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"Lovely greeting by Ha and her reception team, nice hotel. Massage at the Spa was incredible too"

"I had only planned 1 day but ended up staying 3. "

"Quality showed in everything. I had a corner room on 30th floor. Well worth thr extra money to be abke to see city from one window and mountains on the other. All tbe extra touches made me feel valued as a customer. I will seek out this brand more often."

"The staff here were very kind, friendly and helpful. They went out of their way to do their best and we really appreciated their hospitality. Mostly they all speak English, so that was not difficult at this hotel. The room was comfortable, easy accessibility with an elevator. we had a wonderful driver, so not sure much about the area but overall everything in Vietnam seemed very safe. Lots of wonderful things to do not far away breakfast was also a great plus room had refrigerator and hot water maker, which was wonderful. The beds in Vietnam are rather firm. If you have a difficult time sleeping on the floor like betting you might be challenged. Otherwise, everything was wonderful and comfortable. The hot water does run out quickly so wonderful to have a tub. The greatest thing I can say about this Hotel is they weren’t out of their way to create a wonderful stay for their guests, be thoughtful, and a supportive in making the smallest bit of efforts such as cutting out the fruit into heart shaped shapes. They also gave me a warm birthday, which I really appreciated."

"Amazing hotel, very comfortable, great service and amenities"

"Great hotel in the heart of Hanoi! "

"Lovely hotel with caring staff. We had the family room and it was perfect with two bathrooms and a connecting door as well as great outlook over the perfume river. Very clean an nicely decorated."

"Room and hotel were very clean, breakfast buffet was huge with an excellent selection of items. Food was very fresh. Location is good. Great staff super polite and helpful"

"Nice and clean rooms. Pool, gym and great service"