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Reviews of Waikiki Place - the Place to be in Waikiki

3.5 out of 5
Waikiki Place - the Place to be in Waikiki
364 Seaside Ave, Honolulu, HI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 208 out of 350 reviews" "
Rating 8 - Good. 98 out of 350 reviews" "
Rating 6 - Okay. 28 out of 350 reviews" "
Rating 4 - Poor. 10 out of 350 reviews" "
Rating 2 - Terrible. 6 out of 350 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Brian on 3 May 2024
Thank you for your review! We are glad you enjoyed your stay!

8/10 Good

FLORANTE DARRYL

Travelled with family
Liked: Cleanliness, staff & service
Quiet building =)
Stayed 4 nights in Apr 2024
Response from Brian on 30 Apr 2024
Thank you for your review!

10/10 Excellent

Jean Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location, easy walking distance to beach, shops and restaurants. Off street parking was a big plus.
Stayed 8 nights in Apr 2024
Response from Brian on 19 Apr 2024
Thank you for your review, we are glad you enjoyed your stay!

6/10 Okay

Zeping, Sammamish

Travelled with family
Very old building. There's a dinning house nearby singing every night loudly!
Stayed 4 nights in Apr 2024
Response from Brian on 16 Apr 2024
I apologize the unit did not exceed expectations; we are working on improvements. Mahalo for your honesty!

10/10 Excellent

BRIJESH K

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with kids.
Stayed 5 nights in Mar 2024
Response from Brian on 8 Apr 2024
Thank you for your review! We are happy you enjoyed your stay!

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024
Response from Brian on 29 Mar 2024
Aloha Ivy, thank you for being a great guest!

8/10 Good

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with FREE parking in Waikiki, very rare to find! Easy check-in/out.
Stayed 6 nights in Mar 2024
Response from Brian on 18 Mar 2024
Thank you for your review! Glad you enjoyed your stay!

6/10 Okay

Tessa

Stayed 2 nights in Feb 2024
Response from Brian on 22 Mar 2024
Thank you for your honest review, I apologize we did not exceed expectations. We are working on improving and reviewing our standards. Mahalo!

6/10 Okay

Hipolito Dela Cruz

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Owner is best in communication. I love the place where this property is located. Although, cleanliness in an issue. Coffeemaker was not cleaned. Oven was not cleaned. Dishes, you have to wash it again to have a peace that you are using a clean ones. Rice cooker, pots are not cleaned. I think it's time for the owner to invest for new plates, bowls, cups. Those corelle are great but lots of yellow stains that won't come out even if you wash it many times. Throw pillows, looks dirty. Do not trust to use it. Sofa bed was not made. Owner is great in communication, he only needs to make sure that his unit is properly cleaned and maintained every before check in.
Stayed 4 nights in Feb 2024
Response from Brian on 28 Feb 2024
Thank you for your honest review, we apologize if we did not exceed expectations but appreciate your feedback and insight now. We will look into improvement, mahalo!

8/10 Good

Cindy, Shakopee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great -close to shopping and restaurant. Owner had good communication. The beach chairs were broken and supplies were limited.
Stayed 6 nights in Feb 2024
Response from Brian on 12 Feb 2024
Thank you for your review! We hope you enjoyed your time, and we will be taking a look into what you have mentioned.

10/10 Excellent

Paulus, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brian on 12 Feb 2024
Thank you for your review!

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of stores, dining options. 10 minutes walking to the beach. The only cons is that outside wall is thin, so it could be noisy.
Stayed 7 nights in Jan 2024
Response from Brian on 22 Jan 2024
Thank you for your honest review! We are glad you enjoyed the unit and its location!

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Needs new towels. Downtown, so a little loud when sleeping, but worth trade off for location.
Stayed 1 night in Jan 2024
Response from Brian on 12 Jan 2024
Thank you for your honest review! We are glad you enjoyed the location!

6/10 Okay

Danny

Travelled with family, Travelled with partner
Liked: Staff & service
Owner communication was excellent, however the unit didn't meet our expectations 😔
Stayed 2 nights in Dec 2023
Response from Brian on 5 Jan 2024
Thank you for your honest review! We apologize the unit did not exceed your expectations and are looking into what we can improve for future guest.

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Great location, great place. Good clear communication. Will definitely stay again.
Stayed 8 nights in Nov 2023
Response from Brian on 13 Dec 2023
Thank you for your review, it is greatly appreciated! We are happy to hear you enjoyed your stay here in Hawai'i!

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and dining. Dislike: extremely noisy street
Stayed 10 nights in Nov 2023
Response from Brian on 30 Nov 2023
Aloha, thank you for your review, it is greatly appreciated! We are glad you enjoyed your stay, mahalo!

