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Reviews of Fairfield Inn & Suites by Marriott Hollister

2.5 out of 5
Fairfield Inn & Suites by Marriott Hollister
390 Gateway Drive, Hollister, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 409 out of 630 reviews" "
Rating 8 - Good. 136 out of 630 reviews" "
Rating 6 - Okay. 46 out of 630 reviews" "
Rating 4 - Poor. 21 out of 630 reviews" "
Rating 2 - Terrible. 18 out of 630 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and fast check in, great staff and hotel very clean
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Markeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a disabled room, the water was never warmer than tepid.
Stayed 2 nights in Apr 2024

8/10 Good

Norita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Terrence, Granite Bay

Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Amenities
Most curious staff I've encountered in a long time
Stayed 3 nights in Mar 2024
Response from General Manager on 10 Apr 2024
As the general manager of the property, we hope that you enjoyed your stay and we hope the curiosity was a good thing! We as a team strive to make our guests feel that they are home away from home. Thank you for choosing Fairfield Inn & Suites by Marriott Hollister!

8/10 Good

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. I have nothing bad to say about great Hotel. Highly recommended
Stayed 3 nights in Mar 2024

8/10 Good

Erendira

Stayed 1 night in Mar 2024
Response from Steff on 21 Mar 2024
Dear Erendira, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, kind, helpful staff.
Stayed 3 nights in Mar 2024
Response from Steff on 21 Mar 2024
Dear Ann, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay for trip to Pinnacles National Park. Hotel is well maintained with great facilities and excellent continental breakfast which was especially appreciated to fuel up before some demanding hiking in the park. Suggest offering non dairy milk option, but range free eggs, hot oatmeal with large selection of toppings, hot food items, juices, waffles, rated excellent as far as hotel continental breakfast. Parking is easy and hotel also close to easy dinner food in Hollister such as Togo’s, Panda Express, Chipotle. Room felt quiet and clean, bed was comfortably firm. Would stay again on our next trip to Pinnacles.
Stayed 2 nights in Mar 2024
Response from Steff on 21 Mar 2024
Dear Elizabeth, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Bill

I am a satisfied customer
Stayed 1 night in Feb 2024
Response from Steff on 5 Mar 2024
Dear Bill, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and helpful/friendly staff. Coffee/tea, water, fruits are available 24/7, as well as a small fridge with yogurt and milk. Breakfast also has cereals, oatmeal, bagels, muffins and self-serve waffles The pool was out of order which was disappointing.
Stayed 2 nights in Feb 2024
Response from Steff on 5 Mar 2024
Dear Marie, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Steven K.

Liked: Staff & service, property conditions & facilities
Loved it
Stayed 1 night in Feb 2024
Response from Steff on 5 Mar 2024
Dear Steven, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Steff on 7 Mar 2024
Dear Gerardo, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Steff on 5 Mar 2024
Dear Robert, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice it had a breakfast included and the hotel felt clean.
Stayed 3 nights in Jan 2024
Response from Steff on 5 Mar 2024
Dear Tiffany, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

8/10 Good

Mateo

Stayed 2 nights in Jan 2024
Response from Steff on 7 Mar 2024
Dear Mateo, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options. Ease of locating property.
Stayed 2 nights in Jan 2024
Response from Steff on 5 Mar 2024
Dear Jamie, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Steff on 7 Mar 2024
Dear Daniel, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Tanaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Steff on 7 Mar 2024
Dear Tanaka, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Esmeralda

Stayed 4 nights in Dec 2023
Response from Steff on 5 Mar 2024
Dear Esmeralda, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Steff on 7 Mar 2024
Dear Joel, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Stephen, Camdenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 days everything was excellent except the shower was not real hot water. Luke warm but tolerable.
Stayed 3 nights in Dec 2023
Response from Steff on 5 Mar 2024
Dear Stephen, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Lani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Steff on 5 Mar 2024
Dear Lani, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Lucila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great Hotel , We had a really good Night sleep
Stayed 1 night in Dec 2023
Response from Steff on 5 Mar 2024
Dear Lucila, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Sharon, Oakdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Nov 2023
Response from Steff on 7 Mar 2024
Dear Sharon, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Edgarxx

