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JEN Shenzhen Qianhai By Shangri-La

4.0 star property
Guests find relaxation at their fingertips with indoor and outdoor pools, rejuvenating saunas, and two stylish bars serving elevated drinks

Choose dates to view prices

JEN Shenzhen Qianhai By Shangri-La combines upscale amenities with modern comfort. Travelers unwind in the sauna or take refreshing dips in either pool. The property features two bars and an on-site coffee shop, with free WiFi keeping everyone connected throughout their stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €87
includes taxes & fees
12 Apr - 13 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for STUDIO+ King

STUDIO+ King

STUDIO+ King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Down duvet
Premium bedding
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO+ Twin

Premium bedding, down duvets, individually decorated

STUDIO+ Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Down duvet
Premium bedding
  • Bay view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for STUDIO(XL)

STUDIO(XL)

STUDIO(XL)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Down duvet
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(L)

STUDIO(L)

STUDIO(L)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Down duvet
Premium bedding
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO King

STUDIO King

STUDIO King

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Down duvet
Premium bedding
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO Twin

Premium bedding, down duvets, individually decorated

STUDIO Twin

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Down duvet
Premium bedding
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Located in Nanshan, a neighbourhood in Shenzhen, JEN Shenzhen Qianhai By Shangri-La is near a metro station and near theme parks. Xin'an Nantou Ancient City is a notable landmark and some of the area's popular attractions include Window of the World and Splendid China Folk Village. Enjoy an event or a match at Shenzhen Bay Sports Center, and consider making time for Happy Valley—a top attraction that's not to be missed. Visit our Shenzhen travel guide
Map
No. 399 Qianwan 1st Road, Qianhai, Shenzhen-Hong Kong Corp Zone, Nanshan D., Shenzhen, Guangdong, 518054

What's nearby

  • Wanna visit Holland without going out of Shenzhen? Go to the Dutch flower town, buy bamboo, bonsai trees and succulents 🎍
    Xin'an Nantou Ancient City
    2 min drive - 2.4 km
  • Looking west to the Window of the World (世界之窗) from my friend’s apartment in Shenzhen, Guangdong Province, China. It’s China Mainland’s second theme park after reform and opening up in 1979, and has about 130 reproductions of some of the most famous tourist attractions in the world squeezed into 48 hectares (118 acres). The 108 metre (354 ft) tall Eiffel Tower dominates the skyline and the sight of the Pyramids and the Taj Mahal all in proximity to each other are all part of the appeal of this theme park. #China #Shenzhen #Guangdong #ThemePark #AboveItAll #WorldOfTheWorld
    Window of the World
    10 min drive - 11.0 km
  • Qianhai International Conference Center
    11 min walk - 0.9 km
  • Qianhai Vanke International Conference Center
    11 min walk - 0.9 km
  • OH Bay
    2 min drive - 2.1 km

Getting around

  • Menghai Station
    6 min walk
  • Xili Railway Station
    9 min drive
  • Shenzhen (SZX-Shenzhen Intl.)
    34 min drive

Restaurants

  • 炳胜私厨
    15 min walk
  • 潮发潮汕牛肉店
    15 min walk
  • 椰国飘香 coconut chicken
    15 min walk
  • 横屋·駅前拉面
    20 min walk
  • Starbucks
    11 min walk

About this property

JEN Shenzhen Qianhai By Shangri-La

Upscale hotel near Xin'an Nantou Ancient City
Located close to Shekou Ferry Terminal and Shenzhen Bay Sports Center, JEN Shenzhen Qianhai By Shangri-La provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna. The on-site Asian cuisine restaurant, 开唐新派亚洲厨房, offers breakfast, brunch, lunch, dinner and al fresco dining. Fitness classes are offered at the 24-hour gym; the property also has dry cleaning/laundry services, an outdoor entertainment area and 2 bars. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • Multilingual staff, a lift and a front desk safe
Room features
All 369 individually furnished rooms feature comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 44-inch LCD TVs with cable channels
  • Wardrobes/cupboards, children's slippers and daily housekeeping

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  • Parking included
  • Free Wi-Fi
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The price is €83
includes taxes & fees
12 Apr - 13 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 170 for adults and HKD 85 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KOAN
  • 前海精酿
  • 开唐咖啡吧
  • 开唐新派亚洲厨房

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch LCD TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 260 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately HKD 170 for adults and from HKD 85 for children
  • Rollaway bed fee: HKD 260 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from April to December
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Jen Shenzhen Qianhai By Shangri La
JEN Shenzhen Qianhai By Shangri-La Hotel
JEN Shenzhen Qianhai By Shangri-La Shenzhen
JEN Shenzhen Qianhai By Shangri-La Hotel Shenzhen

Frequently asked questions

Does JEN Shenzhen Qianhai By Shangri-La have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at JEN Shenzhen Qianhai By Shangri-La?

As of 13 Mar 2026, prices found for a 1-night stay for 2 adults at JEN Shenzhen Qianhai By Shangri-La on 12 Apr 2026 start from €87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JEN Shenzhen Qianhai By Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Shenzhen Qianhai By Shangri-La?

