Innisfail Hotel Guide - Business Hotels in Innisfail, Alberta

"Convenient location. 2 good restaurants on site. Staff was friendly. Free coffee in lobby. Clean renovated rooms. Though the hot tub was not working, which is the only reason I book. So that was a disappointment after a long drive. I recommend to stay though. Pool was clean too "

"Easy parking, good breakfast, hot tub open late"

"It was good "

"The rooms are newly renovated with new deco and equipment, e.g. microwave oven and the little pantry. But encountered a big experience that I found my credit card was charge a $2xx fee with $5 whatever charge from the hotel (I paid to Expedia for the room fee before checking in). Then I emailed to the hotel and was told by a frontdesk staff that they said the room chair found a cigarette burnt damage without my notice. We didn't smoke and I thought it was a non-smoking room, why I was charged extra for that ridiculous reason?? Then I replied the email again and raised my objection towards this. Finally, the assistant manager apologized and reversed the charge to my credit card. Indeed, I had been staying in this hotel for a few times before, loved their room with walk out access to the hot tub and pool, as well as with free breakfast. And found that they just got renovated, that's a plus. I will rebook this hotel sometime later, and hope that no such unhappy experience again."

"200$ charged and then refunded rather then just placing credit on file incase of needing a fee. Didn't even end up staying. Horrible never had this happen before "

"Nice stay. Had everything we needed. "

"Awesome Breakfast and very friendly staff. Beds were perfect for us."

"Better mattress maybe ."

"Great. All was great "