Iki Hotels

"There could be inconveniences but there’s a great staff to handle it promptly "

"I was not given a room and was never refunded. Be careful of scam. "

"The staff were excellent here, particularly the lady host at breakfast, the chef and waitron serving dinner and the managers. The check-in was welcoming and the hot food excellent! The main reason, I'm not giving full marks for our stay here is the condition of the room. The shower door did not keep, "

"Dirty room and bathroom, compound smells of weed. Decent customer service but the property is not world class standard. "

"Nice location and great room size. Nice lounge with a good dj and outside atmosphere. But breakfast was botched. The catering staff was totally unprepared for something they do every day or busy weekend. We had to wait an hour for breakfast items to be replaced. Once the food was brought out, out of the 4 staffers in the room only one was allowed to serve the buffet. After the guests yelled at them to assist the server, then another staffer joined to serve. Besides that, grounds was meticulous, and staff generally was pleasant. Would give a second chance. "

"It's my city was great 👍"

"We had a very positive experience with the manager who assisted my husband and me. He ensured that each issue was handled thoroughly and efficiently, all while maintaining professionalism, patience, and grace. His calm demeanor and attention to detail made a stressful situation much easier to navigate. We truly appreciate his leadership and excellent customer service. "

"Courteous staff, clean rooms, good food. "

"The spa was closed for the entire duration of our stay. The microwave, fridge, and lights in the guest toilets and the second bedroom ensuite were not working. When I escalated these issues, staff assured me they would be fixed the next day, but nothing was done. I ordered food through the kitchen service, but the order was sent to another room by their own error. After I cancelled it, food was still delivered to our room at 11 p.m. This reflects very poor communication within the hotel. I will never visit this hotel again. The staff were unprofessional, and one staff member even asked my husband for money, which was completely unacceptable. While the rooms look nice, many facilities are fa"