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Reviews of Comfort Suites Baytown I - 10

2.5 out of 5
Comfort Suites Baytown I - 10
7209 Garth Road, Baytown, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 241 out of 398 reviews" "
Rating 8 - Good. 92 out of 398 reviews" "
Rating 6 - Okay. 39 out of 398 reviews" "
Rating 4 - Poor. 12 out of 398 reviews" "
Rating 2 - Terrible. 14 out of 398 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Calvin

Love the stay. Will be back.
Stayed 1 night in May 2024
Response from Chris Patel on 20 May 2024
Dear Calvin,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us..Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

6/10 Okay

Timmy

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2024
Response from Chris Patel on 16 May 2024
Dear Timmy, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Chris PatelGeneral ManagerComfort Suites Baytown I - 10

8/10 Good

Denny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was very nice
Stayed 1 night in Apr 2024
Response from Chris Patel on 14 May 2024
Dear Denny,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you had a positive experience with our service. Delivering excellent customer service is our top priority, and we're thrilled to know that we met your expectations.Your kind words truly motivate us to continue striving for excellence. If you ever need anything in the future or have any further feedback to share, please don't hesitate to reach out to us. We're here to assist you in any way we can.Thank you again for choosing Comfort Suites Baytown I-10. We appreciate your support!Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easily accessible from main highway. It was clean well appointed and staff was friendly and efficient.
Stayed 1 night in Apr 2024
Response from Chris Patel on 30 Apr 2024
Dear Belinda,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you had a positive experience with our service. Delivering excellent customer service is our top priority, and we're thrilled to know that we met your expectations.Your kind words truly motivate us to continue striving for excellence. If you ever need anything in the future or have any further feedback to share, please don't hesitate to reach out to us. We're here to assist you in any way we can.Thank you again for choosing Comfort Suites Baytown I-10. We appreciate your support!We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice and very helpful. AC was a bit noisy but for one night we just dealt with it. Breakfast was the usual selection but good. I would recommend coffee being made onsite in the breakfast area, it came from a machine and was terrible. Otherwise clean and comfortable stay.
Stayed 1 night in Mar 2024
Response from Chris Patel on 25 Mar 2024
Dear Pam,Thank you for taking the time to share your experience with us. We're delighted to hear that our front desk staff left a positive impression on you with their helpfulness and friendliness. Your feedback regarding the noise from the AC unit is duly noted, and we apologize for any inconvenience it may have caused. We'll certainly look into addressing this issue to ensure a more peaceful stay for our guests in the future.Regarding the breakfast, we appreciate your feedback on the selection and quality. We understand the importance of a good cup of coffee to start the day right, and we apologize that our current machine didn't meet your expectations. We'll explore options to improve this aspect of our breakfast service, including the possibility of onsite coffee preparation.It's great to hear that overall you found your stay clean and comfortable. We value your recommendation and hope to welcome you back for an even better experience in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you again for choosing to stay with us.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

8/10 Good

Raymond

Stayed 1 night in Mar 2024
Response from Chris on 16 Apr 2024
Dear Raymond,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand..Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

8/10 Good

James, Orlando

Stayed 4 nights in Mar 2024
Response from Chris on 10 Apr 2024
Dear James,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Mar 2024
Response from Chris Patel on 6 Mar 2024
Dear Kim,Thank you for your kind words! We're thrilled to hear that you had a positive experience during your stay with us. It's wonderful to know that you would consider staying with us again.Our team works hard to create a welcoming and comfortable environment for our guests, and your feedback reinforces the efforts we put into providing a memorable stay.We look forward to the opportunity of hosting you again in the future. Safe travels, and we can't wait to welcome you back!Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 3 nights in Feb 2024
Response from Chris Patel on 4 Mar 2024
Dear Javier,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

10/10 Excellent

michael

Stayed 1 night in Feb 2024
Response from Chris on 25 Mar 2024
Dear Michael,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

