Free WiFi, bed sheets

Reviews of Econo Lodge

2 out of 5
Econo Lodge
1448 W Broadway St, Idaho Falls, ID

Reviews

7.8

Good

Rating 10 - Excellent. 369 out of 1002 reviews" "
Rating 8 - Good. 347 out of 1002 reviews" "
Rating 6 - Okay. 140 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 85 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Aaron, Ponemah

Liked: Cleanliness, staff & service
Easy access
Stayed 1 night in May 2024
Response from Sophia CSR on 14 May 2024
Dear Guest,On behalf of our entire staff, we thank you for your business and your comments. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and freshly painted
Stayed 1 night in May 2024
Response from Sophia CSR on 12 May 2024
Dear Guest,We sincerely appreciate you taking the time to share your feedback with us. At our company, customer satisfaction is paramount, and we are dedicated to exceeding your expectations. Your support makes our work truly fulfilling, and we eagerly anticipate the opportunity to assist you again in the future.

8/10 Good

bart

Liked: Staff & service, property conditions & facilities
Was quick and easy off the hi way
Stayed 1 night in May 2024
Response from Sophia CSR on 12 May 2024
Dear Guest,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024
Response from Sophia CSR on 9 May 2024
Dear Guest,We sincerely appreciate your recent stay at our hotel! Your positive rating brightens our day. Our dedicated team works tirelessly to surpass your expectations, and we eagerly anticipate the opportunity to host you again in the future. Thank you for your support!

2/10 Terrible

Sergio

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad area noisy people living in some of the units dog poop everywhere
Stayed 2 nights in May 2024
Response from Sophia CSR on 9 May 2024
Dear Guest,Thank you for sharing your feedback with us! We regret your stay wasn't as per your expectations. We have relayed your concerns to the management and highly recommend reaching out to the Front Desk for any issues regarding your stay for an immediate resolution in the future.

10/10 Excellent

Jason

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
This place is perfect for a quick stop and go! Located right off the freeway, it’s super convenient, and there are a few dining options nearby.
Stayed 1 night in May 2024
Response from Sophia CSR on 7 May 2024
Dear Guest,A hearty thanks for your review with generous appreciation. We always ensure that we keep delighting you with our facilities and services. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Gabby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall staff friendly. Clean and comfy
Stayed 1 night in May 2024
Response from Sophia CSR on 6 May 2024
Dear Guest,Your 10-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our Team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best and look forward to serving you again here!

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness
The room was clean, but there was a water mess easily made when taking a shower. The bed looked clean, but still felt kind of dirty like there were crumbs under the sheets.. quiet and easy to find.
Stayed 1 night in May 2024
Response from Sophia CSR on 6 May 2024
Dear Guest,Thank you for bringing these issues to our attention. We'll address the water mess in the shower to ensure a more pleasant experience for our guests. Additionally, we'll inspect and thoroughly clean the bedding to ensure it meets our standards of cleanliness. We appreciate your feedback and apologize for any inconvenience caused.

10/10 Excellent

Darin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pets stay for free.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 30 Apr 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

joe

Liked: Cleanliness, staff & service
Exactly what i was looking for, guiet, clean, had everything i needed. Well worth the money.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 20 Apr 2024
Dear Guest,We are delighted to hear that you found our establishment to be very quiet and clean during your recent visit. Providing a serene and pristine environment for our guests is one of our top priorities, and we are thrilled that we were able to meet your expectations. Your feedback motivates us to continue delivering exceptional experiences to all our guests. We truly appreciate your patronage and hope to welcome you back soon.

2/10 Terrible

Rob

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty towels, smalls rooms, dog poop outside the door on walkway.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 13 Apr 2024
Hi Rob,We sincerely apologize for the issues you experienced during your stay. We take cleanliness and hygiene seriously, and we will address the matter immediately. Your feedback is invaluable, and we will take immediate steps to rectify these issues to ensure a better experience for our guests in the future. Thank you for bringing these concerns to our attention.

10/10 Excellent

sophia

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff Quiet upstairs areas Living plants in reception & lobby area
Stayed 1 night in Apr 2024
Response from Sophia CSR on 13 Apr 2024
Dear Guest,We're thrilled to hear you had such a positive experience! Our team takes pride in providing exceptional service, and we're glad you found our staff amazing. We also strive to create a peaceful atmosphere, and we're delighted you enjoyed the quiet upstairs areas. Thank you for your kind words, and we look forward to hosting you again soon!

