Outdoor pool, pool umbrellas, pool loungers

Reviews of Azerai La Residence Hue

5 out of 5
Azerai La Residence Hue
5 Le Loi Street, Vinh Ninh Ward, Hue, Thua Thien-Hue

Reviews

9.8

Exceptional

Rating 10 - Excellent. 192 out of 224 reviews" "
Rating 8 - Good. 24 out of 224 reviews" "
Rating 6 - Okay. 6 out of 224 reviews" "
Rating 4 - Poor. 1 out of 224 reviews" "
Rating 2 - Terrible. 1 out of 224 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

JIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST hotel in Hue.The location,the old world charming through out the hotel,the all super friendly staffs,the nice restaurant are unforgettable.There was a technical problem with our room.Although we were upsetted, we fully understand that it wasn't anyone's fault.But Ms.Tran Thi Minh Tam took extra care of us.She's a magician who turned an upsetted beginning into an unforgettable happy ending.She and her team made us regret that our stay was too short.And want to stay at more Azerai hotels.
Stayed 1 night in Apr 2024
Response from Azerai La Residence Team on 4 May 2024
Dear Mr. Jia,Thank you for choosing to stay with us at Azerai La Residence, Hue and for taking the time to note your experience.It’s so wonderful to read the review “the best hotel in hue". How happy we are to see that our restaurant and friendly staffs helped you have an forgettable happy ending.We will pass on your compliments to our team, especially to Ms Tran Thi Minh Tam. We are sure they will be thrilled to hear your kind words.On behalf of the hotel team, once again we wish to thank you for your continuous support in choosing to stay at Azerai La residence, Hue.Sincerely,Azerai La Residence Team

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great location overlooking the Perfume River. If I had one gripe it would be the lack of storage in the bedroom, aside from a small wardrobe with 5 coat hangers, there’s nothing. Aside from that it’s a gorgeous hotel in all aspects with a great pool area. I wouldn’t hesitate to stay again.
Stayed 3 nights in Apr 2024
Response from Azerai La Residence Team on 24 Apr 2024
Dear Ms. Elaine,First of all I would like to take this opportunity to thank you for taking the time to share your experience during your stay with us. We were so happy to read your compliments on our beautiful location, great swimming pool. I will definitely share with the team. Regarding the lack of storage in the bedroom, we will take note your comment for our next repairing.Again, thank you for sharing your feedback and we hope to see you again very soon. Sincerely,Azerai La Residence Team

10/10 Excellent

Lori

Stayed 1 night in Mar 2024
Response from Azerai La Residence Team on 24 Apr 2024
Dear Mr. Lori,Thank you for taking the time to review your recent stay with us. We were pleased to note that you had an enjoyable stay with us. Once again, thank you for your kind review and we are looking forward to welcoming you back in the near future.Best Regards, Azerai La Residence Team

10/10 Excellent

Kenneth, Camas,

Liked: Cleanliness, staff & service, property conditions & facilities
Have no complaints, just completely happy with our stay. Excellent staff.
Stayed 3 nights in Mar 2024
Response from Azerai La Residence Team on 8 Apr 2024
Dear Kenneth,Thank you very much for the nice compliment that you have posted on Trip Advisor recently pertaining to your stay at Azerai La Residence Hue.We are very glad to know that you enjoyed your stay with us.We will pass on your compliments to our team and we are sure they will be thrilled to hear about them.Once again, thank you for your kind review and we are looking forward to welcoming you back in the near future.Sincerely,Azerai La Residence Team

10/10 Excellent

Jim, Lafayette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and room. Former French Governor’s residence in Vietnam. Breakfast buffet was excellent. Pool looked amazing although we didn’t swim with the cool and cloudy weather.
Stayed 1 night in Mar 2024
Response from RDM on 10 Mar 2024
Warm greetings from Azerai La Residence, HueDear Mr. Jim,Thank you for your great feedback.We are so happy to read that you had an enjoyable stay at our hotel.Have a nice trip and hope to see you again soon.Sincerely,La Residence Team

