Travelers find lakeside relaxation at Ace Hôtel Issoire, where comfort meets tranquility in a peaceful setting that invites guests to slow down and enjoy the moment
Ace Hôtel Issoire offers a peaceful lakeside retreat with a welcoming terrace. Guests enjoy in-room WiFi, free parking, and buffet breakfast options. The lobby provides a comfortable spot to unwind with a TV for entertainment after a day of exploring.
Located in Issoire, Ace Hôtel Issoire is on a lake. Château de Parentignat and Eglise de Mailhat are local landmarks, and some of the area's attractions include Parc Animalier d'Auvergne and Maison de la Culture. Royatonic and ASM Experience are also worth visiting. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Issoire travel guide
Rue du Dr. Bienfait, ET Non Rue du Docteur Bienfait, Issoire, Puy-de-Dome, 63500
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 9.90 for adults and EUR 5.50 for children
Things to do
TV in common areas
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Vending machine
Guest services
Housekeeping (daily)
Outdoors
On a lake
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
1 building
2 floors
Built in 2003
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
TV with digital channels
More
Air conditioning
Desk
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 6.00 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.77 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 9.90 for adults and from EUR 5.50 for children
Pet fee: EUR 6.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Ace Hotel France/Issoire
Ace Hôtel Issoire
Ace Issoire
Ace Hôtel Issoire Hotel
Ace Hôtel Issoire Issoire
Ace Hôtel Issoire Hotel Issoire
Frequently asked questions
Is Ace Hôtel Issoire pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 6.00 per pet, per night. Service animals are exempt from fees.
How much is parking at Ace Hôtel Issoire?
Self-parking is free at this property.
What time is check-in at Ace Hôtel Issoire?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Ace Hôtel Issoire?
Checkout is at 11:00 AM.
Where is Ace Hôtel Issoire located?
Situated on a lake, this hotel is 0.4 mi (0.7 km) from Allier and 2.8 mi (4.5 km) from Château de Parentignat. Parc Naturel Regional Livradois-Forez and Eglise de Mailhat are also within 9 miles (15 km). Issoire Station is 25 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Ace Hôtel Issoire Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff were friendly, room was clean and well presented. Free soap, shower gel etc.
Only criticisms are the pillows, which seriously lack any support and the air conditioning, which really needs to be more powerful for the area its in during the summer months.
Normal business Hotel near the Constellium factory.
good for word. not good for tourism.
good breakfast.
clean and good daily room service but in the room there is a strange smell.
The beds were horrible. None of us could fall sleep, the bed covers we extreme heavy witch made it very uncomfortable to move, or sleep, since it was just one layer, there was no option but to use it o freeze.
Breakfast was good.
celia
6/10 Okay
Sjors
22 Sept 2024
Liked: Cleanliness, staff & service
Hotel was fine with spacious rooms.
Sjors
Stayed 1 night in Sep 2024
8/10 Good
Kai
23 Aug 2022
Liked: Staff & service
Disliked: Cleanliness
Good for a night on the way to...cleaness could be better (replace carpet for tiles)
Kai
Stayed 1 night in Aug 2022
8/10 Good
Christopher
1 Jul 2025
Liked: Amenities
There pillows do not suit me for sleeping. Other than that all is good
Bon hôtel très compétitif et petit déjeuner complet
Allez y sans soucis
Daniel
Stayed 1 night in Oct 2025
10/10 Excellent
Stéphane
19 Nov 2025
Liked: Cleanliness, staff & service, amenities
Oui
Stéphane
Stayed 1 night in Nov 2025
10/10 Excellent
Emeline
1 Nov 2025
Liked: Cleanliness, staff & service, amenities
Excellent rapport qualité prix. Le personnel est très sympathique, les chambres sont propres, simples et efficaces. Il y a un parking privé qui est fermé la nuit. Petit déjeuner à 9.90 euros sucré/Salé avec les produits de base (viennoiseries, pain, oeufs, fromage, jambon, yaourts, céréales...)
L'hôtel est à proximité de la ville d'Issoire donc c'est très pratique.
Il y a une station service juste à côté pour ceux qui reprennent la route.
Nous reviendrons si nous sommes de passage à Issoire
Emeline
Stayed 1 night in Oct 2025
8/10 Good
Gilles
29 Oct 2025
Liked: Cleanliness, staff & service, amenities
Oui
Gilles
Stayed 1 night in Oct 2025
10/10 Excellent
Amandine
29 Oct 2025
Liked: Cleanliness, staff & service, amenities
Chambre tres bien, confortable, personnel tres gentil, petit dejeuner parfait. Hotel tres bien