Self-parking is free at this property.

What time is check-in at JEN Shenzhen Qianhai By Shangri-La?

Check-in start time: 2:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at JEN Shenzhen Qianhai By Shangri-La?

Checkout is at noon.

Where is JEN Shenzhen Qianhai By Shangri-La located?

Located in Nanshan, this hotel is 1.8 mi (3 km) from Xin'an Nantou Ancient City, and within 6 mi (10 km) of Shenzhen Bay Sports Center and Shekou Ferry Terminal. Shenzhen Bay Park and Window of the World are also within 9 mi (15 km). Menghai Station is 6 minutes by foot and Qianwan Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JEN Shenzhen Qianhai By Shangri-La Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 117 out of 156 reviews
Rating 8 - Good. 29 out of 156 reviews
Rating 6 - Okay. 5 out of 156 reviews
Rating 4 - Poor. 1 out of 156 reviews
Rating 2 - Terrible. 4 out of 156 reviews

Reviews

10/10 Excellent

Wai-Sing

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! I was particularly impressed by the massive fitness area. I loved it as I always needed to work out as my daily routine. The lobby smells nice too
Stayed 4 nights in Feb 2026

10/10 Excellent

Junli

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean with no unpleasant odors. The surrounding environment was nice and quiet.
Stayed 1 night in Jan 2026

10/10 Excellent

JONGCHAE

Liked: Cleanliness, staff & service, amenities
Fitness Center is very good
Stayed 1 night in Nov 2025

10/10 Excellent

Shiu Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the water front. Room layout is efficient and compact. Overall it serves my need.
Stayed 1 night in Nov 2025

8/10 Good

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, Nice facilities and services
Stayed 4 nights in Jun 2025

10/10 Excellent

Yiu-Chun

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. I wish the outdoor pool was opened earlier though. I was hoping to get a swim in before my flight.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chun Ting

Liked: Cleanliness, staff & service, amenities
Nice location, quiet and safe
Stayed 2 nights in Feb 2025

10/10 Excellent

Mahesh

Excellent Location, Cleanliness, Calm & Quiet Surroundings
Stayed 2 nights in May 2024

6/10 Okay

Winny

Liked: Cleanliness, property conditions & facilities
Staff are pretty new. We’ve asked is there direct access to the mall across the street to avoid walking on the roads with kids. They said no, but we find out there is one at the end. Check in process is pretty long and staff needs to ask their managers for the questions we ask.
Stayed 1 night in Dec 2025

10/10 Excellent

YEE FAN

very good hotel

a very good hotel. nice people. good gym room and swimming pool.
Stayed 2 nights in Jun 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, the environment is very nice too
Stayed 1 night in Apr 2024

10/10 Excellent

Queenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jen is a very new hotel and the environment was young and fresh compared with other hotels in Shenzhen. It’s convenient to go to the shopping malls around
Stayed 1 night in Oct 2024

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New high tech and accommodating staff. Will surely come back
Stayed 6 nights in Apr 2025

10/10 Excellent

lang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Kind staff and nice facilities. Drinking water equip is remarkable for quick hot and cold water.
Stayed 3 nights in Dec 2024

8/10 Good

Jaeok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's modern and cozy hotel. Very clean and comfortable one for me. However there was no convenience store or super market.
Stayed 1 night in Oct 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, nice food at 5F, good spa and massage service, with huge gym room, but the so called luke warm water in the pool was cold.
Stayed 2 nights in Jun 2024

6/10 Okay

Man Ting

Liked: Property conditions & facilities
Disliked: Cleanliness
Hardware is good. Check in by 5 p. Room is not ready. Cleanliness is lacking. Staff need to be trained on their soft skills especially when you cater to family demographic Thanks
Stayed 1 night in Jun 2024

10/10 Excellent

ADELA CHING YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very new, so all the amenities are new of course. The room is very clean, the view over the cargo port was nice. Staff are very friendly. They don’t provide toothbrushes, shavers etc anymore in the room due to the sustainability law in China, but you can ask them for it, they will still provide upon request. The area at Qianhai is also new, very clean and very modern. Very different from other local area of China. It’s supposed to be a newly developed area for business hubs and higher end apartments. The hotel is very close to a nice waterfront, walkable distance, nice cool breeze. There are also quite a few new malls within 10-20 mins walk. Overall I enjoyed my stay here, reasonable price. I would come back again.
Stayed 1 night in Mar 2024

10/10 Excellent

David Wong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our 2nd time here, and we like the indoor swimming pool and it's huge gym
Stayed 2 nights in Aug 2025

10/10 Excellent

David Wong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our first time here and we were shocked how huge their gym was compared to typical hotel gyms.
Stayed 1 night in Jul 2025

10/10 Excellent

Yawen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice stay
Stayed 1 night in Sep 2023

10/10 Excellent

Ho Wing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and Cozy Hotel
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good
Stayed 1 night in Apr 2025

10/10 Excellent

long

Liked: Amenities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

JIAN

Liked: Cleanliness, staff & service, property conditions & facilities
cleanliness
Stayed 3 nights in Jun 2025