10/10 Excellent

kaushik, ardsley

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in excellent location- right next to walking strip along the Perfume River. Oue Expedia reservations cane with free upgrade to room to. River view with Balcony. It was great. Staff is super friendly. We were celebrating our 25th wedding anniversary. And they decided the room and surprised my wife with a bouquet of a dozen roses and a cake
Stayed 1 night in Feb 2024
Response from Azerai La Residence Team on 6 Feb 2024
Dear Mr. Kaushik,Thank you for taking the time to write such a wonderful review about your stay at Azerai La residence, Hue.We are very glad to know that your stay exceeded all your expectations and your wife impressed with our flowers and cake set up for your 25th wedding anniversary.We will certainly pass your compliments to our team as we continually strive to provide an exceptional experience for all our guests, and your comments are definitely a motivation for us.Once again, thank you for your stay and we hope to have a chance to welcome you back at Azerai La Residence, Hue in the not too distant future!Sincerely,Azerai La Residence Team

10/10 Excellent

Mia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous hotel
My friend and I had an amazing stay at the Azerai. Everything was perfect. The room was clean and very comfortable. The staff are so helpful and nice. My friend went to the spa and loved it (it’s pricey for Vietnam but he said it was worth it). There is a very nice pool and gym as well. I highly recommend staying at the Azerai!
Stayed 2 nights in Jan 2024
Response from Azerai La Residence Team on 11 Jan 2024
Dear Mia,We sincerely appreciate for taking the time to send us your great review.It's such a wonderful feeling to find that you were happy with the experience at Azerai with "clean, comfortable room"; "helpful and nice staff" as well as "nice pool and gym". Your nice compliment have been shared to the whole team as a great encouragement. Thank you very much again for your beautiful feedback and we eagerly look forward to your next return visit.Best regards,Azerai La Residence Team

10/10 Excellent

David

Stayed 2 nights in Dec 2023
Response from Azerai La Residence Team on 11 Jan 2024
Dear Mr. David,Thank you for taking your time to leave us such a beautiful comment. We are so happy to learn that you had an enjoyable and relaxing stay at our resort. Your kind words have been shared among the team. This will definitely motivate us all to keep up the good work. Once again, thank you for giving us a chance to serve you and we look forward to welcoming you back soon. Sincerely,Azerai La Residence Team

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay with great views of the river. Defo recommend
Stayed 1 night in Dec 2023
Response from Azerai La Residence Team on 28 Dec 2023
Dear Mr. Peter,Thank you for choosing our hotel for your stay in Hue and sharing your pleasant review with us.We are pleased to read that you enjoyed your fabulous experience with our hotel.Your compliments are highly appreciated as a big motivation for our team to continuously thrive for the best quality of service.Once again, thank you for choosing us and we look forward to welcoming you back in the nearest future.Sincerely,Azerai La Residence Team

10/10 Excellent

Michael

Stayed 2 nights in Oct 2023
Response from Azerai La Residence Team on 3 Nov 2023
Dear Mr. Michael,Thank you very much for your great rating on Hotels.com pertaining to your stay at Azerai La Residence Hue.We are looking forward to weloming you back in the near future.Regards,Azerai La Residence Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we could have stayed longer!
Fantastic hotel, with great facilities. The staff were second to none and pulled out every stop so we could have a lovely stay! Truly exceptional service
Stayed 1 night in Sep 2023
Response from Chau Dang Ms- Front Desk Manager on 14 Sept 2023
Dear Mr. David,Thank you for taking the time to tell us about your exceptional experience at Azerai La Residence Hue.We are very delighted to know that you enjoyed your stay with us with "fantastic hotel and great facilities". We continuously strive to provide an exceptional experience for all our guests and your compliments are definitely a motivation for us. Rest assured that we will certainly share your generous words of praise with our team.Thank you again for sharing your experience, and we hope to have a future opportunity to make your stay the most enjoyable and memorable one more time.Sincerely,Chau Dang Ms- Front Desk Manager

