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Reviews of Shangri-La Manzhouli

5 out of 5
Shangri-La Manzhouli
99 Liudao Street, Manzhouli, Hulunbuir, Inner Mongolia

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

8/10 Good

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Vito Li on 17 Jan 2019
敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。 祝好!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in an interesting city
Really great hotel with scenic views of the lake behind the city. Service and quality of the hotel is amazing. We didn't try the food there, but saw that Cafe 99 on the 1st floor had a nice looking dinner buffet. Location is near the center of the city, so lots of shopping and restaurants nearby. The concierge was also really helpful and provided food recommendations. The lobby includes a kid's play area, but it wasn't open during our time there. Pool was lovely. Overall great stay both for business and a family trip.
Stayed 1 night in Sep 2018
Response from Vito Li on 27 Sept 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Xiaojia

Stayed 1 night in Jul 2023

8/10 Good

Riccardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice in town
Rooms are nice, even if not super new - good if you consider the environment. Staff not sufficient: not helpful and prefers to hide their ability to speak English. Views on the lake are pleasant!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错
Stayed 1 night in Dec 2018
Response from Vito Li on 15 Jan 2019
敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。 祝好!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
設施管理不善，已使用毛巾沒人收拾，太多污積及整潔度太差。房間整潔度好。
Stayed 2 nights in Sep 2018
Response from Vito Li on 1 Nov 2018
尊敬的宾客,您好！非常感谢您近期光临满洲里香格里拉大酒店并且将您的不愉快经历告知我们, 对此我们非常抱歉。我们非常重视客人的反馈和意见，它是让我们保持高水准服务的最佳方法之一。真诚地感谢您给我们提供的反馈，使我们能够更好地为客人服务。如果方便请您与我们酒店品质提升经理联系，以便进一步了解信息。再次感谢您的意见和建议，我们更期待您的再次光临。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
草原の見えるリゾートホテル
少し高くなりますが、レイクビューの部屋を勧めます。部屋から草原がよく見えます。満州里は小さな町ですが、シャングリラホテルは、安心して泊まれます。

10/10 Excellent

XIAOFEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort