Atakoy Marina Park Rauf Orbay Cad., Sahilyolu No:10, Bakirkoy, Istanbul
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 6 out of 19 reviews" "
10 - Excellent
6
Rating 8 - Good. 7 out of 19 reviews" "
8 - Good
7
Rating 6 - Okay. 3 out of 19 reviews" "
6 - Okay
3
Rating 4 - Poor. 2 out of 19 reviews" "
4 - Poor
2
Rating 2 - Terrible. 1 out of 19 reviews" "
2 - Terrible
1
8.4/10
Cleanliness
8.0/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveller
Travelled with family, Travelled with family and small children
Excellent staff, location to airport is within 15 minutes
Verified traveller
Stayed 1 night in Aug 2018
Response from guest relations agent on 27 Sept 2018
Dear Guest;
Thank you for choosing Sheraton Istanbul Atakoy Hotel and sharing your valuable comments with us. It was such an honor to have a valued guest like yourself and we are delighted to hear that we could manage to exceed your expectations.We are so looking forward to welcoming you back. Have a wonderful fall from all of us here.
Warm Regards.
I didn't like the night shift, because the sold me to a taksi driver. But the rest is very very good. We forgot an LV bag and they saved for us.
ahmad
Stayed 3 nights in Oct 2017
8/10 Good
Meryem
Travelled with group
27 Sept 2023
Liked: Cleanliness
Helheten var bra, har bott där tidigare då hade vi problem med värmen i rummet var vinter och iskallt. De kom upp för att fixa den men gick inte.
Väldigt lyhörd man hör allt från rummen bredvid.
Denna gång hade vi problem med duschvattenet då det endast kom kokhett vatten. De tog oss till ett annat rum för dusch. Den skulle lagas dagen efter men var fortfarande samma.
Meryem
Stayed 5 nights in Sep 2023
10/10 Excellent
ANIL
Business traveller
3 Feb 2023
Liked: Cleanliness, room comfort
ANIL
Stayed 1 night in Jan 2023
2/10 Terrible
Orhan
25 Dec 2022
Orhan
Stayed 2 nights in Dec 2022
4/10 Poor
Erkan
Travelled with family
30 Dec 2021
Disliked: Cleanliness
Erkan
Stayed 3 nights in Dec 2021
Response from . on 3 Jan 2022
Ataköy Marina Park Hotel Residences'ı seçtğiniz için teşekkürler.
Response from Rezervasyon Departmanı on 26 Feb 2020
Bülent Bey Merhaba,
Ataköy Marina Park Hotel Residence'ı tercih ettiğiniz için teşekkür ederiz. Değerli yorumlarınız servis kalitemizi yükseltmek için çok faydalı olacaktır.
Teşekkür ederiz.
They have old stuffs. Heater wasn't working properly.. had to fix them.. they stick tapes to atop the wind from windows :) .. whatever you ordered, make sure that you have to tell them 3 times. Location is good..
Verified traveller
Response from Guest Relations on 21 May 2018
Dear Guest,
Thank you for choosing Atakoy Marina Park Hotel Residences. It was great to have you and we are sorry to hear that we could not manage to exceed your expectations. We informed related departments about your problems and we made sure that you will not face same problems for your next time. Hope to see you soon again.
Best Regards.
Bir gecelik rezervasyon yaptırmıştım. ..geç giriş yapacak olduğumuzu belirtmiş olmamıza rağmen odamız hazır değildi..yatakların kurulumunu gece saat 1'e kadar bekledik..bebek karyolası da kurmamışlardı.. mutfaklı oda denmişti ama ortada mutfak yoktu...yani hiç hoş olmadı..Allahtan sabah uçağımız vardı da...odalar soğuktu çalışanlara klima çalışıyor mu diye soruyoruz bakıp evet çalıyor diyorlar ...ozaman neden soğuk diyoruz...birazdan ısınır diyorlar!!...biz sonradan uğraştıkça anlıyoruz ki klima açık bile değil...vesselam ciddi işletmecilik problemleri var...onun dışında yer mükemmel temizlik iyi...