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JEN Hong Kong by Shangri-La

Property class: 4

Choose dates to view prices

Located close to Hong Kong - Macau Ferry Terminal and Soho, JEN Hong Kong by Shangri-La provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site Malaysian cuisine restaurant, Cafe Malacca, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a business centre.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is €139
includes taxes & fees
2 Sept - 3 Sept

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Superior City View Queen Room

A hotel room with a large bed, a desk with a chair, a TV, and a window with a view.

Superior City View Queen Room

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior City View Twin Room

A hotel room with a bed, a desk with a chair, a lamp, and a window with curtains.

Superior City View Twin Room

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room (Jen Residence)

A modern hotel room with a bed, sofa, kitchenette, and a large window.

Room (Jen Residence)

  • Hill view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Cityscape)

A hotel room with a bed, a nightstand, a phone, a framed picture on the wall, and a window with a view.

Room, 1 King Bed (Cityscape)

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room (Cityscape)

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Twin Room (Cityscape)

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Harbourscape)

A hotel room with a bed, bedside tables, a phone, a picture on the wall, and a window with a view.

Room, 1 King Bed (Harbourscape)

  • Harbour view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room (Harbourscape)

A hotel room with two beds, a nightstand with a phone, a window with a city view, and a framed picture on the wall.

Twin Room (Harbourscape)

  • Harbour view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed (Harbour)

A hotel room with a bed, desk, chair, and a large window offering a city view.

Club Room, 1 King Bed (Harbour)

  • Harbour view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Twin Room (Harbour)

A hotel room with two beds, a view of the sea, a framed picture on the wall, and a nightstand with a phone.

Club Twin Room (Harbour)

  • Harbour view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed (Mountain)

A hotel room with a bed, desk, chair, TV, and a bathroom.

Club Room, 1 King Bed (Mountain)

  • Hill view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Twin Room (Mountain)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Club Twin Room (Mountain)

  • Hill view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed

A modern hotel room with a large bed, a bedside table with a lamp, a built-in wardrobe, a bathroom with a mirror and sink, and a ceiling with recessed lighting.

Club Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Harbour view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 2 Single Beds

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Club Suite, 2 Single Beds

  • Harbour view
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Essential)

Studio, 1 King Bed (Essential)

Studio, 1 King Bed (Essential)

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 2 Single Beds (Essential)

Studio, 2 Single Beds (Essential)

Studio, 2 Single Beds (Essential)

  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi
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About the area

Located in Central & Western District, a neighbourhood in Hong Kong Island, JEN Hong Kong by Shangri-La is near a metro station. Soho and Lan Kwai Fong are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park and Hong Kong Disneyland® Resort. Victoria Harbour and Hong Kong - Macau Ferry Terminal are two other places to visit that come recommended. Guests appreciate the hotel's convenience for public transportation: Shek Tong Tsui Terminus Tram Stop is just steps away and Whitty Street Depot Tram Stop is 3 minutes on foot. Visit our Hong Kong Island travel guide
Map
508 Queens Road West, Western District, Hong Kong

What's nearby

  • A grand building with a symmetrical facade, large arched entrance, and decorative elements.
    University of Hong Kong
    3 min walk - 0.3 km
  • A city skyline with high-rise buildings and a body of water in the foreground.
    Victoria Harbour
    3 min walk - 0.3 km
  • A city street with stairs leading up to a building with a sign that reads "Tong Tong".
    Tai Ping Shan Street
    11 min walk - 1.0 km
  • A busy street with a red building featuring a prominent Tube station sign, a bar, and various shops.
    Soho
    2 min drive - 2.1 km
  • A bustling urban street with shops and restaurants.
    Lan Kwai Fong
    2 min drive - 2.5 km

Getting around

  • Shek Tong Tsui Terminus Tram Stop
    2 min walk
  • Hong Kong Wan Chai Station
    5 min drive
  • Hong Kong International Airport (HKG)
    31 min drive

Restaurants

  • Katsuisen 活一鮮
    2 min walk
  • 14 South Lane
    2 min walk
  • Viet Chiu Vietnamese Restaurant 越潮
    3 min walk
  • Malacca Cuisine 馬六
    2 min walk
  • Baan Thai
    2 min walk

About this property

JEN Hong Kong by Shangri-La

  • Upscale hotel near Victoria Harbour
  • Located close to Hong Kong - Macau Ferry Terminal and Soho, JEN Hong Kong by Shangri-La provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site Malaysian cuisine restaurant, Cafe Malacca, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a business centre.
  • Additional perks include:
    • A seasonal outdoor pool
    • Limo/town car service, buffet breakfast (surcharge) and express check-out
    • Express check-in, a front desk safe and tour/ticket information
    • A lift, a banquet hall and wedding services
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 283 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
  • More amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • LCD TVs with premium channels
    • Mini fridges, free infant beds and coffee/tea makers

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In-room safe, desk, laptop workspace, blackout curtains
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
8.6 out of 10, Excellent, 2,411 reviews
The price is €67
includes taxes & fees
3 Sept - 4 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 238 for adults and HKD 238 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Malacca
  • Club Lounge
  • Lobby Bar

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,033 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately HKD 238 for adults and from HKD 238 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from June to August
Pool access available from 7:00 AM to 8:00 PM
A car is not required for transport to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does JEN Hong Kong by Shangri-La have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at JEN Hong Kong by Shangri-La?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at JEN Hong Kong by Shangri-La on 2 Sept 2026 start from €139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JEN Hong Kong by Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Hong Kong by Shangri-La?

Limited spots are available.

What time is check-in at JEN Hong Kong by Shangri-La?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at JEN Hong Kong by Shangri-La?

Checkout is at noon.

Where is JEN Hong Kong by Shangri-La located?

Located in Central & Western District, this hotel is within 2 mi (3 km) of Victoria Harbour, Hong Kong - Macau Ferry Terminal and Soho. Lan Kwai Fong and Hong Kong Convention and Exhibition Centre are also within 3 mi (5 km). Shek Tong Tsui Terminus Tram Stop and Whitty Street Depot Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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