4/10 Poor
Roudy
23 Apr 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was very unfriendly, unprofessional and argumentative over a guess suffering from prostate issues who ask for a public bathroom that is lacking which we understand but he showed no sensitivity to a human being needs whom he told to wait until the room is available yet he took about no exaggeration 25 minutes to complete the checked in. My brother went to the car and use a bucket we had. This staff started screaming and became very abusiive for no reason. Furthermore, the the light in front of the glass of the faucet vanity stoped working and did not come back until next morning! The staff line never answered to rectify that! The counter corners were dirty with some white powdery indicating no one has wiped this recently. There was not an iron for winkle clothes and the staff does not answer the phone at 12 pm on a Sunday morning. We had to go to the event with winkle clothes. Overwhole, the place location and condition is not horrendous but service is totally lacking. The claim of continental breakfast is totally a joke with a loaf of bread that everyone will be digging their hands in that bag, a few rice crispy anda broken coffee machine that barely works!!! No service at all!!!
Roudy
Stayed 2 nights in Apr 2024