6/10 Okay

Edward

Travelled with family and small children
Liked: Cleanliness
This property oversells itself as 5 star. It is more like 4 star. Rooms are small. We also booked two rooms with 2 queens for family. These rooms had two single beds not two queens. False advertising. Spa massage is excellent and food is good although can get boring if you stay many days. The view of the river is good but view is hindered by trees. The hotel could do a better job of using the outdoor area.
Response from Chau Dang Ms - Front Desk Manager on 9 Sept 2023
Dear Mr. Edward,Warm greetings from Azerai La Residence Hue. Thank you for choosing our hotel for your stay in Hue with your family. I am so happy to learn that you had an excellent spa massage and good food in our hotel. I will definitely share with the team as a great encouragement.We regret to hear that our bed size is not meet your expectation. You could choose the room with Queen bed or King bed for next visit.We look forward to another chance to host you at our property again.With my best regards,Chau Dang Ms- Front Desk Manager

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very friendly staff who are very engaging and can’t do enough for you. Rooms are very good and we had a river view hotel is spotless. We eat breakfast and lunch which was really good
Stayed 3 nights in Jun 2023
Response from Chau Dang Ms- Front Desk Manager on 24 Jun 2023
Dear Alan,Warm greetings from Azerai La Residence Hue.Thank you for taking your time to leave us such a beautiful comment. I am so happy to learn that you had an enjoyable stay at our resort with friendly staff, good room and good meal. Your kind words have been shared among the team. This will definitely motivate us to keep up the good work.Once again, thank you for giving us a chance to serve you and we look forward to welcoming you back soon. With my best regards,Chau Dang Ms- Front Desk Manager

10/10 Excellent

BRENDA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay, friendly staff and good location
Stayed 2 nights in Mar 2023
Response from Chau Dang Ms - Front Desk Manager on 8 Apr 2023
Dear Brenda,Thank you very much for the nice comment that you have posted about your stay at Azerai La Residence Hue. Your gracious appreciation will be shared to the whole team for their encouragement.Thank you again and we look forward to welcoming you back at our hotel soon.Kind Regards,Chau Dang Ms - Front Desk Manager

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous and wonderful property. We had a river facing room and the balcony looked onto the citadel. Stunning vista. Highly recommend.
Stayed 4 nights in Feb 2023
Response from Chau Dang Ms - Front Desk Manager on 8 Apr 2023
Dear Jane,Thank you very much for choosing Azerai during your vacation in Hue.We are delighted to read that you had enjoyed your visit with us and highly appreciate the nice comment about our hotel service, hotel facilities and location. Your compliments are definitely a motivation for us.We look forward to another chance to host you at our property again.Sincerely,Chau Dang Ms - Front Desk Manager

10/10 Excellent

Michele

Stayed 2 nights in Jan 2023
Response from RDM on 19 Jan 2023
Warm greetings from Azerai La Residence, HueDear Michele,Thank you very much for your great rating. We are so happy to learn that you have had an enjoyable stay with us.All of us at Azerai La Residence, Hue are looking forward to welcoming you back.Best Regards,Tam Tran/Mrs.Room Division Manager

10/10 Excellent

DeLAurore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want the best of the best, you'll find it at Azarai. Helpful and polite staff, clean and eco-friendly rooms, and top-notch restaurant. Will stay here again!
Stayed 1 night in Sep 2022
Response from Chau Dang Ms - Front Desk Manager on 3 Oct 2022
Dear DelAurore,Thank you very much for choosing to stay at Azerai La Residence Hue and for sharing your thoughts about the recent stay at our property.We are all very happy to see that you find our hotel is one of the best of the best hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive even harder for excellence service.Thank you again for sharing your experience, and we are looking forward to welcoming you back our hotel in the near future.Best Regards,Chau Dang- Front Desk Manager