6/10 Okay

Melanie

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Brian on 15 Nov 2023
Aloha Melanie, we apologize we did not exceed your expectations but hope you enjoyed your trip. We are continually striving to improve and are reevaluating our processes. Mahalo for your time!

8/10 Good

Yuto

Travelled with family and small children
Liked: Staff & service, amenities
おおよそ清潔で快適であった。ただ、ソファベッドは少し汚いように思えた。問い合わせに対してスムーズに対応して頂けたので非常に良かった。また機会があれば利用したいと思っています。
Stayed 5 nights in Oct 2023
Response from Brian on 31 Oct 2023
Aloha and thank you for your honest review! We have been working on cleanliness with our cleaners for that unit thanks to your timely messages to us.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Waikiki Getaway Suite
Great communication and lovely, comfy place to stay. We thoroughly e joyed our Waikiki suite. Mahalo!
Stayed 3 nights in Oct 2023
Response from Brian on 20 Oct 2023
Thank you for your review! We are glad you enjoyed your stay in the unit. You were a wonderful guest to host!

2/10 Terrible

Jocelyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost impossible to get a hold of them. Would not work with me on any accommodations.
Stayed 4 nights in Oct 2023
Response from Brian on 17 Oct 2023
Aloha, thank you for your feedback. I apologize we did not exceed your expectations; we will take a look at all our communications and thoroughly examine for better improvements.

10/10 Excellent

John Ross

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the easy check in and that we were able to leave our luggage before checking in. Terrell was very nice and accommodating. The place had enough to meet our needs. We are grateful that we were able to book on the same day we were arriving. Thank you for that.
Stayed 2 nights in Oct 2023
Response from Brian on 4 Oct 2023
Thank you for your review! We are glad you enjoyed your stay, and everything went smoothly. You were a wonderful guest!

10/10 Excellent

KARA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quick response from property, when needed. Great location
Stayed 5 nights in Sep 2023
Response from Waikiki Place on 28 Sept 2023
Aloha Kara, thank you for being a great guest!

8/10 Good

Marieanne

Travelled with family
Liked: Cleanliness, staff & service
The place was in a great location, everything needed was accessible. Really liked the parking spot, found it to be extremely useful for the trip. The place itself was good, clean except the toilet was difficult to flush. I did mention it (on the last day, it was fine to use still) and had a quick response, which was nice. I would stay here again. :)
Stayed 7 nights in Sep 2023
Response from Brian on 26 Sept 2023
Thank you for your review! I am glad you enjoyed your stay!

8/10 Good

Thuy

Travelled with family
Liked: Cleanliness, staff & service
Easy to get in and out the parking lot
Stayed 6 nights in Sep 2023
Response from Brian on 21 Sept 2023
Thank you for your review! You were a wonderful guest to host and I'm glad you enjoyed your stay with us!

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great condo
Great location in town. It was within walking distance to many restaurants and attractions. Free parking with the condo which was nice. It was very well secured with key access entry and security on standby. There were onsite laundry facilities and an outdoor pool. Many toiletries were already supplied as well as beach gear.
Stayed 7 nights in Sep 2023
Response from Waikiki Place on 13 Sept 2023
Thank you for being a great guest!

8/10 Good

Heather

Stayed 7 nights in Sep 2023
Response from Brian on 14 Sept 2023
Thank you for your review! You were a wonderful guest to have hosted!

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and partial ocean view.
Stayed 1 night in Aug 2023
Response from Waikiki Place on 2 Sept 2023
Thank you for being a great guest!

8/10 Good

Jerilyn

Travelled with partner
Disliked: Amenities
The place is very old and outdated. Shower rod is very rusty and the shower curtain needs to be washed. We had to clean the toilet bowl before using. There’s a weird smell in the room. The location though is excellent as it is in the heart of Waikiki. Free parking is a plus.
Stayed 2 nights in Aug 2023
Response from Brian on 3 Sept 2023
Aloha Jerilyn, thank you for being a great guest and for your feedback! I have not noticed a smell but will walk through with the cleaners to address these things.

10/10 Excellent

Robert

Stayed 2 nights in Aug 2023
Response from Brian on 15 Sept 2023
Thank you for your review! I am glad you enjoyed your trip; you were a wonderful guest to host!

8/10 Good

Khanh

Travelled with family
Liked: Amenities
Overall pleasant stay. Short walking distance to Waikiki beach, shops and restaurants. Would stay again..
Stayed 7 nights in Aug 2023
Response from Brian on 23 Aug 2023
Thank you for your review! I'm glad you enjoyed your stay!