Stayed 1 night in Nov 2023
Response from Steff on 7 Mar 2024
Dear Edgar, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

8/10 Good

heather

Stayed 1 night in Nov 2023
Response from Steff on 7 Mar 2024
Dear Heather, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

4/10 Poor

Douglas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Steff on 7 Mar 2024
Dear Douglas, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast options were fantastic. They kept the areas clean and refilled all the time. Staff was very polite and helpful. Room was clean except the water pressure was so high it kept spraying us when we washed our hands.
Stayed 2 nights in Nov 2023
Response from Steff on 5 Mar 2024
Dear Anita, We appreciate you taking the time to survey your stay! Thank you for choosing to stay with us!

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Nov 2023
Response from Steff on 5 Mar 2024
Dear Yu, We appreciate you taking the time to survey your stay! Thank you for choosing to stay with us!

10/10 Excellent

Kimico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a Great Time!
Very Family friendly Staff is very professional and helpful I really enjoy myself Everytime I stay there. Would definitely recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Monica

Stayed 1 night in Oct 2023
Response from Steff on 7 Mar 2024
Dear Monica, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, room comfort
My stay
Toilet needs the handle jiggled to have the next flush available. Daisy and Noel were amazing at the desk!
Stayed 1 night in Oct 2023
Response from Steff on 5 Mar 2024
Dear Alejandro, We appreciate you taking the time to survey your stay! Thank you for choosing to stay with us!

10/10 Excellent

Kimico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my kids had an amazing time in the pool it was heated clean and they provide we worked out I would
Stayed 1 night in Oct 2023

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Oct 2023

8/10 Good

James

Stayed 1 night in Oct 2023

10/10 Excellent

Kim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the people friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Noemi, Oakland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No matter the time of day the staff were incredibly polite, helpful, and upbeat.
Stayed 2 nights in Sep 2023
Response from Steff on 5 Mar 2024
Dear Noemi, We appreciate you taking the time to survey your stay! Thank you for choosing to stay with us!

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility seems to have some glitches but it was clean and quiet
Stayed 1 night in Sep 2023
Response from Steff on 5 Mar 2024
Dear Janelle, We appreciate you taking the time to survey your stay! Thank you for choosing to stay with us!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay while you're in Hollister.
Everything was great about this location. Just one little thing and it's minor. The tile in the shower, where the shower door connected to the wall was cracked or broken. This is probably why water was seeping out and going on the floor because the shower door couldn't close properly.
Stayed 1 night in Sep 2023
Response from Steff on 7 Mar 2024
Dear Robert, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

8/10 Good

gabino j

Stayed 1 night in Sep 2023

10/10 Excellent

Francisco

Stayed 1 night in Sep 2023
Response from Steff on 7 Mar 2024
Dear Francisco, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Friendly staff.
My family & I had great time. No issue with hotel room—super clean & products provided where high quality & smelled goods. Variety of breakfast & coffee/juices. Staff were friendly & accommodating. Would recommend & stay again!
Stayed 2 nights in Sep 2023

6/10 Okay

Paul

Stayed 2 nights in Aug 2023

10/10 Excellent

Jim

Stayed 1 night in Aug 2023
Response from Steff on 7 Mar 2024
Dear Jim, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Aug 2023
Response from Steff on 7 Mar 2024
Dear Lance, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Rudolpho

Stayed 1 night in Aug 2023
Response from Steff on 7 Mar 2024
Dear Rodolpho, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

10/10 Excellent

Riverly

Stayed 1 night in Aug 2023
Response from Steff on 7 Mar 2024
Dear Riverly, We appreciate you taking the time to survey your stay! Thank you, for choosing to stay with us!

6/10 Okay

Anh

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023