10/10 Excellent

Karen

Stayed 2 nights in Sep 2022
Response from Chau Dang Ms - Front Desk Manager on 10 Sept 2022
Dear Ms. Karen,Thank you so much for taking the time to tell us about your stay at Azerai La Residence Hue.Your nice feedback is very much appreciated! We have passed on your comments to the team who was all delighted that you had an enjoyable stay.Thank you and we hope to welcome you back again in the near future.SincerelyChau Dang Ms- Front Desk Manager

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Art Deco hotel, spotlessly clean. Staff the best we’ve encountered, nothing is too much. Private car amazing and very cost effective for trips. Food great. Location - on the Perfume river. Local guides, we’ll worth booking 10 out of 10
Stayed 2 nights in Aug 2022
Response from RDM on 18 Aug 2022
Warm greetings from Azerai La Residence, Hue. Dear Mr. Kay, We sincerely appreciate you taking the time to send us your feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our resort. Your kind words have been passed on to our team. This will certainly motivate us all to keep up the good work. Thank you for your continuous support and look forward to serving you again soon. With my best regards, Tam TRAN Room Division Manager

10/10 Excellent

dung

Stayed 2 nights in Jun 2022

10/10 Excellent

Jeffrey, Solana Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic beauty & elegance supported by outstanding staff
Stayed 3 nights in May 2022
Response from RDM on 13 Jun 2022
Warmest greetings from Azerai La Residence, Hue Dear Mr. Jeffrey, Thank you for taking the time to share your experience at Azerai La Residence, Hue. We are so happy to read that you had an enjoyable stay with us. We are looking forward to welcoming you back soon. With my best regards, Tam TRAN/Ms Room Division Manager

10/10 Excellent

Terry, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and staff helpful. Full service including evening turndown, fresh towels and complementary welcome snacks and water. Refrigerator to provide cold water. Everything was perfect in and around hotel. Next to Perfume River promenade so morning/evening strolling lovely. Walkable to Citadel. Highly recommend and definitely stay again and again!
Stayed 2 nights in May 2022
Response from RDM on 13 Jun 2022
Dear Mr. Terry, Warm greetings from Azerai La Residence, Hue. Thank you for giving us a chance to serve you during your visit to Hue and we very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your compliments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you again at Azerai La Residence, Hue. Best Regards, Tam TRAN/Ms Room Division Manager

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meets and exceeds it's 5 star rating!
Outstanding stay!! The staff was above and beyond friendly, helpful, and professional. The Spa was very welcoming and had wonderful service. The Hotel looked great and room was fantastic. Highly recommend and I would definitely stay again.
Stayed 3 nights in Sep 2020
Response from RDM on 23 Sept 2020
Warm greetings from Azerai La Residence Hue. Dear Mr. Adan, Thank you for taking your time to share your experience with us. We are so happy to learn that you had an excellent stay at Azerai La Residence Hue. We are looking forward to welcoming you back in a not too distant future. With my best regards, Tam TRAN/Ms Room Division Manager

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Th hotel is fantastic
Stayed 3 nights in Feb 2020
Response from Chau Dang/Ms-Front Desk Manager on 2 Mar 2020
Dear Mr. Martin, Thank you so much for your great review. We are very delighted to know that you enjoyed your stay with us. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope to have a future opportunity to make your stay the most enjoyable and memorable one more time. Sincerely, Chau Dang/Ms-Front Desk Manager

