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Reviews of Casa vacacional en Arenales Isabela

Casa vacacional en Arenales Isabela
Calle Karimar Calle Elionai, Isabela, Puerto Rico

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 31 reviews" "
Rating 8 - Good. 5 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family and I loved staying at Casa Arenales. The host gave clear instructions on how to get to the property since it was a little tricky finding it if you arent from the area but with the specific instructions we were able to find it with ease. House was clean and the ac’s worked wonderful. The area was very quiet and the house was well kept. I would definitely stay here again!
Stayed 5 nights in Mar 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from Dear guest. on 19 Nov 2023
Hi, we hope to have you again soon!

8/10 Good

Felipe

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was good. Only negative, lost power last evening. House was an oven, impossible to get any sleep.
Stayed 3 nights in Oct 2023
Response from Dear guest. on 30 Oct 2023
Hi Felipe,We apologize for the inconvenient, we work every day to improve, and we hope to see you again and that you have an even better experience!

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jun 2023

10/10 Excellent

Gloria and Cesar

Travelled with family
Liked: Cleanliness, room comfort
very pleased
i love this place it was clean and it had all we needed and the owner was very helpful considerate and nice
Stayed 3 nights in Apr 2023

10/10 Excellent

Kenny

Stayed 6 nights in Mar 2023

10/10 Excellent

Felipe Bonilla

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great communication, very clean, pleased with stay.

10/10 Excellent

Erica

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was great. Great location. About 5 minutes from local Walmart and supermarket. Nice and quiet area. Loved the home. Would highly recommend if you are traveling to Isabela.
Stayed 12 nights in May 2022
Response from JD on 16 May 2022
We are pleased that we have met your expectations in terms of our services, attention and facilities. We hope to be able to count on your preference again on a future trip to Isabela.

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, room comfort
Everything was great. Will definitely utilize again.
Stayed 3 nights in Mar 2022
Response from JD on 16 May 2022
We are pleased that we have met your expectations in terms of our services, attention and facilities. We hope to be able to count on your preference again on a future trip to Isabela.

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent Its very relaxing I loved the walmart and other stores are 5 to 7 minutes away I have put this property as my favorite I will definitely go back for my next vacation What I didn’t like is that the microwave was heating the food the first day i got there
Stayed 2 nights in Jan 2022
Response from Nicole on 29 Jan 2022
Thank you for your observation, we have just bought a new microwave... you are always welcome.

8/10 Good

Robert

Great
Great stay we loved the place only downside was bugs in the couch but everything else was great
Stayed 1 night in Sep 2021
Response from Nicole on 19 Feb 2022
POISON WAS USED FOR THE INSECTS IN THE FURNITURE AND A MACHINE WAS ALSO PURCHASED TO CLEAN THE FURNITURE AND BEDS...THANK YOU, FOR BOOKING WE HAVE MORE PROPERTIES IN ISABELA THAT IF YOU WISH TO RETURN IN THE FUTURE CHECK THE LINK OF OUR PROPERTIES, ALL HOUSES INCLUDE FREE WIFI, WASHING MACHINE AND DRYER.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
The place is amazing. Is quiet and very clean. Have a lot of space. Very comfortable. Perfect for a family.
Stayed 3 nights in Aug 2021
Response from Nicole on 19 Feb 2022
THANK YOU, FOR BOOKING WE HAVE MORE PROPERTIES IN ISABELA THAT IF YOU WISH TO RETURN IN THE FUTURE CHECK THE LINK OF OUR PROPERTIES, ALL HOUSES INCLUDE FREE WIFI, WASHING MACHINE AND DRYER.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed staying at the property. Beautiful house everything was nice clean. I would definetly recommend this place. I would rent again.
Stayed 1 night in Apr 2021
Response from Franco on 24 May 2021
Thanks

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Básicamente no te ofrecen cosas para tu estadía. Ni siquiera papel toalla. Creo que es un poco costoso para lo que ofrecen.
Stayed 1 night in Dec 2020
Response from Franco on 6 Jan 2021
Saludos, todo lo que ofrece la casa esta puesta en la descripcion de la propiedad y en las amenidades, todo lo que esta anotado de ofrece como TV de 60" Smart TV, con netflix, internet wifi para las personas. Casa con 100% Aire acondicionado, no solo en los cuartos sino en la sala y cocina, marquesina doble para dos autos que incluso pueden hacer actividiades. Agua caliente, cocina amueblada en PVC completaremodelada con todo para cocinar, toallas limpias para todas las personas, jabones y handsoap en los 2 banos incluso hand soap en la cocina, micro honda grande de 1,200 watts, horno para cocinar, colcas para las camas y sabanas nuevas, detergentes para mapear y escobas y mapos por si desean mapear durante su estadia. Asi que estamos 100% cumpliendo con todo lo del listado.

