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Reviews of Hampton Inn Lebanon

2.5 out of 5
Hampton Inn Lebanon
401 N Mt. Zion Rd, Lebanon, IN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 182 out of 263 reviews" "
Rating 8 - Good. 53 out of 263 reviews" "
Rating 6 - Okay. 12 out of 263 reviews" "
Rating 4 - Poor. 5 out of 263 reviews" "
Rating 2 - Terrible. 11 out of 263 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service was great
Stayed 1 night in May 2024

8/10 Good

Brian

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
The hotel itself was great. The front desk staff was not. Tried to get a one hour later time and was told she couldn’t because the hotel didn’t allow it. BS but it is what it is. Road construction is awful in this area as well
Stayed 1 night in May 2024
Response from James on 6 May 2024
Thank you for staying with us at Hampton Inn in Lebanon, IN. I am very sorry to hear about your experience with the front desk staff. I would ask that you give us another chance to make your stay great.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
A well-managed property. Four years old.
Stayed 1 night in Apr 2024
Response from Stacy K on 23 Apr 2024
Thank you for your positive feedback - we are eager to accommodate you again in the future!

8/10 Good

Cheri

Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Stacy K on 9 Apr 2024
Thank you for your positive feedback - we hope to accommodate you in the next Indiana adventure!

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent and the cleanliness was great! Breakfast was delicious.
Stayed 1 night in Mar 2024
Response from STacy K on 2 Apr 2024
Thank you for your positive feedback - we look forward to accommodating you in the future!

10/10 Excellent

Al, Santa Rosa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay, business or pleasure this is a wonderful spot.
Stayed 1 night in Mar 2024
Response from Stacy K on 1 Apr 2024
Thank you for your positive feedback, we hope to accommodate you in the future.

10/10 Excellent

Kenneth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff! Also, it is close to the highway, so easy to get to.
Stayed 1 night in Mar 2024
Response from Stacy K on 28 Mar 2024
Thank you for your positive feedback!

8/10 Good

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. The staff were friendly and the breakfast had a large selection. My only negative would have to be how springy the bed was. I could feel every movement my partner made all night.
Stayed 1 night in Mar 2024
Response from Katrina on 25 Mar 2024
Thank you for the review we will check up on beds. We hope to see you again in the future.

8/10 Good

Loren

Travelled with family
It was nice for what we paid. The rollaway blinds didn’t work, and our bathroom door handle was broken, but it was good otherwise.
Stayed 1 night in Mar 2024
Response from Katrina on 25 Mar 2024
We are sorry and as you brought that to our attention we are working on those items. We hope to see you again with us soon.

10/10 Excellent

NEILL, Greensboro

Stayed 2 nights in Mar 2024
Response from Stacy K on 1 Apr 2024
Thank you for your feedback, we hope to accommodate you in the future!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Katrina on 13 Mar 2024
Thank you for your feedback

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Stacy K on 20 Feb 2024
Thank you for sharing your positive feedback - we hope to accommodate you again when in the area!

10/10 Excellent

DeAnna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Stacy K on 20 Feb 2024
Thank you for sharing your positive feedback - we hope to accommodate you again when in the area!

10/10 Excellent

Delinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problem checking in or out and the only thing I can complain about is that there was no bacon to go with my scrambled eggs!
Stayed 2 nights in Feb 2024
Response from Stacy K on 20 Feb 2024
Thank you for sharing your positive feedback - we hope to accommodate you again when in the area!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Stacy K on 20 Feb 2024
Thank you for sharing your positive feedback - we hope to accommodate you again when in the area!

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean (and we are very particular), quiet, and nice staff. Food not so great, but hate to even mention it, because many people in this world would love to have not so great food.
Stayed 1 night in Jan 2024
Response from Stacy K on 20 Feb 2024
Thank you for sharing your positive feedback - we hope to accommodate you again when in the area!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wasn't at the hotel long, just there overnight. The room was comfortable. The breakfast could have been better.
Stayed 1 night in Feb 2024
Response from Stacy K on 20 Feb 2024
Thank you for sharing your positive feedback - we hope to accommodate you again when in the area!

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative was the stairway door was out of order so we had to walk farther.
Stayed 1 night in Jan 2024
Response from Stacy K on 20 Feb 2024
Thank you for sharing your positive feedback - we hope to accommodate you again when in the area!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Stacy K on 20 Feb 2024
Thank you for sharing your positive feedback - we hope to accommodate you again when in the area!

10/10 Excellent

Angela

Travelled with family
Liked: Amenities
Very friendly staff. I was able to get a room on the floor I requested to be near my group. Breakfast was also great. Lots of options and fresh. I was very satisfied with my stay.
Stayed 1 night in Dec 2023
Response from Stacy K on 20 Feb 2024
Thank you for sharing your positive feedback - we hope to accommodate you again when in the area!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Stacy K on 20 Feb 2024
Thank you for sharing your positive feedback - we hope to accommodate you again when in the area!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Beds were very comfortable. Room temperature control was perfect. Free coffee/tea/hot chocolate all day and the coffee was always hot and fresh. Hot buffet breakfast was also great. Will stay here again.
Stayed 2 nights in Dec 2023

8/10 Good

jacob, shorewood

Stayed 1 night in Dec 2023
Response from Stacy K on 20 Feb 2024
Thank you for sharing your positive feedback - we hope to accommodate you again when in the area!