10/10 Excellent

ts, uk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive colonial style property with well-tended grounds. Comfortable and spacious room. Good location on edge of Hue - 15 mins walk along river or £2 taxi. Some building work around hotel which can affect enjoyment of pool etc. Great staff and super customer service. Excellent restaurant recommendations
Stayed 3 nights in Feb 2020
Response from Dang Van Chau/Ms-Front Desk Manager on 21 Feb 2020
Dear Ts on ebookers, Thank you very much for the nice compliment that you have posted on Expedia review recently pertaining to your stay at Azerai La Residence Hue. We are very glad to know that you enjoyed your stay with us from the attractive colonial style, good location,comfortable room and great service staff. We will pass on your compliments to our team and we are sure they will be thrilled to hear about them. Once again, thank you for your kind review and we are looking forward to welcoming you back in the near future. Sincerely, Chau Dang/Ms - Front Desk Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from Chau Dang/Ms-Front Desk Manager on 15 Feb 2020
Dear Anonymous, Warm greetings from Azerai La Residence, Hue! Thank you for your great rating. We are thrilled to hear that you enjoyed your stay with us. Have a good trip ahead and we are looking forward of welcoming you back soon. Warm regards, Chau Dang /Ms -Front Desk Manager

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The property itself was lovely as was the staff. We ran into a wedding reception that took over the pool area for two days. We also had just come from a hotel in Hoi-An that just did everything as well but for 35% less. We would still definitely recommend this hotel.
Stayed 2 nights in Jan 2020
Response from Chau Dang Ms-Front Desk Manager on 7 Feb 2020
Dear Anonymous, Thank you for taking the time to note your experience on Expedia. We are very delighted to know that you enjoyed your stay with us. We continuously strive to provide an exceptional experience for all our guests and your compliments are definitely a motivation for us. Rest assured that we will certainly share your generous words of praise with our team. Thank you again for sharing your experience, and we hope to have a future opportunity to make your stay the most enjoyable and memorable one more time. Sincerely, Chau Dang/Ms

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and Gracious Hotel in Hue
The hotel is beautiful and the staff are amazing. I became sick during the trip and one of the staff walked my husband to the pharmacy and helped him order medicine for me. Then sent complimentary ginger tea up to the room for me. They couldn’t have been more gracious and welcoming.
Stayed 2 nights in Jan 2020
Response from Chau Dang Ms-Front Desk Manager on 13 Jan 2020
Dear Ms Katrina, Thank you very much for the nice compliment that you have posted on Expedia review recently. We are very glad to know that you enjoyed your stay with us and especially to the staff who accompany with your husband to pharmacy and help to buy the medicine for you as well as sending complimentary ginger tea to your room. We will pass on your compliments to our team and we are sure they will be thrilled to hear about them. Once again, thank you for your kind review and we are looking forward to welcoming you back in the near future. Sincerely, Chau Dang Ms-Front Desk Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good fitness center with new equipment and a refurbished room.
Stayed 1 night in Jan 2020
Response from Chau Dang/Ms-Front Desk Manager on 13 Jan 2020
Dear Anonymous, Thank you very much for spend your time to give us a great review. We are happy to hear that you enjoyed your stay with us and our new gym equipment and refurbished room meet your expectation. Once again, thank you for your stay and we hope to have a chance to welcome you back at Azerai La Residence Hue in a not too distant future! Sincerely, Chau Dang/Ms-Front Desk Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at an amazing hotel!
Outstanding Property. Would definitely stay again.
Stayed 1 night in Nov 2019
Response from Ms Van Chau Dang- Front Desk Manager on 4 Dec 2019
Dear Anonymous, Thank you for take the time to tell us about your wonderful stay at an amazing hotel. We are thrilled to read your compliment. We will certainly pass your compliment to our team and continuously strive to provide an exceptional experience for all our guests. Thank you again for your stay with us and we hope to have a chance to welcome you back soon in the near future. Sincerely, Van Chau Dang Ms/ Front Desk Manager

