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Reviews of Microtel Inn & Suites by Wyndham Hot Springs

2 out of 5
Microtel Inn & Suites by Wyndham Hot Springs
410 Higdon Ferry Road, Hot Springs, AR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 625 out of 848 reviews" "
Rating 8 - Good. 158 out of 848 reviews" "
Rating 6 - Okay. 36 out of 848 reviews" "
Rating 4 - Poor. 14 out of 848 reviews" "
Rating 2 - Terrible. 15 out of 848 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that this property was so close to the national park. The breakfast was great in the mornings and the rooms were clean. The staff was super friendly and check in and out was easy.
Stayed 4 nights in Apr 2024

8/10 Good

judy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat
Stayed 1 night in May 2024

10/10 Excellent

connie

Travelled with partner
Liked: Amenities
It was a good stay. It’s within walking distance to Oaklawn and a very short drive to the historic district. The staff were very friendly and helpful. All in all not a bad experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Carman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a quick nights sleep along the route we was traveling
Stayed 1 night in Mar 2024

10/10 Excellent

Annalee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Michelle

Travelled with partner
Liked: Property conditions & facilities
The location to Oaklawn was amazing less than 1 block walk.. disappointed in area surrounding the hotel and Oaklawn. The bed was comfortable but the rest of room was cramped, no place to hang clothes except small hook.. The walls are paper thin, we could hear everything in our room including water running through the walls.. If all your doing is sleeping this is a good choice
Stayed 2 nights in Apr 2024

10/10 Excellent

Lynn, Rochester

Stayed 2 nights in Apr 2024

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Simple check in/out process. Friendly staff. Easy parking.
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean. Staff was friendly. Breakfast was delicious!!
Stayed 1 night in Apr 2024

10/10 Excellent

Beena

Stayed 1 night in Apr 2024

2/10 Terrible

Hajer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
A lot of crack noises from walls constantly especially at night. Sheets smelled horrific. & floors of hotel room were sticky breakfast was okay had a lot of options
Stayed 1 night in Apr 2024

8/10 Good

terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neutral
Stayed 1 night in Apr 2024

6/10 Okay

Taquila

Travelled with partner
Liked: Cleanliness
The property is built with very little insulation. I could hear people above me walking very loudly every morning and throughout the night. Views were terrible. Did not have a good night sleep the whole time. The breakfast was instant powdered eggs and bad meat
Stayed 3 nights in Mar 2024

10/10 Excellent

Terry

Stayed 2 nights in Mar 2024

8/10 Good

Amy

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice hotel for a quick trip for business to hot springs. Nice breakfast with waffles and eggs. Room was clean and property was well lit
Stayed 1 night in Mar 2024

4/10 Poor

Joe, Frisco

Travelled with family and small children
Disliked: Amenities
The smallest room i ever been in.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and ready to stay
Stayed 1 night in Mar 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bedbugs, yay! The beds were clean and comfortable. The breakfast offered was good and hot. It was impossible to speak with a human prior to arriving. The shower was slow to drain.
Stayed 3 nights in Mar 2024

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Confortable beds excellent staff. No closets or iron or drawers was a bit different.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ninfa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing.
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
Dear Ninfa,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

ANNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent choice. Clean and quiet with an excellent breakfast buffet.
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
Dear Anna,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

Kalisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay. Friendly staff, great breakfast. Will definitely stay again! One of the best hotels I've been to and very clean.
Stayed 2 nights in Mar 2024
Response from GM on 18 Mar 2024
Dear Kalisha,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

Rafi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and property.
Stayed 2 nights in Mar 2024
Response from GM on 18 Mar 2024
Dear Rafi,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

Freida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and comfortable. Highly recommend!
Stayed 1 night in Feb 2024
Response from GM on 18 Mar 2024
Dear Freida,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

