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Four Points by Sheraton Houston West

3.5 star property
A peaceful retreat in Houston's suburbs where travelers can relax with excellent dining options and a welcoming atmosphere

Choose dates to view prices

Four Points by Sheraton Houston West offers suburban comfort with on-site shopping, American dishes at Clay Urban Kitchen, and a refreshing outdoor pool. Enjoy high-speed WiFi and a 24-hour gym. Guests appreciate the well-maintained facilities.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €96
includes taxes & fees
23 Jul - 24 Jul

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, desk, chair, TV, and a window.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a window with a view.

Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A kitchen with a microwave, oven, and coffee maker on a wooden shelf.

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Hearing Accessible)

A modern hotel room with a large bed, a desk, a chair, and a window with a view.

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Hearing Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a window.

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A modern hotel room with a large bed, a desk, a chair, and a window with a view.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A modern hotel room with a large bed, a desk, a chair, and a window with a view.

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

A modern hotel room with a large bed, a desk, a chair, and a window with a view.

Deluxe Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A modern hotel room with a large bed, a desk, a chair, and a window with a view.

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A modern hotel room with a large bed, a desk, a chair, and a window with a view.

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Spring Shadows, a neighbourhood in Houston, Four Points by Sheraton Houston West is in the suburbs. Travellers eager for a bit of culture can stop by Arena Theater, while those who have shopping on the agenda may want to visit CityCentre and Memorial City Mall. Looking to enjoy an event or a match? See what's going on at Baseball USA The Yard or Berry Center. Spend some time exploring the area's activities, including winery tours. Visit our Houston travel guide
Map
11191 Clay Rd, Houston, TX, 77041

What's nearby

  • A plate of sushi with a red dipping sauce and thinly sliced fish.
    CityCentre
    5 min drive - 7.1 km
  • A classic red car with its hood open, parked in a lot.
    Memorial City Mall
    6 min drive - 9.3 km
  • A tree-lined street with parked cars and buildings on either side.
    Westheimer Road
    9 min drive - 13.8 km
  • Baseball USA The Yard
    4 min drive - 3.0 km
  • Pine Crest Golf Club
    5 min drive - 2.3 km

Getting around

  • M. D. Anderson Station
    22 min drive
  • George Bush Intercontinental Airport (IAH)
    33 min drive

Restaurants

  • Tacos La Bala
    3 min drive
  • Tom N Toms
    2 min drive
  • Chick-fil-A
    3 min drive
  • McDonald's
    4 min walk
  • Starbucks
    7 min walk

About this property

Four Points by Sheraton Houston West

  • Hotel remodelled in 2022 and located near Baseball USA The Yard
  • Located close to CityCentre and Memorial City Mall, Four Points by Sheraton Houston West provides shopping on-site, dry cleaning/laundry services and a bar. The on-site American cuisine restaurant, Clay Urban Kitchen, offers breakfast, lunch, dinner, light fare and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
  • Other perks at this hotel include:
    • A seasonal outdoor pool
    • Free self-parking
    • Full breakfast (surcharge), a free local area shuttle and express check-out
    • Coffee/tea in reception, a TV in reception and coworking spaces
    • Guest reviews say good things about the overall condition
  • Room features
  • All 158 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • Other amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses and down duvets
    • Bathrooms with shower/bath combinations and free toiletries
    • 49-inch LCD TVs with Netflix, Hulu and streaming services
    • LED light bulbs, mini fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Clay Urban Kitchen
  • Lobby Lounge

Things to do

  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,350 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Locally sourced food prioritised
  • Renovated entire property - July 2022
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 60.00, per accommodation, per week, plus a one-off cleaning fee of USD 30 and a deposit of USD 50 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
An off-lead area is available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Pet deposit: USD 50 per day
  • Pet fee: USD 60.00 per accommodation, per week plus a one-off USD 30 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from 01 April to 17 November
Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Four Points by Sheraton Houston West have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7 AM to 10 PM.

How much does it cost to stay at Four Points by Sheraton Houston West?

As of 17 Jul 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Houston West on 23 Jul 2026 start from €96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Houston West pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a deposit of USD 50 per day and a fee of USD 60.00 per accommodation, per week. A cleaning fee of USD 30 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Four Points by Sheraton Houston West?

Self-parking is free at this property.

What time is check-in at Four Points by Sheraton Houston West?

Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Houston West?

Checkout is at noon. Late checkout is available for USD 75 (subject to availability).

Where is Four Points by Sheraton Houston West located?

Located in Spring Shadows, this hotel is 1.5 mi (2.4 km) from Baseball USA The Yard, and within 6 mi (10 km) of CityCentre and Memorial City Mall. Westheimer Road and Sam Houston Race Park are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Houston West Reviews

8.2

Very good

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 331 out of 634 reviews
Rating 8 - Good. 154 out of 634 reviews
Rating 6 - Okay. 60 out of 634 reviews
Rating 4 - Poor. 41 out of 634 reviews
Rating 2 - Terrible. 48 out of 634 reviews

Reviews

Verified

10/10 Excellent

Uba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and nice. The hotel was in great condition.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was so helpful and friendly
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and nice staff.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Iya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenities, staff is very friendly. Quite
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly and courteous!!!
Stayed 1 night in May 2025
Verified

10/10 Excellent

LUCERO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Irwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful, great stay, nice and quiet.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Shayna

Liked: Cleanliness, property conditions & facilities
I have no complaints, it was such a nice hotel. Quiet, clean, helpful and friendly staff.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Kyle

Liked: Staff & service, amenities
The bedding and sheets seemed as if they’ve been there for a while, it was worn out in the shape of a body (the sheets) and just seemed stale and worn. Staff was very friendly and accommodating. I asked for fresh sheets and was given some on request, but I had to pick them up from the desk and put them on myself, which isn’t a huge deal but I had just worked 12 hours straight and that was the last thing I wanted to do when I got back to the hotel. The receptionist said the staff had left for the day, which is understandable. But other than that the staff was great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yosef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, easy check in/out, very smooth and comfortable stay overall.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Loan Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice.
Stayed 7 nights in Dec 2024
Verified

8/10 Good

Precious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in process was easy!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing room and room service
Stayed 1 night in Dec 2024
Verified

8/10 Good

Jarvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a nice and quiet location.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice all around. The place, the cleanliness, the staff… everything was great!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Chassity

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for the Houston Rodeo. The staff was very friendly and accommodating. The room was lovely with Western decor. I enjoyed my stay!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sargent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the hotel very clean. However, you will need a vehicle for food
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Patricia

Liked: Staff & service, amenities, property conditions & facilities
Property was clean and comfortable.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Eneal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable friendly staffing all around
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and close to the highway and beltway. Local restaurants a few minutes away.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Troyia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go-to hotel for Houston!

I've stayed at this hotel many times and this time was great! Staff is always friendly and helpful. My room was clean and I didn't have any issues.
Stayed 5 nights in May 2025