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very friendly staff, clean and beautiful decor, and a delicious breakfast.
Stayed 2 nights in Dec 2023

8/10 Good

Keith S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host wasn't very friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Stacy K. on 4 Dec 2023
Thank you for your positive feedback, we hope to accommodate you again soon!

8/10 Good

Teddy

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Stacy K. on 4 Dec 2023
Thank you for your positive feedback, we hope to accommodate you again soon!

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hotel on our two week vacation.
Stayed 1 night in Oct 2023
Response from Stacy K. on 30 Oct 2023
Thank you for your feedback - we hope to accommodate you again soon!

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean and well done. The staff was friendly, courteous, and attentive.
Stayed 1 night in Oct 2023
Response from Stacy K. on 30 Oct 2023
Thank you for your feedback - we hope to accommodate you again soon!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Very friendly, courteous staff.
Stayed 1 night in Oct 2023
Response from Stacy K. on 16 Oct 2023
Thank you for your feedback - we hope to accommodate you again soon!

8/10 Good

Shai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Stacy K. on 12 Oct 2023
Thank you for your positive feedback! We hope you stay with us again when in the area.

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was extremely clean!! Spotless!! Also, very comfortable. The staff was also extremely thoughtful & helpful.
Stayed 1 night in Oct 2023
Response from hs on 9 Oct 2023
We're so glad you had a great stay and hope to see you again!Thank you, have a good day and safe travels.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Excellent property! Super clean and the staff was helpful and friendly. Couldn’t recommend it more.
Stayed 1 night in Oct 2023
Response from hs on 9 Oct 2023
Thank you so much for your kind words, We're so glad you enjoyed your stay!Hope to see you again, have a great day.

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Stacy K. on 10 Oct 2023
Thank you for your feedback!

10/10 Excellent

Robin M

Stayed 1 night in Sep 2023
Response from Stacy K. on 30 Oct 2023
Thank you for your feedback - we hope to accommodate you again soon!

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry to see that this property offers toiletries with Aloe. Very difficult to read ingredients. I am very allergic to Aloe , which seems to be the new hip ingredient.
Stayed 1 night in Sep 2023
Response from Stacy K. on 3 Oct 2023
Thank you for this feedback, unfortunately, we have to go based on Hilton standards. But we will definitely provide this feedback to management! Next time, let us know and we will remove those products.

10/10 Excellent

Theresa

Stayed 3 nights in Sep 2023
Response from Stacy K. on 16 Oct 2023
Thank you for your feedback - we hope to accommodate you again soon!

10/10 Excellent

Rachel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the Hampton Inn in Lebanon, Indiana. Clean, quiet, comfortable, and well-maintained. I appreciated the outdoor pet area. Plenty of space to walk my dog around the property. They were very welcoming. Would definitely stay here again on my next trip through town.
Stayed 1 night in Sep 2023
Response from Stacy K. on 26 Sept 2023
Thank you for your feedback - we hope to accommodate you again soon!

10/10 Excellent

Stacie, chugiak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and breakfast. Clean, large comfortable room. Friendly staff
Stayed 1 night in Sep 2023
Response from Stacy K. on 26 Sept 2023
Thank you for your feedback - we hope to accommodate you again soon!

10/10 Excellent

Brian

Stayed 1 night in Sep 2023
Response from Stacy K. on 18 Sept 2023
Thank you for your feedback - we hope to accommodate you again when in the area!

10/10 Excellent

William, St. Cloud

Stayed 1 night in Sep 2023
Response from Stacy K. on 10 Oct 2023
Thank you for your feedback!

10/10 Excellent

Adi, Oradea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and clean. Breakfast was missing a lot of things.
Stayed 1 night in Aug 2023
Response from Stacy K. on 14 Sept 2023
Thank you for your feedback - we hope to accommodate you again when in the area!

10/10 Excellent

Mark, Lebanon

Stayed 1 night in Aug 2023
Response from Stacy K. on 26 Sept 2023
Thank you for your feedback - we hope to accommodate you again soon!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though when we checked into our room, and found that it had not been cleaned yet, the problem was fixed rigt away. The property was nice, the staff was very friendly. I would definitely stay here again
Stayed 1 night in Aug 2023
Response from Stacy K. on 5 Sept 2023
Thank you for your feedback! We hope to accommodate you again when in the area.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located off I65. Check-in was quick and easy. Room was clean and exactly as pictured online.
Stayed 1 night in Aug 2023
Response from Stacy K. on 5 Sept 2023
Thank you for your feedback! We hope to accommodate you again when in the area.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reunion weekend.
Nice clean, new hotel. Only complaint is on day 2 of a 4 day stay we asked to have new towels delivered and trash emptied. No one showed up so we took trash down to front desk and got clean towels. Breakfast was plentiful and fine.
Stayed 2 nights in Aug 2023
Response from Stacy K. on 5 Sept 2023
Thank you for your feedback! We hope to accommodate you again when in the area.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2023
Response from Stacy K. on 5 Sept 2023
Thank you for your feedback! We hope to accommodate you again when in the area.

10/10 Excellent

kimber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Stacy K. on 25 Aug 2023
Thank you for your feedback - hope to accommodate you again when in the area!

10/10 Excellent

Judith

Stayed 1 night in Aug 2023
Response from Stacy K. on 14 Sept 2023
Thank you for your feedback - we hope to accommodate you again when in the area!