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Hampton Inn Houston-Willowbrook Mall

2.5 star property
Suburban hotel with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Hampton Inn Houston-Willowbrook Mall

Exterior
Free daily buffet breakfast
In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool
Reception
Located close to Aerodrome and Houston Methodist Willowbrook Hospital, Hampton Inn Houston-Willowbrook Mall offers a convenient stay with an indoor pool and gym. Take advantage of free in-room WiFi, dry cleaning/laundry services, and a business center. Guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry
The current price is €77
includes taxes & fees
11 Sept - 12 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Blackout curtains
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard King Bed

8.0 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Willowbrook, a neighbourhood in Houston, Hampton Inn Houston-Willowbrook Mall is in the suburbs. Willowbrook Mall and Vintage Park are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Traders Village. Looking to enjoy an event or a match? See what's going on at Aerodrome or Sam Houston Race Park.
Visit our Houston travel guideOpens in a new window
Map
7645 West FM 1960, Houston, TX, 77070

What's nearby

  • Willowbrook Mall - 2 min walk - 0.2 km
  • Houston Methodist Willowbrook Hospital - 8 min walk - 0.8 km
  • Aerodrome - 12 min walk - 1.0 km
  • Sam Houston Race Park - 3 min drive - 5.2 km
  • Vintage Park - 5 min drive - 6.7 km

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 34 min drive

Restaurants

  • ‪Food Court (Willowbrook Mall) - ‬15 min walk
  • ‪In-N-Out Burger - ‬4 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk

About this property

Hampton Inn Houston-Willowbrook Mall

Hotel near Willowbrook Mall
Located close to Aerodrome and Houston Methodist Willowbrook Hospital, Hampton Inn Houston-Willowbrook Mall provides a free breakfast buffet, dry cleaning/laundry services and a gym. Free in-room WiFi and a business centre are available to all guests.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Express check-out, a vending machine and smoke-free property
  • Free newspapers, a 24-hour front desk and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 74 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/bath combinations and hairdryers
  • 43-inch LCD TVs with premium channels
  • Mini fridges, microwaves and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 July 2025 to 5 January 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Houston Willowbrook
Hampton Inn Willowbrook
Hampton Inn Willowbrook Hotel
Hampton Inn Willowbrook Hotel Houston
Hampton Inn Willowbrook Houston
Willowbrook Hampton Inn
Hampton Inn Houston - Willowbrook Mall Hotel Houston
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall
Houston Hampton Inn
Hampton Inn Houston-Willowbrook Hotel
Hampton Inn Hotel
Hampton Inn Houston Willowbrook Mall
Hampton Inn Houston Willowbrook
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall Houston
Hampton Inn Houston-Willowbrook Mall Hotel Houston

Frequently asked questions

Does Hampton Inn Houston-Willowbrook Mall have a pool?

Yes, this property has an indoor pool. The property will be renovating the swimming pool from July 1 2025 until January 5 2026 (completion date subject to change).

How much does it cost to stay at Hampton Inn Houston-Willowbrook Mall?

As of 28 Aug 2025, prices found for a 1-night stay for 2 adults at Hampton Inn Houston-Willowbrook Mall on 11 Sept 2025 start from €76.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn Houston-Willowbrook Mall pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn Houston-Willowbrook Mall?

Self-parking is free at this property.

What time is check-in at Hampton Inn Houston-Willowbrook Mall?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hampton Inn Houston-Willowbrook Mall?

Checkout is at noon.

Where is Hampton Inn Houston-Willowbrook Mall located?

Located in Willowbrook, this hotel is within a 15-minute walk of Willowbrook Mall and Houston Methodist Willowbrook Hospital. Aerodrome and Sam Houston Race Park are also within 6 mi (10 km).

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Hampton Inn Houston-Willowbrook Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 317 out of 576 reviews
Rating 8 - Good. 154 out of 576 reviews
Rating 6 - Okay. 51 out of 576 reviews
Rating 4 - Poor. 27 out of 576 reviews
Rating 2 - Terrible. 27 out of 576 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Georgina

Liked: Cleanliness, staff & service
The hotel was fine. It was being remodeled, but it was discounted and the location was important.
Stayed 4 nights in Jul 2025

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Yohanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, very clean
Stayed 6 nights in Apr 2025

10/10 Excellent

Zoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience to a family baseball trip
Stayed 2 nights in Feb 2025

10/10 Excellent

Eduardo Asael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel on the Willowbrook area, a lot of shops and restaurants to enjoy.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel on other occasions. The staff is nice and we enjoy the breakfast. The hotel is located near several eateries and the mall.
Stayed 1 night in Mar 2025

6/10 Okay

Aszur

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is conveniently located by many dining options and shopping. Although the hotel is outdated, not the cleanest room, also there is not any laundry services at the property you have to take your items to their sister hotel that’s located behind this property. The ice machines aren’t properly functioning the breakfast options are limited.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It has been great .
Stayed 1 night in Apr 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 1 night in May 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean brought my pup and was able to take out at night and felt safe security was riding around.
Stayed 1 night in Mar 2025

4/10 Poor

Jeremy

Disliked: Property conditions & facilities
This property is pretty run down and smells musty. Room also smelled moldy.
Stayed 2 nights in Jun 2025

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Good stay just old so it gad an old smell
Stayed 2 nights in Jun 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to take a break.

Good hotel that has a good connection to several restaurants and bars. Next to the mall. Good place to go after arriving to Houston from the airport.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and safe place to stay with family. Their indoor pool was enjoyable and breakfast was as well.
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent

Nice room carpet and drapes a bit dated but clean. Front desk was always friendly. Breakfast was standard.
Stayed 2 nights in Mar 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property ever! Heavy construction in the hotel, not informed about this when booked. Room was dirty. Toilet was a huge issue. No other room. One member of our party booked/needed walk in shower. Told suddenly unavailable when we checked in. Had to walk to a separate property to retrieve breakfast. And the general area seemed unsafe, lots of bars open late. Would love to get a refund, but either way I’m done with Hilton properties.
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night after flying in late to Houston. This hotel is right at the mall, and a close drive to many restaurants. Was clean and beds were comfortable. Breakfast was really good and got us ready for our long drive in the morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice in the Willowbrook area

I have stayed at this property several times when visiting my kids in Houston. It's always been clean and well taken care of and the staff have always been helpful and cheerful.
Stayed 1 night in Sep 2024

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT COFFEE
Stayed 1 night in Jun 2024

8/10 Good

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nicely
Stayed 1 night in Nov 2024

10/10 Excellent

Wafa

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jul 2024

8/10 Good

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short stay that was satisfactory.
Stayed 2 nights in Jul 2023

4/10 Poor

AMANDA

Disliked: Cleanliness, property conditions & facilities
Staff was friendly and check in was seamless. The hotel is located in an area that allowed easy travel to and from where we were going during our stay. The room smelled like mildew, the carpet floor in the room was sticky, the shower wasn’t hot, the Blanket on the bed was dirty and had a large melted area, the indoor pool is freezing cold, and the breakfast options were poor quality.
Stayed 1 night in Feb 2025

6/10 Okay

Mohd

Liked: Cleanliness
Disliked: Amenities
There was no shampoo and got it once we requested it. Even then it did not work.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved staying here!

Great experience overall! Room and bathroom were freshly cleaned and check in was easy.
Stayed 2 nights in Jun 2023