8/10 Good

Harvey

Stayed 7 nights in Aug 2023
Response from Brian on 5 Sept 2023
Thank you for your review!

8/10 Good

John

Liked: Staff & service
Good for the price.
The location was great. Outdated room. Room cleanliness could have been better. Free parking was a plus.
Stayed 3 nights in Jul 2023
Response from Brian on 1 Aug 2023
Thank you for your review! I'm glad you enjoyed your stay!

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Brian on 22 Jul 2023
Thank you for your review! I am glad you enjoyed your stay in the unit!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2023
Response from Brian on 22 Jul 2023
Thank you for your review! I am glad you enjoyed your stay in the unit!

8/10 Good

Khoi duc

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Jun 2023
Response from Brian on 30 Jun 2023
Thank you for your review! I'm glad you enjoyed your trip!

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
The establishment was very clean and comfortable and our view was great!
Stayed 9 nights in Jun 2023
Response from Brian on 26 Jun 2023
Thank you for your review! I'm glad you enjoyed your stay. You were a wonderful guest!

6/10 Okay

Behrad, Laguna hills

Stayed 1 night in Jun 2023
Response from Brian on 15 Jul 2023
Thank you for your review, I'm sorry we did not exceed expectations. If you would like to message we would love the chance to talk!

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was the check-in process. I had to call/text as the passcode did not work and then was given a new passcode same with parking lot. Atleast the owner was responsive enough and was sorted with in 1hr.
Stayed 4 nights in Jun 2023
Response from Brian on 21 Jun 2023
Thank you for your review! I will look into improving check-in procedure, overall, glad you enjoyed your stay!

10/10 Excellent

Jennifer

Stayed 3 nights in Jun 2023
Response from Brian on 21 Jun 2023
Thank you for your review! You were an amazing guest!

10/10 Excellent

Rachael Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Brian on 6 Jun 2023
Thank you for your review! It was a pleasure to host you.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and easy parking. Great place for Waikiki with a car. The unit was in very good condition and the owner was very attentive.
Stayed 4 nights in May 2023
Response from Brian on 1 Jun 2023
Thank you for your review, I'm glad you enjoyed the unit and its location!

8/10 Good

Elene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Brian on 25 May 2023
Thank you for your review, you were a wonderful guest!

10/10 Excellent

Elena

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very centrally located for dining, shopping, and walkability to other parts of the city. The written city tips in the unit, a plus to help decide what to do. Harold, the condo manager, was very gracious and helped with his suggestions.
Stayed 2 nights in May 2023
Response from Brian on 25 May 2023
Thank you for your review, you were a pleasure to host! I'm glad you enjoyed the unit and all it had to offer.

10/10 Excellent

SIYEON

Stayed 3 nights in May 2023
Response from Brian on 25 May 2023
Thank you for your review, you were an excellent guest!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Tom on 5 May 2023
Aloha and thank you for staying with us!We are so happy you had a fantastic time and enjoyed our unit. We hope you can come back again soon.Mahalo,Tom

10/10 Excellent

Melissa

Stayed 3 nights in Mar 2023
Response from Tom on 20 Mar 2023
Aloha Melissa! Thank so much for the review, we are so happy you had a wonderful time staying with us and hoping you are having a fantastic time on your cruise as well. MAHALO!! Tom at Waikiki Place...the place to be in Waikiki!!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
It was so nice well kept an really spaceicous
Stayed 1 night in Mar 2023
Response from Tom on 16 Mar 2023
Yey! It was so nice meeting you Ryan and we are so happy you had a wonderful stay with us. I hope you can come back again soon. Mahalo!!Tom at Waikiki Place...the place to be in Waikiki!!

10/10 Excellent

sean

Travelled with partner
Liked: Staff & service
Walking distance to restaurants and entertainment district.
Response from Tom on 16 Mar 2023
Than you Sean. We are so happy you were able to enjoy everything we have to offer including our full kitchen, private lanai and free parking. Big Mahalo and wishing you continued fun and safe travels. Tom at Waikiki Place...the place to be in Waikiki!!

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2023
Response from Tom on 16 Mar 2023
Aloha John and thank you for staying with us. I am happy you had a wonderful stay and hope you can come back again soon. Wishing you continued fun and safe travels. Mahalo! Tom at Waikiki PIace...the place to be in Waikiki!!

10/10 Excellent

Edie, Dublin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and nicely located.
Response from Tom on 6 Jan 2023
Thanks so much Edie! So glad you enjoyed staying with us and wishing you continued fun and safe travels. Mahalo, Tom at Waikiki Place...the place to be in Waikiki!!