10/10 Excellent

moonpavilion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a marvellous choice of hotel in an excellent location by the Perfume River. Often had a drink - in this case a Singapore sling - in their stylish bar, a delight. Bedroom beautifully restored. The art deco design : I began to to expect David Suchet as Hercule Poirot to turn up. This was in total a real pleasure and I will go back, not least to savour the sights of Hue again. Sorry not to have tried the pool.
Stayed 3 nights in Oct 2019
Response from RDM on 29 Oct 2019
Warmest greetings from Azerai La Residence Hue. Dear Moonpavilion, Thank you for giving us a chance to serve your during your recent visit to Hue and we very much appreciate your comments regarding your stay at Azerai La Residence Hue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Tam Tran Room Division Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Chau Dang Ms- Front Desk Manager on 27 Oct 2019
Dear Anonymous, Warm greetings from Azerai La Residence, Hue! Thank you for your great rating. We are glad that you enjoyed your stay with us. Have a good trip ahead and we are looking forward of welcoming you back soon. Warm regards, Chau Dang /Ms -Front Desk Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly people! Truly unique experience in great hotel. Highly recommend staying there.
Stayed 3 nights in Aug 2019
Response from Chau Dang Ms- Front Desk Manager on 28 Aug 2019
Warm greetings from Azerai La Residence, Hue! Dear Anonymous, Thank you so much for the great review. We are so happy that you enjoyed your stay with us. All of us at Azerai La Residence Hue are looking forward to welcome you back soon. Sincerely, Chau Dang/Ms- Front Desk manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for exploring Hué. Stunning swimming pool beside the river - perfect for sunset. 5 star service at all times.
Stayed 3 nights in Jul 2019
Response from Dang Van Chau- Front Desk Manager on 17 Jul 2019
Greetings from Azerai La Residence Hue! Dear Valued Guests, Thank you so much for your great review. We are so happy to learn that you had an excellent time and enjoyed your stay. We hope to welcome you back at our hotel in the near future soon. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from RDM on 15 Jul 2019
Greetings from Azerai La Residence Hue! Dear Valued Guest, Thank you for staying with us and we look forward to seeing you again soon. Best Regards, Tam TRAN/Ms Room Division Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from RDM on 15 Jul 2019
Greetings from Azerai La Residence Hue! Dear Valued Guest, Thank you for your great rating and for choosing to stay with us. We are looking forward to welcoming you back soon. Best Regards, Tam TRAN/Ms Room Division Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial luxury in spacious grounds. Definitely worth the price. Stylish old world rooms.
Stayed 3 nights in Apr 2019
Response from RDM on 1 May 2019
Dear Valued Guest, Warm greetings from Azerai La Residence Hue! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tam Tran Room Division Manager

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from RDM on 29 Apr 2019
Warm greetings from Azerai La Residence Hue! Dear Mr. James, Thank you for your great rating and we are looking forward to welcoming you back soon. Best Regards, Tam Tran Room Division Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well decorated and really helpful staff. A little out of the way.
Stayed 3 nights in Apr 2019
Response from Room Division Manager on 26 Apr 2019
Dear Valued Guest, Thank you for the great review of our Hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Room Division Manager

10/10 Excellent

fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved staying three nights at this wonderful hotel. Staff is very friendly and service is impeccable. Great atmosphere. Organised a few private tours through the concierge and they were great. Also the small boutiques carry original well selected objects of Vietnamese craftsmanship, not the usual ones you can pick up at more touristy markets. If ever back in Hue I would stay here again.
Stayed 3 nights in Apr 2019
Response from RDM on 26 Apr 2019
Warm greetings from Azerai La Residence Hue! Dear Mr. Fabrizio, Thank you for taking the time to tell us about your experience at Azerai La Residence Hue. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Best Regards, Tam TRAN/Ms Room Division Manager

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from RDM on 20 Mar 2019
Dear Ms. Judy, Thank you for staying with us and we are looking forward to welcoming you back soon. Best Regards, Tam Tran/Mrs Room Division Manager

