"We booked in to the Grande Mercure for 3 nights during our 14 day trip for a bit of a relax with the kids (ages- 9, 10, 11 & 12). This totally hit the spot! We chose the executive level so we'd have access to the breakfast, snacks and drinks throughout the day and it was the best decision we made. It is a huge lounge with tons of space for families. We had great breakfast options and the coffee and drinks throughout the day were exceptional. We did not eat at the main restaurant but enjoyed lunches and one dinner at the Pizza/Waterside restaurant.
It was nice to have the executive lounge space to get together with our friends, the kids could play games/cards and the adults were able to snack, read and drink when we weren't at the pool.
The rooms were very well appointed and the waterslides, pools, lazy river and beach are all well maintained and easy to access. Of note, kids under 13, must be accompanied by an adult on the big tube waterslide AND in the water. That was a disappointment for us as our kids are all athletic swimmers but needed supervision IN the water at all times. We wished there was a swim test so the lifeguards could identify kids who are capable in the water. This was a very minor thing but did affect how we spent our time. Also of note, if its too windy (which we encountered during our time), there is no ability to open the umbrellas meaning there is next to no shade available at the pool. We had an exceptional meal @ Maruki Pizza a short Uber ride away."