2/10 Terrible

Jon

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Master bedroom doesn’t have A/C! They have three bedrooms but the only functioning unit is the room with bunk beds. Signs posted through out the house stating they don’t advertise A/C. If you’re looking to burn massive calories and suffer heart exhaustion then this is the place to be!!!
Stayed 1 night in Aug 2020
Response from Franco on 12 Aug 2020
This review is an invalid one. the guests confused the day of check in and arrived the next day, and when they asked to stay they were told that it was rented. At those times they had to leave the property. They dishonestly conducted this review for the purpose of harm, when the confusion was theirs. It is sad that they take advantage of these means to tell lies. The property has all the airs working. They are in perfect condition, they are new inverter units, we even have them in the living room and kitchen. The house is 100% with A / C

10/10 Excellent

Jane, England

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, amenities
Yes, you want to hear the little birds and the coquis and the tranquility of not being in the city, but at the same time being close by car, this is the property. It is a dead-end street therefore it is a safe street, the house has windows and security doors, we felt safe.
Stayed 1 night in Apr 2020
Response from Frank on 10 Apr 2020
Thanks

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really love this vacation home.we really enjoy it.it was beautiful.
Stayed 3 nights in Sep 2019
Response from Franco on 12 Aug 2020
Thanks, hope to see you again.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, super clean and had everything that we needed. The owner promptly answered all the questions we had. The area is Beautiful. My kids had an amazing time. I recommend it to anyone who needs a vacation home. I would definitely book with them again on my next trip. Great job guys!! ♥️
Stayed 7 nights in Jul 2019
Response from Franco on 12 Aug 2020
Thanks for your awesome review.

8/10 Good

Damarys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was a nice place to be with family and/or friends. It would be better if all rooms are equipped with a/c. Needs a little of maintenance, but the house was acceptable and spacious. Owner was kind and available at all times.
Stayed 3 nights in Jul 2019
Response from Franco on 12 Aug 2020
thanks

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was beautiful and in a great location. Customer service was excellent. Great communication for information and access to the property. Will definitely stay there when I travel to Puerto Rico.
Stayed 4 nights in Feb 2019
Response from Franco on 12 Aug 2020
Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Franco on 3 Feb 2019
Gracias por el review, a muchos le gusta nuestra propiedad porque tenemos wifi satelital y por tanto siempre tenemos ya que no dependemos de lineas de telefono para esto. Tambien por la cercania al mall de Plaza Isabela donde pueden hacer todas las compras en tienda y supermercados.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!!!!
Had a wonderful time, this place was amazing . The entire family loves it, it was perfect . Great location, everything close by. House was beautiful , beds where comfortable . Everything was perfect . So happy and pleased that we stayed here
Stayed 4 nights in Aug 2018
Response from Francisco on 30 Aug 2018
Thanks for that amazing review.

10/10 Excellent

Rosiris M

Liked: Cleanliness, room comfort
Gentileza y amabilidad al maximo
Stayed 4 nights in Aug 2023
Response from Querido huesped. on 30 Oct 2023
Hola Rosiris,¡Nos alegra saber que disfrutaste tu estadía, esperamos verte en el futuro!

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
n/a
Stayed 7 nights in Aug 2023

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Norma

Stayed 2 nights in Jul 2022

10/10 Excellent

Karen

Stayed 1 night in Jun 2021
Response from Nicole on 19 Feb 2022
THANK YOU, FOR BOOKING WE HAVE MORE PROPERTIES IN ISABELA THAT IF YOU WISH TO RETURN IN THE FUTURE CHECK THE LINK OF OUR PROPERTIES, ALL HOUSES INCLUDE FREE WIFI, WASHING MACHINE AND DRYER.

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2020
Response from Nicole on 19 Feb 2022
THANK YOU, FOR BOOKING WE HAVE MORE PROPERTIES IN ISABELA THAT IF YOU WISH TO RETURN IN THE FUTURE CHECK THE LINK OF OUR PROPERTIES, ALL HOUSES INCLUDE FREE WIFI, WASHING MACHINE AND DRYER.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La casa es hermosa, cómoda y super limpia. La comunicación con los dueños, muy buena, fácil de lograr.
Stayed 2 nights in May 2020
Response from Franco on 12 Aug 2020
Gracias, si son 3 cuartos cómodos y la cocina es nueva de PVC una cocina para toda la vida con luces led. También nuestra marquesina es grande para 2 carros e incluso pueden realizar reuniones de familia en la misma. Pueden reservar en confianza nuevamente.

4/10 Poor

Sandra

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
La casa está muy apartada en una loma y es complicada la llegada por el deterioro de las vías, los colchones son pésimos se siente las tablas, no descansamos, salimos magullados.
Stayed 1 night in Aug 2019
Response from Franco on 8 Sept 2019
Ustedes intentaron entrar mas personas de lo permitido sin querer pagar mas por tanto se molestaron cuando se les llamo la antencion. Este review no refleja la verdad de la propiedad. Nuestra casa esta en Isabela de tras de Walmart y las vías están en buen estado (y si estuvieran malas nosotros no tenemos la culpa de eso porque es el estado el que pavimente las calles), asi que no se de que vías hablan y tenemos una cama King con Matre Serta. Tenemos Aires en los cuartos Invertes, una cocina en PVC nueva, 2 banos enchapados hasta arriba, videte en uno de los banos un TV de 60" Acceso a Internet Satelital, estamos en una calle sin salida por tanto es muy seguro ya que solo pasa transito local y no tenemos vecinos en los lados ni en la parte trasera lo cual hace que sea mas augusto la estadía.