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from RDM on 21 Mar 2019
Dear M. Hilary, Thank you so much for your rating. We are looking forward to welcoming you back soon. Best Regards, Tam Tran/Mrs Room Division Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully decorated and very service oriented. The concierge desk followed up to make sure the tour they booked for us went well. I would highly recommend La Residence when staying in Hue.
Stayed 2 nights in Jan 2019
Response from Room Division Manager on 26 Jan 2019
Greetings from Azerai La Residence Hue! Dear Anonymous, Thank you so much for your great review. we are happy to read that you enjoyed your stay with us. Your compliment on our Concierge Team is appreciated. Have a good trip ahead and we are looking forward of welcoming you back soon. Warmest Regards,

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adiamond
My husband and I loved the warm and friendly greeting we received upon arrival and the hotel is beautiful. The French design from the simplicity of the architecture to the furnishings is so relaxing to the outside pool which waits. The breakfast La Residence served was one of the best through our travels in Vietnam!
Stayed 1 night in Jan 2019
Response from Room Division Manager on 26 Jan 2019
Warmest greetings from Azerai La Residence Hue! Dear Gary, Thank you very much for taking your time to share your experience during your stay with us. My team and I are very much appreciated for your beautiful compliment on our Hotel and the friendliness of our staff. I will definitely share with the team. This will motivate us all to keep up the good work. Looking forward to seeing you again soon. Best Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunningly refurbished guest rooms, splendid and serene location along the Perfume River, exquisite restaurant -- but above all, a fabulously thoughtful and supremely helpful staff that never missed a beat. You just can't find friendlier, better or more intuitive service than we found at the Azerai La Residence. Superb in every way!
Stayed 3 nights in Dec 2018
Response from Room Division Manager on 30 Jan 2019
Warmest greetings from Azerai La Residence Hue! Dear Valued Guest, May I first of all thank you very much for choosing us as your accommodation for your last visit to Hue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Andrew, Geneva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and with great character, also relatively convenient to major sites and town centre.
Stayed 2 nights in Dec 2018
Response from Room Division Manager on 28 Jan 2019
Greetings from Azerai La Residence Hue! Dear Mr. Andrew, On behalf of the entire staff at Azerai La Residence Hue, I would like to take this opportunity to thank you for staying with us. Your nice words will be shared with the team accordingly. Please come back soon. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Large rooms. Great bathrooms Personal service
Stayed 2 nights in Dec 2018
Response from Room Division Manager on 30 Jan 2019
Dear Valued Guest, Thank you for giving us a chance to serve you during your recent visit to Hue and we very much appreciate your comments regarding your stay at La Residence Hotel & Spa. We are so happy to hear that you had an enjoyable stay with us. The entire staff here are looking forward to welcoming you back soon. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs were very kind. Not very fluent in English, but no problem at all in communication. I came to respect Vietnamese.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Stunning property. Fantastic buffet breakfast.
Stayed 4 nights in Oct 2018
Response from RDM on 31 Oct 2018
Dear Valued Guest, Thank you so much for your great review. I will definitely share your compliment with my team. The entire staff at La Residence Hue are looking forward to welcoming you back soon. With my best regards, Tam TRAN Room Division Manager

10/10 Excellent

David, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly great hotel with great service in the classical sense. The staff is extremely helpful. My wife was looking for a special fruit. The concierge had it in our room the next day. Check in was easy. The food is great. the restaurant staff is great. They made me the best Vietnamese iced coffee I had ever had. If you want to be spoiled and pampered, come to this hotel.
Stayed 2 nights in Oct 2018
Response from Room Division Manager on 25 Oct 2018
Dear Mr. David, Warmest greetings from La Residence Hue ! Thank you so much for taking your time to share your experience during your stay with us. We are so happy to read that you had an enjoyable stay with us. I will share your beautiful words with my team, this will certainly motivate us all to keep up the good work. Please come back soon. Best Regards,