6/10 Okay

Holly

Stayed 2 nights in Feb 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 18 Mar 2024
Dear Frank,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 18 Mar 2024
Dear Amanda,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

holly

Travelled with family
Liked: Staff & service, property conditions & facilities
Super close to the horse races and casino! Stuff was great, room clean.
Stayed 1 night in Feb 2024
Response from GM on 18 Mar 2024
Dear Holly,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities
Seth at the front desk was stellar!
Stayed 1 night in Feb 2024
Response from GM on 18 Mar 2024
Dear Karol,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not sure about next year.
The floor is insanely too thin. The people above us were just walking and it sounded like they were bouncing a ball until they went to sleep! Needless to say - we didn’t go to bed until they did but not for the lack of trying! Weekend breakfast was supposed to be from 7-9. Saturday, it wasn’t put out until 7:10. Most of our group missed that as we had to be outside at 7:20 (6 min drive to convention center). Sunday, was out right at 7. It is super convenient to Oaklawn (within walking distance). The shuttle could have been nice but we never needed it.
Stayed 2 nights in Feb 2024
Response from GM on 18 Mar 2024
Dear Julie,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

Jordan

Stayed 1 night in Feb 2024
Response from GM on 18 Mar 2024
Dear Jordan,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

Tracy, Howard

Travelled with family
Liked: Amenities
Clean and friendly staff!
Stayed 1 night in Jan 2024
Response from GM on 18 Mar 2024
Dear Tracy,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from GM on 18 Mar 2024
Dear Mary,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

8/10 Good

Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place and transportation
Stayed 2 nights in Jan 2024
Response from GM on 18 Mar 2024
Dear Cary,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horse Race Weekend
This place never disappoints! They are always so friendly and welcoming. The rooms are spotless and breakfast is great!
Stayed 2 nights in Jan 2024
Response from GM on 18 Mar 2024
Dear Amy,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

6/10 Okay

James

Stayed 1 night in Jan 2024

10/10 Excellent

Sara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 18 Mar 2024
Dear Sara,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 18 Mar 2024
Dear Trevor,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

4/10 Poor

Barbara

Liked: Cleanliness
Disliked: Room comfort
Room was too small. Vanity in bathroom too small. Electric plugs too hard to get to.
Stayed 2 nights in Jan 2024
Response from GM on 22 Jan 2024
Dear Barbara,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

8/10 Good

catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Jan 2024
Response from GM on 22 Jan 2024
Dear Catherine,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2024
Response from GM on 22 Jan 2024
Dear Terry,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute atmosphere. Comfortable bed, nice shower. Will definitely be my place to stay
Stayed 1 night in Jan 2024
Response from GM on 22 Jan 2024
Dear Mary,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

8/10 Good

Courtney

Stayed 1 night in Jan 2024
Response from GM on 22 Jan 2024
Dear Courtney,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

Danielle, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay is very pleasant, clean and quiet . Would highly recommend
Stayed 2 nights in Jan 2024
Response from GM on 22 Jan 2024
Dear Danielle,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

DANNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the shuttle to Oaklawn. We attended a concert there and very much appreciated the shuttle to and from the concert. The staff was friendly and courteous. The breakfast was very good with great choices. Will be using them again.
Stayed 1 night in Dec 2023
Response from GM on 22 Jan 2024
Dear Danny,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay would definitely stay again
Wonderful stay. Nice hot breakfast. Clean and amazing staff that was very accommodating
Stayed 1 night in Jan 2024
Response from GM on 22 Jan 2024
Dear Joshua,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

8/10 Good

Hai L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and clean
Simple and clean.
Stayed 1 night in Jan 2024
Response from GM on 22 Jan 2024
Dear Hai,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

Mary Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had the friendliest, professional staff. The rooms were very clean and comfortable. I would recommend Mictrotel Inn and Suites Hot Springs and will stay again next time I am in town.
Stayed 3 nights in Dec 2023
Response from GM on 22 Jan 2024
Dear Mary Beth,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely love this chain of hotels, very clean!
Stayed 2 nights in Dec 2023
Response from GM on 22 Jan 2024
Dear Marissa,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hot Springs. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ed AbelGeneral ManagerMicrotel Hot Springs