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"Hay-on-wye is a special place and the Swan Hotel is a great place to stay, especially if you have a dog. The staff couldn't have been more friendly and helpful. We will definitely be back."

"Stayed here a few times, for a budget hotel,they go out of the way to look after guests, As a biker,got a lock up garage, so you know your motorcycle is safe."

"Really nice stay. The only downside was the 7 minute walk to the nearest car park. Not a big thing I know but further than I anticipated"

"Very friendly cosy pub with a great atmosphere and a hot fire Had the steak dinner which was 10/10 "

"Great staff, very helpful. Lovely clean room. Breakfast was great."

"Lovely clean, comfortable room, excellent shower annd bath. extra friendly staff, easy parking. Excellent breakfast "

"Excellent place staff were exceptional. Pool and hot tub in another building but very nice."

"The room was dirty, especially the bathroom but breakfast staff was very friendly and helpful."

"Fabulous room and excellent breakfast. We can’t recommend this hotel enough. It is beautifully decorated and immaculately clean. Such a quirky old building has been updated to a very high standard whilst still retaining the charm of the original beams and uneven floors. The lit stove in the reception gave a warm welcome each time we entered. The staff were really lovely, friendly and helpful. A very relaxed stay, I hope we will be able to visit again. "