8/10 Good

Eloisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Chris Patel on 26 Jan 2024
Dear Elcio,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, amenities
The room smelled of urine (pet friendly) so badly that we did not sleep there. The refrigerator did not cool adequately. The shower head leaked and did not produce a good stream of water.
Stayed 2 nights in Jan 2024
Response from Chris Patel on 17 Jan 2024
Dear William,We sincerely apologize for the unpleasant experience you had during your stay with us. We are truly sorry to hear about the issues you encountered, during your stay.Your feedback is valuable to us, and we regret that we were not made aware of these concerns during your stay. We strive to provide a comfortable and enjoyable environment for all our guests, and it is disheartening to learn that we fell short in meeting your expectations.Please know that your comments have been shared with our management team to address and rectify the issues you highlighted. We take guest feedback seriously, and we are committed to making improvements to ensure a better experience for future guests.Once again, we apologize for any inconvenience you may have faced, and we appreciate you bringing these matters to our attention. If there's anything more you would like to share or discuss, please feel free to reach out to our team directly.Thank you for your understanding.Sincerely,Chris Patel General Manager Comfort Suites Baytown

10/10 Excellent

Shawn Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than I expected. I was very happy with this hotel and every time I visit home, I’ll be using this.
Stayed 4 nights in Dec 2023
Response from Chris Patel on 17 Jan 2024
Dear Shawn,Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that your stay exceeded your expectations, and we appreciate your kind words.It's wonderful to know that you were very happy with our hotel, and we look forward to welcoming you back every time you visit home. Providing excellent service and creating memorable stays for our guests is our top priority, and your feedback motivates us to continue delivering exceptional hospitality.If there's anything specific you enjoyed about your stay or if you have any suggestions for improvement, we'd love to hear more. Your feedback helps us enhance our services and ensures that future visits are just as enjoyable.Once again, thank you for choosing our hotel, and we can't wait to have you as our guest again on your next trip home.Warm regards,Chris Patel General Manager Comfort Suites Baytown I-10

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Chris Patel on 8 Jan 2024
Dear Jennifer,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us....Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

10/10 Excellent

Robert

Stayed 1 night in Dec 2023
Response from Chris Patel on 29 Dec 2023
Dear Robert,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. I had to give $60 deposit was refunded to me at check out. Was not aware they would ask for a deposit.Please add that to you website.
Stayed 1 night in Dec 2023
Response from Chris Patel on 20 Dec 2023
Dear Laura, Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our place nice and that your deposit was promptly refunded upon check-out.We appreciate your suggestion regarding the mention of the deposit on the website. While we understand the importance of transparency, we would like to clarify that the deposit requirement is a standard practice, especially when reservations are made through third-party platforms. These deposits serve as a security measure and are refunded per our policies.Your feedback is invaluable to us, and we hope to have the pleasure of hosting you again in the future. If you have any further questions or concerns, please do not hesitate to reach out to us directly.Thank you for choosing Comfort Suites Baytown I-10 for your stay, and we look forward to welcoming you back. Sincerely, Chris PatelGeneral ManagerComfort Suites Baytown I - 10

10/10 Excellent

Rosita, houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it appeared the property was older it seemed well maintained. The room was large and very clean
Stayed 1 night in Dec 2023
Response from Chris Patel on 18 Dec 2023
Dear Rosita,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Chris Patel on 18 Dec 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

8/10 Good

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and pleasant the only issue I had was the elevator doesn’t work well it opened halfway so the desk clerk came and opened it up so I could get out but other than that i will definitely go back
Stayed 1 night in Nov 2023
Response from Chris Patel on 29 Nov 2023
Dear Racquel, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon. Sincerely, Chris PatelGeneral ManagerComfort Suites Baytown I - 10

8/10 Good

Ernesto

Business traveller
Liked: Cleanliness, staff & service, room comfort
It might need a little renewed in Doors, specially the bathroom one 🤔
Stayed 2 nights in Oct 2023
Response from Chris Patel on 21 Oct 2023
Dear Ernesto,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

10/10 Excellent

Iris, Latta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Oct 2023
Response from Chris Patel on 12 Oct 2023
Dear Iris,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

2/10 Terrible

Christina

Stayed 1 night in Oct 2023
Response from Chris Patel on 5 Oct 2023
Dear Christina,Thank you for sharing your feedback regarding your recent reservation with us, even though it didn't go as expected. We value all guest feedback as it helps us improve our services and address any concerns.We understand that you may have had concerns about our deposit policy, and we sincerely apologize for any inconvenience it may have caused. Please allow us to clarify that in your case, we made an exception and canceled your reservation without any charges as a goodwill gesture.Our deposit policy is in place to ensure the protection of both our guests and the hotel, helping us maintain the high standards of our accommodation. Our ultimate goal is to provide a positive and comfortable experience for our guests, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we make based on your feedback.Once again, thank you for taking the time to share your thoughts, and we look forward to the possibility of serving you better in the future.Warm regards,Chris PatelGeneral ManagerComfort Suites Baytown I-10

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Stayed 1 night in Sep 2023
Response from Chris Patel on 4 Oct 2023
Dear Deborah,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

8/10 Good

Jerry

Stayed 2 nights in Sep 2023
Response from Chris Patel on 21 Sept 2023
Dear Jerry,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another satisfied customer!!
It was once a great stay!! When I’m Baytown I always stay at Comfort Suites. I will be back again a couple of times next month.
Stayed 1 night in Sep 2023
Response from Chris Patel on 18 Sept 2023
Dear Julie,Wow! Thank you so much for writing us a PERFECT SCORE REVIEW! Glad to know you enjoyed your stay with us.Your recommendation is highly appreciated. Thanks again for choosing to stay with us!Kind Regards,Chris Patel

2/10 Terrible

josh

Stayed 5 nights in Sep 2023
Response from Chris Patel on 18 Sept 2023
Dear Josh,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

6/10 Okay

Joshua

Stayed 1 night in Sep 2023
Response from Chris Patel on 12 Oct 2023
Dear Joshua,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

10/10 Excellent

Elizabeth

Travelled with family
Liked: Amenities
Was great
Stayed 2 nights in Aug 2023
Response from Chris on 29 Aug 2023
Dear Elizabeth,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

10/10 Excellent

Leland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Chris Patel on 29 Aug 2023
Dear Leland,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

10/10 Excellent

Richard

Stayed 2 nights in Jul 2023
Response from Chris Patel on 15 Aug 2023
Dear Richard,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I - 10

4/10 Poor

Wendy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unruly children running around at all hours of the night. Also cigarette smoking in the room across from mine, which stunk up the whole floor and into my room. The staff didn’t seem to care. I have stayed here before and it was great. Not this time! I will be staying somewhere else next time.
Stayed 3 nights in Jul 2023
Response from Chris Patel on 10 Jul 2023
Dear Wendy,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I-10

10/10 Excellent

Maria vicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great week
It was great friendly staff and clean .My room was great
Stayed 3 nights in Jun 2023
Response from Chris Patel on 4 Jul 2023
Dear Maria,Thank you so much for your lovely review! We sincerely appreciate your feedback. We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere. Thanks for noting our clean hotel. we pride ourselves on cleanliness. We are happy you enjoyed our convenient location. Thank you so much for recommending us to other travelers. It means a lot! It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Comfort Suites Baytown-10, soon.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I-10

10/10 Excellent

Mary

Stayed 2 nights in Jun 2023
Response from Chris Patel on 19 Jul 2023
Dear Mary, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon. Sincerely, Chris PatelGeneral ManagerComfort Suites Baytown I - 10

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn for the win..
Whenever I’m in Baytown visiting family I stay at Comfort Inn because I know there rooms are very clean and the staff is very friendly.
Stayed 1 night in Jun 2023
Response from Julie on 24 Jun 2023
Dear Julie,Thank you so much for your lovely review! We sincerely appreciate your feedback. We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere. Thanks for noting our clean hotel. we pride ourselves on cleanliness. We are happy you enjoyed our convenient location. Thank you so much for recommending us to other travelers. It means a lot! It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Comfort Suites Baytown-10, soon.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I-10

10/10 Excellent

Wendy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 5 nights in Jun 2023
Response from Chris Patel on 13 Jun 2023
Dear Wendy,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I-10

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was handled well by the staff member and she was able to get me my room fairly quickly. Room was spacious and clean and I heard nothing the entire night. WAs definitely a good stay.
Stayed 1 night in Jun 2023
Response from Chris Patel on 12 Jun 2023
Dear Taylor,Thank you so much for your lovely review! We sincerely appreciate your feedback. We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere. Thanks for noting our clean hotel. we pride ourselves on cleanliness. We are happy you enjoyed our convenient location. Thank you so much for recommending us to other travelers. It means a lot! It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Comfort Suites Baytown-10, soon.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I-10

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Jun 2023
Response from Chris Patel on 12 Jun 2023
Dear Donna,Thank you so much for your lovely review! We sincerely appreciate your feedback. We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere. We are happy you enjoyed our convenient location. Thank you so much for recommending us to other travelers. It means a lot! It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Comfort Suites Baytown-10, soon.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I-10

10/10 Excellent

Tara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my third time here and I love it more and more every time 😊
Stayed 3 nights in Jun 2023
Response from Chris Patel on 6 Jun 2023
Dear Tara,Thank you so much for your lovely review! We sincerely appreciate your feedback. We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere. We are happy you enjoyed our convenient location. Thank you so much for recommending us to other travelers. It means a lot! It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Comfort Suites Baytown-10, soon.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I-10

6/10 Okay

Lori

Liked: Staff & service
Response from Chris Patel on 6 Jun 2023
Dear Lori,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I-10

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Jacuzzi is amazing
My second time staying at this property and I will be returning
Stayed 3 nights in May 2023
Response from Chris Patel on 10 May 2023
Dear Tara,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I-10

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Chris Patel on 2 May 2023
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I-10

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up
It was an awesome stay. Very nice hotel. Great customer service.
Stayed 1 night in Apr 2023
Response from Chris Patel on 24 Apr 2023
Dear Anita, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brandWe hope to see you again soon. Sincerely, Chris PatelGeneral ManagerComfort Suites Baytown I-10

10/10 Excellent

Minita

Travelled with family
Liked: Staff & service, property conditions & facilities
Good location, friendly staff, updated living and fee wifi
Stayed 1 night in Apr 2023
Response from Chris Patel on 15 Apr 2023
Dear Minita,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I-10

10/10 Excellent

JEFFREY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. We'll be back.
Stayed 4 nights in Mar 2023
Response from Chris Patel on 22 Mar 2023
Dear Jeffrey,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I-10

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Chris Patel on 9 Mar 2023
Dear Isabel,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I-10

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family & I stayed a week and it was great
Stayed 3 nights in Feb 2023
Response from Chris Patel on 9 Mar 2023
Dear Christopher,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,We hope to see you again soon.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I-10

6/10 Okay

rumen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We like the hotel, every year we stay there for business. This last time there was a dog in the next room, who was barking very loudly. This was not a compliment to the hotel at all. Everything else was good.
Stayed 2 nights in Mar 2023
Response from Chris Patel on 7 Mar 2023
Dear Rumen,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Baytown I - 10.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Chris PatelGeneral ManagerComfort Suites Baytown I-10

10/10 Excellent

Jazsmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Chris on 6 Mar 2023
Dear Jasmine, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,We hope to see you again soon.Sincerely, Chris PatelGeneral ManagerComfort Suites Baytown I-10

8/10 Good

Rosalinda

Travelled with pets
Liked: Cleanliness, property conditions & facilities
Bed was really comfortable and room was pretty quiet considering it is close to the expressway. Upon checking in clerk was a little snippy upon learning i had a pet with me even though they allow pets on property other than that...it was a good stay with a good hot breakfast available.
Stayed 2 nights in Feb 2023
Response from chris on 6 Mar 2023
Dear Rosalinda, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,We hope to see you again soon.Sincerely, Chris PatelGeneral ManagerComfort Suites Baytown I-10

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome jacuzzi room and breakfast!
Loved the room the jacuzzi tub in the room was great! Will stay again!
Stayed 3 nights in Feb 2023
Response from Chris Patel on 4 Mar 2023
Dear Justin, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,We hope to see you again soon.Sincerely, Chris PatelGeneral ManagerComfort Suites Baytown I-10