Hotel Bergcristall

Property class: 4

Choose dates to view prices

Located close to St. George Church and Elfer Gondola, Hotel Bergcristall provides free breakfast, a terrace and a garden. Treat yourself to a sports massage at the on-site spa. The on-site restaurant offers breakfast and dinner. Enjoy the gym, as well as activities such as mountain biking. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is €271
includes taxes & fees
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, Balcony (Diamant)

A hotel room with a wooden bed, a desk, a chair, and a television.

Superior Double Room, Balcony (Diamant)

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony (Rubin)

A wooden room with a bed, a desk, and a chair.

Standard Double Room, Balcony (Rubin)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

A compact kitchen with wooden cabinets, a dishwasher, and a sink.

Junior Suite, Balcony

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
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About the area

Located in Neustift Im Stubaital, Hotel Bergcristall is in a rural area and in the mountains. While the natural beauty of Grawa Waterfall and Stubai Glacier can be enjoyed by anyone, those looking for an activity can explore Elfer Gondola. Looking to enjoy an event or a match while in town? See what's going on at Bergisel Ski Jump. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the ice skating and snowshoeing. Visit our Neustift Im Stubaital travel guide
Map
Volderau 5, Neustift Im Stubaital, Tirol, 6167

What's nearby

  • A wooden cabin with a sloped roof, a waterfall in the background, and a forested mountain area.
    Grawa Waterfall
    13 min drive - 10.8 km
  • A snowy mountain landscape with ski slopes and a ski lift.
    Stubai Glacier
    16 min drive - 12.6 km
  • Ruetz River
    2 min walk - 0.2 km
  • 4 Piste Krößbach Ski Run
    16 min walk - 1.4 km
  • Stubai Glacier Cable Car
    19 min drive - 13.6 km

Getting around

  • Matrei am Brenner Station
    26 min drive
  • Innsbruck (INN-Kranebitten)
    30 min drive

Restaurants

  • Panorama Restaurant kreuzenjoch
    57 min drive
  • Zirmachalm
    49 min drive
  • Panorama Restaurant Elfer
    34 min drive
  • Pizzeria Platzl Cafe Anny
    7 min drive
  • Schirmenbar bei Mutterberger Stadl
    14 min drive

About this property

Hotel Bergcristall

  • Upscale family-friendly hotel near Stubai Glacier
  • Located close to St. George Church and Elfer Gondola, Hotel Bergcristall provides free breakfast, a terrace and a garden. Treat yourself to a sports massage at the on-site spa. The on-site restaurant offers breakfast and dinner. Enjoy the gym, as well as activities such as mountain biking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room.
  • Additional perks include:
    • An indoor pool
    • Free self-parking
    • Free bike hire, a round-trip airport shuttle (surcharge) and an electric car charging station
    • Tour/ticket information, outdoor furniture and smoke-free property
  • Room features
  • All guest rooms at Hotel Bergcristall boast perks, such as pillow menus, as well as amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Changing tables, baby monitors and highchairs
    • Bathrooms with showers and hairdryers
    • TVs with satellite channels
    • Balconies, heating and daily housekeeping

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  • Hot tub
  • Spa
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9.6 out of 10, Exceptional, 35 reviews
The price is €291
includes taxes & fees
26 Oct - 27 Oct
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Frequently asked questions

Does Hotel Bergcristall have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Bergcristall?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Bergcristall on 18 Nov 2026 start from €271, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Bergcristall pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Bergcristall?

Self-parking is free at this property.

What time is check-in at Hotel Bergcristall?

Check-in start time: 2 PM; check-in end time: 8:00 PM.

What time is check-out at Hotel Bergcristall?

Checkout is at 10 AM.

Does Hotel Bergcristall provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Bergcristall located?

Located in the mountains, this family-friendly hotel is within 6 mi (10 km) of St. George Church, Elfer Gondola and Grawa Waterfall. Stubai Glacier and Stubai Glacier Cable Car are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Bergcristall Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 16 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Spa and pool are fantastic and the food is amazing .
Stayed 6 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful location, very clean, excellent services

Location is highly recommendable for family, very close to all the attraction of Stubai valley. The Hotel is very comfortable and clean,food is excellent and very varied. Very discrete and nice the staff.
Stayed 6 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Wir hatten nur 2 Nächte gebucht und mussten umziehen. Das war bei der Onlinebuchung nicht ersichtlich
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellente découverte

Parfait ! Prendre la demi pension car la qualité de la cuisine est excellente pour un surcoût modique. Nous avons été surclassé dans une chambre de 80m2... avec sauna.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Vielen Dank für den schönen Aufenthalt im Stubaital
Stayed 7 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wellnesshotel

Super Hotel, gutes Essen und toller Service. Sehr schöner Wellnessbereich.
Stayed 7 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ überragender Service beim Abendessen + schöner Wellnessbereich - Chlorgeruch vom Pool im gesamten Treppenhaus und in den Fluren
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel carino e pulito. Le stanze sono troppo riscaldate ed u cuscini scomodi, per il resto tutto ok....piscina e zona relax bellissimi, personale gentile e disponibile, buona colazione abbondante e di qualità.
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siisti ja loistava palvelu

Siisti, loistava palvelu, hieno saunaosasto, erittäin rauhallinen hotelli ja ympäristö. Aamupala oikein hyvä, illallisessa hyvää yritystä jos pitää paikallisesta ruuasta.
Stayed 2 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel close to Stubai Glacier

Hotel Bergcristal is the closest hotel to Stubai Glacier that will not crush your budget. Easy to book, Easy to find with a wonderful staff. The food is first class and prepared fresh for each meal by the resident chef / manager. OH - and I must mention - my son was absolutely THRILLED with the WIFI connection speeds! We will be returning to Hotel Bergcristal for more skiing.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, awesome location

Great stay, of all the details from staff, restaurant, rooms, and spa were well taken care of. I would definitely recommend this hotel.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in the Mountains

Great value for the money. The room was a bit small, but overall, very nice
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel à recommander

Chambre très propre , acceuil chaleureux , petits déjeuner copieux .
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggeligt hotel i Alperne

Super fint hotel i typisk alpe-stil. Meget smuk beliggenhed med udsigt til sne-klædte bjerge. Fint stort værelse med balkon. Indendørs pool i kælderen med mange fine faciliteter og udsigt til have. Fin restaurant med stor terasse. Aftensmad og morgenbuffet var god. Meget venligt personale.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanspeter Bundi

Wir waren sehr zufrieden und können dieses Hotel nur weiter empfehlen.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

esperienza unica

Personale cordialissimo. Abbiamo festeggiato il primo anniversario di matrimonio ed a sorpresa ci han fatto trovare un'intera sacher ed i fiori sul tavolo e la stessa cosa per il mio compleanno. Il centro benessere è bellissimo. La zona è stupenda
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a warm welcome.

The hotel was ideally situated in the Stubai valley south of Innsbruck. our room looked up the valley towards the snow covered mountains. (Even in mid July). We were on a fly drive holiday and we had easy access to the Glacier and other alpine meadow walks. We booked half board and enjoyed excellent breakfasts and five course evening meals. The food was of a high standard and the Hotel was very clean. The staff were very welcoming and helpful. We would go back again.
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort