Box Head Hotel Guide - Iron Ladder Beach hotels in Box Head, Australia.

"Upon arrival the staff at reception was warm and welcoming although when we checked into our room I was far from impressed. Our towels were dirty but had been folded in a way to try and disguise the dirtiness. The bed covers and sheets had stains on them which was appalling and the hot water didn’t work in our room. It says it’s supposed to be a 4 star hotel but honestly wouldn’t go past a 1 star. Very disappointed. "

"Liked it so much booked an extra night. "

"Irmgard’s studio was very well equipped and she made the check in process very easy. It’s in a great location close to the water, ferry and retail area of town. However, I was disappointed with the cleanliness of the property, as well as the noise. Upon check in, I discovered the bathroom sink was leaking and the floor was soaked. The toilet paper was mouldy, which indicated it had been wet for some time. Because of the situation in the bathroom (which Irmgard resolved quickly), I used the mirror in the main living area to get changed, however it was incredibly dusty which made it hard to see. The bathroom also had hair clippings on the toilet seat and vanity, which looked like someone had given themselves a haircut. It also smelled like sewage at times. On the first night, I was woken at 4am to a woman yelling and a dog barking upstairs. This went on for an hour, until the woman was picked up by a car right outside the window at 5am. Unsure if this was Irmgard or someone else, but it was incredibly disruptive to my sleep. Thankfully the rest of the stay was uneventful and the bed was comfortable enough that I got decent rest the following night. Overall I would not stay again. "

" All the staff members were friendly and thoughtful. The cabin was compact (pretty small) but modern, really clean and practical. 2 x Good swimming pool, 2 x Good Jumping pillow, for both little ones and bigger kids. The staff and cleaners were working hard every day to keep this holiday resort nice and clean. There is a massive playground including a big skate park nearby. We had a great stay and so we would like to come back here one day. Highly recommend. "

"We had a lovely long weekend. The house is comfortabel and at a great location. We loved the well stocked kitchen with quality cooking utensils, beautiful views and option to eat inside or out at the front or back deck. "

"Good conditions There were some light bulbs and be sight lights which needed replacement but otherwise all very lovely "

"We really enjoyed staying at Torcello. The location was terrific and we were able to park our boat safely on the front nature strip. The house was comfortable and well appointed and as described. The aircon was appreciated on the hot muggy days as was the laundry for washing while we were staying. Lots of kitchen crockery, cutlery and cooking utensils and plenty of wine glasses although no champagne glasses. The beds were comfortable and living room sofas big and comfy. A few things to suggest which would have made our stay better. We couldn't make full use of the balcony and the fabulous views during warm sunny weather because we couldn't leave the umbrella up due to winds, even light winds. Better cover on the balcony would be good. The outdoor furniture was weathered and flimsy and didn't feel safe. New furniture would make the balcony experience better. A bigger pantry would be welcome for food storage especially when staying for a long period such as we did (10 days). The BBQ was pretty cruddy and I had to clean it better before cooking on it. There were a few pot plants that were dried up so it made the back area look a bit deadly. Otherwise we enjoyed our stay immensely and would happily stay again any time."

"Great place for our weekend away group of 6. Plenty of room to spread out, a wonderfully well equipped kitchen, fabulous verandah for outdoor dining and chatting, exceptionally clean and well maintained house. Comfy beds, easy parking and even a library. It was a pleasure to stay here and made even easier by the professional booking and check in processes. Thank you , we will definitely be back. "

"We really enjoyed our stay. The house was well equipped, easily accommodated the family and was set in a beautiful, quiet location. We would definitely book it again."