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Grand Tuscany Hotel

4.0 star property
Family-friendly hotel with fitness centre and lazy river

Choose dates to view prices

Located near CityCentre, DoubleTree by Hilton Houston Brookhollow offers a rejuvenated haven. Enjoy a delicious breakfast at Brasserie, unwind on the garden-filled terrace, or browse through designer stores on site. With free in-room WiFi and an electric car charging station nearby pool and helpful staff have made lasting impressions on previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Standard Single Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
Down duvet
  • Sleeps 2
  • 1 King Bed

Junior Single Room, Pool View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
Down duvet
  • Sleeps 2
  • 1 King Bed

Junior Double Room, Pool View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2019
Blackout curtains
Pillow-top bed
Down duvet
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
12801 Northwest Fwy, Houston, TX, 77040

What's nearby

  • CityCentre - 13 min drive - 21.9 km
  • Downtown Aquarium - 15 min drive - 23.0 km
  • Daikin Park - 16 min drive - 24.1 km
  • Toyota Center - 17 min drive - 24.9 km
  • NRG Stadium - 22 min drive - 31.5 km

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬17 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪JCI- James Coney Island - ‬17 min walk
  • ‪Logan's Roadhouse - ‬2 min drive
  • ‪Pappas Bar-B-Q - ‬4 min walk

About this property

Grand Tuscany Hotel

Upscale family-friendly hotel renovated in 2019 and located near CityCentre
You can look forward to a terrace, a coffee shop/cafe and a garden at Grand Tuscany Hotel. The on-site restaurant, Brasserie, offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
Additional perks include:
  • A seasonal outdoor pool along with a lazy river, cabanas and sunloungers
  • Full breakfast (surcharge), valet parking (surcharge) and a lift
  • A 24-hour front desk, local meal delivery service and a porter/bellboy
  • Multilingual staff, a vegetable garden and 8 meeting rooms
  • Guest reviews speak highly of the overall value, pool and helpful staff
Room features
All 280 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 36-inch flat-screen TVs with cable channels
  • Mini fridges, highchairs and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Barista
  • Brasserie
  • Venetian Grill and Bar

Things to do

  • Gym
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • Lazy river
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (19,000 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (183 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - October 2019
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 23 May 2024 to 28 February 2025 (dates subject to change).
The following facilities or services will be unavailable from March 26 2024 to June 30 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults and USD 10 to 25 for children
  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from 31 March to 31 October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Houston
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Hotel Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow

Frequently asked questions

Does Grand Tuscany Hotel have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool will be unavailable from March 26 2024 until June 30 2024 (dates subject to change).

Is Grand Tuscany Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Tuscany Hotel?

Self-parking is available for USD 10.00 per day. Valet parking is available for USD 20.00 per day. Limited spots are available.

What time is check-in at Grand Tuscany Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 50.00 (subject to availability).

What time is check-out at Grand Tuscany Hotel?

Checkout is at 11:00 AM. Late checkout is available for USD 50.00 (subject to availability).

Where is Grand Tuscany Hotel located?

Located near the airport, this family-friendly hotel is within 12 mi (20 km) of Sam Houston Race Park, CityCentre and Downtown Aquarium. Bayou Music Center and Daikin Park are also within 16 mi (25 km).

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Reviews

Grand Tuscany Hotel Reviews

7.4

Good

7.8

Cleanliness

7.2

Amenities

7.8

Staff & service

7.6

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 526 out of 1164 reviews
Rating 8 - Good. 197 out of 1164 reviews
Rating 6 - Okay. 150 out of 1164 reviews
Rating 4 - Poor. 104 out of 1164 reviews
Rating 2 - Terrible. 187 out of 1164 reviews

Reviews

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities
Thank you for the great experience!
Stayed 2 nights in Apr 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfortable rooms.
Stayed 1 night in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 2 nights in Feb 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely visit again!
Stayed 1 night in Feb 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the scenery and the art displayed in the hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Pierina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in May 2024

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

nedra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and quiet the staff was friendly check in was extremely easy and fast , would definitely stay here again thanks to the entire staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Love it here every time I go
Stayed 2 nights in Feb 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was definitely value for money! Excellent facilities, great in house restaurant and bar, friendly and helpful staff. A really great stay!
Stayed 3 nights in Feb 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how convenient it was to all the places we needed to be.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean food in restaurant very good
Stayed 3 nights in Mar 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was super easy and the lady at the desk was awesome.
Stayed 1 night in Feb 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great price, very satisfied
Stayed 1 night in Feb 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé love this place! We’ve stayed so many times and will always chose this place over any other place!
Stayed 1 night in May 2024

8/10 Good

T

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and the staff was very friendly and helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely wonderful. The rooms were clean and comfortable as well. The food in the restaurant was delicious. I highly recommend this hotel!
Stayed 4 nights in May 2024

10/10 Excellent

Kelvin

Liked: Staff & service, amenities, property conditions & facilities
Great employees with great knowledge and understanding of the whole hotel!
Stayed 4 nights in Mar 2024

10/10 Excellent

Geshae

Liked: Cleanliness, amenities, property conditions & facilities
I really liked my stay here Really nice minus paying for regular parking.
Stayed 2 nights in Feb 2024

10/10 Excellent

LaShanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Very friendly staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Shakeydra

Liked: Cleanliness, staff & service, property conditions & facilities
such a beautiful hotel. we will definitely be back!
Stayed 1 night in Feb 2024

10/10 Excellent

Karey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly upon arrival and the entire stay. I could not complain about one thing. This hotel is beautiful quiet and clean.
Stayed 3 nights in Feb 2024

10/10 Excellent

Dishawnda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean and welcoming
Stayed 1 night in Mar 2024