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Charterhouse Causeway Bay

3.5 star property
Guests find a welcoming oasis with attentive service just steps from Times Square Shopping Mall in this conveniently positioned Causeway Bay hotel

Choose dates to view prices

Charterhouse Causeway Bay, in central Causeway Bay, offers a contemporary retreat in a bustling district. Travelers enjoy complimentary WiFi, convenient dry cleaning, and meals at the on-site restaurant. The helpful staff consistently enhances the experience.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Business Room

Business Room

Business Room

  • 16 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 16 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for S Signature

Signature Room

S Signature

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room

7.8 out of 10
Good
(21 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Urban Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Urban Studio Bunk

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bunk Bed
  • Free Wi-Fi

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About the area

Located in Wan Chai, a neighbourhood in Hong Kong Island, Charterhouse Causeway Bay is in the entertainment district and near a train station. Wan Chai Road and Times Square Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Victoria Harbour and Kowloon Bay. Ocean Park and Hong Kong Disneyland® Resort are not to be missed. Visit our Hong Kong Island travel guide
Map
209-219 Wanchai Road, Wanchai, Hong Kong

What's nearby

  • Wan Chai Road
    Wan Chai Road
    1 min walk - 0.1 km
  • Causeway Bay Shopping Plaza
    Causeway Bay Shopping Plaza
    3 min walk - 0.3 km
  • HongKong_TimesSquareShoppingMall_6074718-06
    Times Square Shopping Mall
    5 min walk - 0.4 km
  • Central Plaza
    Central Plaza
    8 min walk - 0.7 km
  • Hong Kong Convention and Exhibition Centre
    Hong Kong Convention and Exhibition Centre
    11 min walk - 1.0 km

Getting around

  • Tin Lok Lane Tram Stop
    2 min walk
  • Hong Kong Causeway Bay Station
    8 min walk
  • Hong Kong International Airport (HKG)
    38 min drive

Restaurants

  • Lounge by ch
    1 min walk
  • New Bangkok Restaurant
    2 min walk
  • TamJai SamGor Mixian 譚仔三哥米線
    2 min walk
  • Kin's Kitchen 留家廚房
    2 min walk
  • Lei Garden Restaurant 利苑酒家
    2 min walk

About this property

Charterhouse Causeway Bay

Hotel near Hong Kong Convention and Exhibition Centre
Located close to Wan Chai Road and Times Square Shopping Mall, Charterhouse Causeway Bay provides dry cleaning/laundry services, a gym and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, a 24-hour front desk and luggage storage
  • A banquet hall, concierge services and a lift
  • A front desk safe, tour/ticket information and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 294 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Electric kettles, daily housekeeping and phones

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Best Western Hotel Causeway Bay
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • A restaurant

Restaurants on site

  • 陳家廚房

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1992

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.7272 per cent will be charged

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is Charterhouse Causeway Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charterhouse Causeway Bay?

Charterhouse Causeway Bay doesn't offer parking.

What time is check-in at Charterhouse Causeway Bay?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Charterhouse Causeway Bay?

Checkout is at 11:00 AM.

Where is Charterhouse Causeway Bay located?

Located in Wan Chai, this hotel is within a 10-minute walk of Wan Chai Road and Times Square Shopping Mall. Hong Kong Convention and Exhibition Centre and Victoria Harbour are also within 1 mile (2 km). Tin Lok Lane Tram Stop and Tonnochy Road Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Charterhouse Causeway Bay Reviews

7.2

Good

7.0

Cleanliness

8.2

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 250 out of 999 reviews
Rating 8 - Good. 347 out of 999 reviews
Rating 6 - Okay. 202 out of 999 reviews
Rating 4 - Poor. 108 out of 999 reviews
Rating 2 - Terrible. 92 out of 999 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel budget price premium location
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Dave

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good location and many eateries around. Hotel is dated with limited amenities. Short stay is ok
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Azfar

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good room. Perfect Service.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, amenities
Room was clean, but old and really really tiny. Both beds were side by side so you'll need to climb up onto the bed. Only 1 tiny table, so the rest of us had to live out of our suitcases. Housekeeping standards differed daily, so blankets and towels, etc, differed daily too. Location was marvellous. Goid for short stays.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Clifford

Liked: Cleanliness, staff & service
The single room was excellent and quiet
Stayed 1 night in Sep 2025
Verified

8/10 Good

Nipa

Liked: Cleanliness, staff & service
Hotel was in a very convenient location, with lots of local eateries. However, room was small.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Chi Chiu James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price performance is great. Booked without expectation due to low price. It is at a very convenient location.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, affordable, and great staff. We enjoyed our stay and would stay again.
Stayed 1 night in Nov 2023
Verified

8/10 Good

SOON LEE

Liked: Cleanliness, staff & service, amenities
1 Clean and nice 2 Good services
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Joelle

Fine for a few nights. The room was alright but the amount of.mirrors and where they were just really weird to me. Good location, transit nearby and walking distance to metro and shopping.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very friendly & helpful staff.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Tin Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is in good location and convenient to assess to other transports, their basement restaurant provide good food too.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable priced and overall excellent location
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Very efficient, great location, stress free. Would definitely stay here again.
Stayed 6 nights in Nov 2024
Verified

4/10 Poor

Luis

Liked: Staff & service
Hotel staff were polite and helpful. The building is old.
Stayed 3 nights in May 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and friendly staff!
Stayed 1 night in Nov 2024
Verified

8/10 Good

YU WEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience for taking bus
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Tu Tran

Liked: Property conditions & facilities
Affordable price and best location
Stayed 1 night in Jan 2024
Verified

8/10 Good

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient. great for business travel.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively clean and has a very strategic location in causeway bay.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Ping

Staff in front desk are really help and nice.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service
Good hotel for a budget stays Cheap cost as it's older and not renovated in a long time but for the price and basics for a comfortable sleep with a great location you can't complain. Would stay again
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is a bit of a walk from the MTR, but just one block away from the Tram. The area around is very nice, there's always food.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Zhang

Liked: Cleanliness, staff & service
Furnitures in the room and bathtub are little bit ages but good vibe and staff are kindness. the area is very convenient
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Zenaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing
Stayed 3 nights in Sep 2024