Wuxi Hotel Guide - Hongshan Ruins Museum hotels in Wuxi, China.

"The hotel building was good but the staffs were unhelpful at all. Every time when we asked for help, the first response was “no or can’t do, because balabala….” They offered us whole fruits but couldn’t provide a knife for peeling or cutting. The worst part is in such a big hotel with internal restaurants, the staffs even couldn’t find someone to cut the fruits for us. That was bazaar. Secondly, they had the self-service laundry but even took up to 3 hours the washing dryer couldn’t dry up our clothes. When we asked for hangers, we were refused to provide the sufficient amount. Thirdly, the hotel was so big, and it was so easy to get lost to someone who was new to stay. Not just us, when other customers asked for directions, no staff was willing to take the customer to the destination. They just pointed the direction with more than 3 turns. The other customer ended up asking them to draw a handwritten map. There were 5-6 staffs in the lobby with no other customers to service but no one could take that customer in person. Overall, the hotel service was extremely poor. Not recommended."

"Friendly and helpful staff. Thank you "

"This was a beautiful hotel in Wuxi- we had wonderful rooms and the staff was very friendly. The only problem that I had was the room temperature. Perhaps a problem with Westerners like me, but I need a room to be at least down to 18-20 degrees Celsius/ 68 degrees Fahrenheit in order to sleep comfortably. The room temperature had a lower limit that was simply too hot to sleep comfortably. I ended using a large towel as my cover, but that still left me hot the entire night. If you need a low-temp, personally controlled room temp. like me, then this might not be the hotel for you. But if you have no problem sleeping in a room that it is a little on the warm side, then you will be in heaven with this hotel."

"Thank you! I really enjoyed my stay. What stood out the most was the cleanliness of the room—it was spotless and very well maintained. The staff were also extremely courteous and professional, always ready to assist. Overall, the combination of comfort, service, and well-kept amenities made the experience excellent."

"The staff was great!"

"Clean and modern design "

"Very nice and comfortable room and bed. Grest breakfast choice. Very clean. Great location. We enjoyed stay there for 4 days"

"Nice, clean and friendly hotel"

"Hotel just above Wuxi station. From the exit gantry there are lifts on the left side that brings you to the lobby. Can find quick bite at the station or take subway ride to other part kg the city. Room is comfy and quiet. Breakfast is good."