6/10 Okay

richard

Liked: Cleanliness
Property was ok , I would stay again just getting a bit old
Stayed 1 night in Apr 2024
Response from Sophia CSR on 10 Apr 2024
Dear Guest,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. We are eager to see you again.

10/10 Excellent

Gary, Ottawa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Use for an overnight stay. Pet friendly, clean room, quiet. Lots of nearby restaurants and fast food. Right iff the highways. Service stations as well. Good value. Would stay again.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 9 Apr 2024
Dear Guest,We're delighted to hear that you had a pleasant overnight stay with us! We're also pleased that our location near highways, restaurants, and service stations enhanced your experience. Thank you for your positive feedback, and we look forward to welcoming you and your pet back for another enjoyable stay!

2/10 Terrible

Shari

Stayed 2 nights in Apr 2024
Response from Sophia CSR on 28 Apr 2024
Dear Guest,We appreciate you giving your rating of your recent experience in our hotel. Please let us know more about your experience so we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Barb j

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Sophia CSR on 7 Apr 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No hair dryer
Stayed 1 night in Mar 2024
Response from Sophia CSR on 3 Apr 2024
Dear Guest,Thank you for taking the time to share your feedback with us! Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there for a night passing through the state For the price beds were comfy Floors could have used a good sweep Didn’t use the shower but it was a good size
Stayed 1 night in Mar 2024
Response from Sophia CSR on 1 Apr 2024
Dear Guest,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. We are glad to know that you had a nice stay with us. We are eager to see you again.

4/10 Poor

Michael

Travelled with group
Disliked: Cleanliness, property conditions & facilities
After a late checkin i was awaken by construction crew hanging a econo lodge sign at 7:am thought that was a little early. Shaving scum still in sink and soap scumstill in shower.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 21 Mar 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Adequate, very basic lodging. It was fine for me, cheap and clean. The wife didn't like it because it was bare bones.Fine for a guy, won't please a lady.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 19 Mar 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Gabby

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean for a very cheap place it was great
Stayed 1 night in Mar 2024
Response from Sophia CSR on 18 Mar 2024
Dear Guest,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your lovely feedback. We are eager to see you again.

10/10 Excellent

Rajat

Liked: Cleanliness, staff & service, property conditions & facilities
Nice worker
Stayed 1 night in Mar 2024
Response from Sophia CSR on 15 Mar 2024
Hi Rajat,We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

Joyce

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy to get and out of. Flooring Lino, which I prefer over carpet, and you know it’s clean. Hotel is pet friendly, important for many, when traveling. Room clean. Couldn’t find menu on TV-bit of a nuisance. Loved the shower setup-wish I could have the same at home. Disappointed there was no recycling containers.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 15 Mar 2024
Dear Guest,On behalf of our entire team, we thank you for choosing our hotel and appreciate your insights regarding the service provided. We would love to have the opportunity to provide you with an even better experience on a future visit.

10/10 Excellent

sophia

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 15 Mar 2024
Hi Sophia,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

sophia

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional budget motel Amazing customer service and the no fee pet policy is great!!!
Stayed 3 nights in Mar 2024
Response from Sophia CSR on 13 Mar 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Weldon Richard

Business traveller
Liked: Cleanliness
Easy on ,off freeway, surprisingly clean . The price was great!
Stayed 1 night in Mar 2024
Response from Sophia CSR on 11 Mar 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

8/10 Good

Helen

Stayed 1 night in Mar 2024
Response from Sophia CSR on 29 Mar 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excellent

Bryce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The clerk for checking in guests was very professional, yet personable. Great Customer Service, thank you, Ethan! Very knowledgeable and patient with my questions 👍
Stayed 1 night in Mar 2024
Response from Sophia CSR on 9 Mar 2024
Dear Guest,Thank you for your appreciative review. We are glad to provide you with the hospitality we strive for. Thank you for choosing to stay with us. Our team hopes to earn your business in future travels!

