
Response from Joy Pilgrim on 11 Mar 2019
Thank you for your wonderful feedback. We do hope that we shall have the pleasure of welcoming you back to The Sandpiper on a future occasion.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities. The staff go out of their way to provide a personal service
Stayed 7 nights in Feb 2019
Response from Joy Pilgrim on 11 Mar 2019
Thank you for your wonderful feedback! We do hope that we shall have the pleasure of welcoming you back to The Sandpiper on a future occasion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019
Response from Joy Pilgrim on 1 Apr 2019
Many thanks for your wonderful feedback. We do hope that we shall have the pleasure of welcoming you back to The Sandpiper on a future occasion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from Joy Pilgrim on 22 Jan 2019
Thank you for your feedback. We are delighted that you enjoyed your visit and do hope that we shall have the pleasure of welcoming you back on another occasion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Joy Pilgrim on 24 Dec 2018
Thank you for your wonderful rating. We are delighted that you enjoyed your stay and do hope that we shall have the pleasure of welcoming you back to the Coral Reef Club on a future occasion.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an awesome and unique hotel and experience. Just steps from the beach and a short walk to Holetown means it's perfectly situated. Everyone was so friendly, the food and drinks were so good, and loved the breakfast in our rook each morning and the 11am sorbet on the beach!
Stayed 4 nights in Dec 2018
Response from Joy Pilgrim on 17 Dec 2018
Thank you for your wonderful feedback. We are delighted that you enjoyed your stay and do hope that we shall have the pleasure of welcoming you back on a future occasion.

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Joy Pilgrim on 3 Dec 2018
Thank you for your wonderful feedback. We look forward to welcoming you back on a future occasion. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel , amazing breakfast buffet and wonderful staff with the most beautiful ocean.... Would definitely love to return !
Stayed 4 nights in Jul 2018
Response from Joy Pilgrim on 31 Jul 2018
Many thanks for your wonderful feedback. We do hope that we shall have the pleasure of welcoming you back on a future occasion.

10/10 Excellent

Jo, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I just spent a glorious week at The Sandpiper and it was amazing. Right from the 'non check-in' arrival where a manager simply walks you through the resort to your room and asks you to complete the paperwork at your convenience to as we left where it was like leaving a family. We are fortunate enough to travel to many beautiful places so not easily impressed, but we absolutely loved this place. Loved the food, location and staff. The rooms were fabulous and so clean. Great to either eat in or take a short walk to the nearby restaurants. Thoroughly recommend for couples out of school holidays and also to families at holiday times.
Stayed 7 nights in Jul 2018
Response from Joy Pilgrim on 23 Jul 2018
Thank you for your lovely comments. We look forward to welcoming you back to The Sandpiper on another occasion.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2018
Response from Joy Pilgrim on 23 Jul 2018
Thank you for your feedback. We look forward to welcoming you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2018
Response from Joy Pilgrim on 23 Jul 2018
Thank you for your feedback. We look forward to hearing how we can make your holiday experience more enjoyable.

8/10 Good

Jai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing experience....
Disappointing experience. The hotel looks like a dated English style country club - small and boutique yes, but the design is poor. Even though the hotel was not full, we got a room right at the rear of the hotel, which just happens to be near the main road. This meant we got little peace due to the road noise and services also located there. Not quite what we wanted from a Caribbean experience. Food orders at the beach bar took very long to organise, however the cocktails were amazing. Dinner was actually quite prompt and the food was great. The hotel is nothing special in terms of design. I’m sure there are better hotels on the island, especially for the rates they are asking.
Stayed 2 nights in May 2018
Response from Karen on 23 Jul 2018
I have just been made aware of your response and am very sorry to read of your disappointment in Coral Reef Club. We have noted your comments about the lunch service which we are addressing and are glad to know that you enjoyed your dinners and enjoyed the service from our team in general. With regards to the design of in our public areas, we have quite a classic style but with the use of our contemporary fabrics we like to think we have quite a fresh look but obviously you did not share that thought, which is regrettable, but fair enough. I'm pleased to say that we do have some rather exciting plans for our restaurant area and our beach bar which we are designing now for next summer which I think would appeal to you and if you were to contact us we would be happy to welcome you back with a special offer after the upgrades have been completed. We agree that as we were quiet, we could have put you closer to the beach. This is normally our philosophy but we didn't practise it and have addressed it going forward. We are a family business and pride ourselves on the good relationships we have with our team members and our guests and we have a very high rate of repeat guests. Obviously we didn't get it as right as we should have done on your stay with us which is regrettable, we are very sorry and do hope we might have the pleasure of welcoming you back and wowing you on another occasion. Kind regards, Karen Capaldi Director

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location great service and food
Stayed 13 nights in May 2018
Response from Joy Pilgrim on 22 Mar 2019
Many thanks for your lovely review. We look forward to welcoming you back to The Sandpiper on a future occasion. Best regards, Joy Pilgrim

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite in Barbados
Excellent complete package. I've stayed at many other hotels and definitely prefer this one. High quality rooms, great privacy and very interested.
Stayed 3 nights in Apr 2018
Response from Joy Pilgrim on 8 May 2018
Thank you for staying with us and many thanks for your kind comments. We look forward to welcoming you back on another occasion.