10/10 Excellent

Madison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room at a great price
Stayed 1 night in Mar 2024
Response from Sophia CSR on 9 Mar 2024
Dear Guest,Thank you for choosing us for your stay. We are glad to hear your honest review. Providing a clean and comfortable environment is of utmost importance to us. Our team hopes to be a part of your journey once again.

10/10 Excellent

sophia

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful budget price hotel The best in the area Pet policy is the best 👍👍👍👍
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 4 Mar 2024
Hi Sophia,We're delighted to hear that you had a wonderful experience at our hotel! Thank you for your positive feedback and the great endorsement of our pet policy. We strive to provide a comfortable and accommodating stay for all our guests. Your appreciation means a lot to us, and we look forward to welcoming you back for another excellent stay in the future.

8/10 Good

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cheap and clean.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 22 Feb 2024
Dear Guest,We are delighted to hear that you found our establishment to be very clean during your recent visit. Providing a serene and pristine environment for our guests is one of our top priorities, and we are thrilled that we were able to meet your expectations. Your feedback motivates us to continue delivering exceptional experiences to all our guests. We truly appreciate your patronage and hope to welcome you back soon.

4/10 Poor

Olivia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hair in my bedsheets and sticky like candy on the table in the room, Paul was an awesome front desk agent though.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 21 Feb 2024
Dear Guest,We're thrilled to receive your kind words praising our dedicated and friendly staff, it's always a joy to hear such compliments. Your feedback regarding areas of concern has been duly noted and shared with our team for immediate attention and improvement. We eagerly anticipate the opportunity to welcome you back, ensuring that your next visit surpasses even your previous experiences.

2/10 Terrible

Brooklyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 19 Feb 2024
Dear Guest,It is disheartening to see this rating. We would like to know more about your experience so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Good

Kenneth G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sophia CSR on 19 Feb 2024
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Roy K

Disliked: Cleanliness, property conditions & facilities
Would not stay again!!!!
This room was FILTHY! The bathroom looked like one you would find in a prison.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 12 Feb 2024
Dear Guest,We regret the inconvenience caused during your stay. We will investigate your insecurities with our team to take corrective measures for your future visits and will surely forward your valuable feedback to our team for improvements. We hope you will choose us again in the future.

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cigarette butts everywhere
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 11 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback with us! Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Becky, Calgary

Stayed 1 night in Jan 2024
Response from Sophia CSR on 11 Feb 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 Okay

Amy

Liked: Staff & service
Disliked: Cleanliness
Room was dirty
Stayed 1 night in Feb 2024
Response from Sophia CSR on 7 Feb 2024
Dear Guest,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you in the future.

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sophia CSR on 5 Feb 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excellent

Gabby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 5 Feb 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Brooklyn

Stayed 1 night in Jan 2024
Response from Sophia CSR on 26 Mar 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Good

Noreen

Travelled with partner
Liked: Cleanliness
Located close to #15. Very basic but clean and quiet.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 1 Feb 2024
Dear Guest,We can't thank you enough for rating our hotel. We are so glad to hear from you and to learn that we were able to give you a clean, comfortable, and convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

2/10 Terrible

Brooklyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just horrible
Stayed 1 night in Jan 2024
Response from Sophia CSR on 31 Jan 2024
Hi Brooklyn,Providing the highest level of hospitality is our number one priority. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (I stayed 3 days) was professional, quick, and friendly. I enjoyed my stay greatly. Bob - Washington St.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 27 Jan 2024
Dear Guest,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

6/10 Okay

Virginia

Stayed 1 night in Jan 2024
Response from Sophia CSR on 24 Jan 2024
Hi Virginia,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

2/10 Terrible

Adrian

Travelled with group
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Sophia CSR on 23 Jan 2024
Dear Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 Excellent

Becky, Calgary

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are a little firm for my liking but still had a great stay and will be staying again tomorrow on my return trip!
Stayed 1 night in Jan 2024
Response from Sophia CSR on 21 Jan 2024
Dear Guest,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your lovely feedback. We are eager to see you again.

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi didn't work at all it sucked had to go to office
Stayed 1 night in Jan 2024
Response from Sophia CSR on 19 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sophia CSR on 14 Jan 2024
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

4/10 Poor

David

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sophia CSR on 14 Jan 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. Since you have rated us below 5; I am concerned to know about the issues you encountered during your visit. I welcome all your honest comments; whether it is positive or negative to improve our services.