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Reviews of Bilek Istanbul Hotel

4 out of 5
Bilek Istanbul Hotel
Eski Buyukdere Caddesi, No: 29-4 Levent, Istanbul, Istanbul

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 185 reviews" "
Rating 8 - Good. 67 out of 185 reviews" "
Rating 6 - Okay. 33 out of 185 reviews" "
Rating 4 - Poor. 12 out of 185 reviews" "
Rating 2 - Terrible. 14 out of 185 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Anar

Business traveller
Liked: Cleanliness, staff & service
Not recommended
Hotel is clean, staff friendly. But there some shortcomings: - internet speed in the evenings is terrible, especially after 6pm - swimming pool requires swim hat and they sell it if you don’t have one )))) I don’t understand who takes swim hat while traveling. - considering condition of the building and rooms (require some maintenance), it’s overpriced.
Stayed 3 nights in Nov 2023

6/10 Okay

Anar

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not recommended
Hotel is clean, staff friendly. But there some shortcomings: - internet speed in the evenings is terrible, especially after 6pm - swimming pool requires swim hat and they sell it if you don’t have one )))) I don’t understand who takes swim hat while traveling. - considering condition of the building and rooms (require some maintenance), it’s overpriced.
Stayed 5 nights in Nov 2023

2/10 Terrible

RIDVAN

Stayed 1 night in Jun 2022

10/10 Excellent

KORAY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property is quite and dated. When we went to use the pool we were told it is closed on Sundays and that we needed to but a swim cap if we wanted to swim. Breakfast was okay. Great water presuure in the shower.
Stayed 1 night in Jul 2021

10/10 Excellent

nuriddin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Rico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021

2/10 Terrible

Verified traveller

Stayed 7 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Lina

Stayed 1 night in Oct 2019

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too hot for comfort
Location, comfortable and spacious rooms made this hotel a good choice and reasonable value for a business trip, but there were some disappointments. The air conditioning was not working all week I was there, which was in October while the temperatures were still too warm to be comfortable with the windows open at night. The hotel is on a very busy street, so open windows was also very noisy till very late. This took a lot of “likeability” away from the hotel and I probably would not select the hotel again when I next visit Istanbul.
Stayed 5 nights in Oct 2019

8/10 Good

TERRY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOCATION, LOCATION, LOCATION
If you have business in this part of Istanbul, 4th Levent, this is a fine hotel to use. The staff works very hard to make your stay a pleasant one. There are no nice views from any of the rooms. You just see more buildings. The bed is good, the desk for working is fine. Breakfast is fine. Parking is okay too. I didn't use any of their facilities so I can't say anything about those items. If you have business in the area you should be happy with this hotel.
Stayed 1 night in Sep 2019

8/10 Good

okan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rip off and poor customer service
Just checked out of Bilek Hotel İstanbul. The bathroom was leaking from the ceiling, the room is too noisy and full of cigarettes smoke from other rooms.. they refused to fixed it or change the room when we reported it. They insisted there was no available room to change.. To make matters worse, we found a bill of 375tl for the drink and snacks they provided in the fridge inside the room, apparently they are for sale and they don't tell you when you check in.. Terrible experience.. Will never use the hotel again!!
Stayed 8 nights in Jun 2019

8/10 Good

Eugen

Liked: Staff & service
Nice hotel!
Nice hotel situated in the financial part of Istanbul. Close to 4 Levent M2 metro station, 4-5 stops to Taksim Square. If you come by bus from the IST aeroport it is one stop. Take bus IST5. It is very easy to find the hotel. Good prices, good location. It is worthing to stay here. I recommend!
Stayed 4 nights in Jun 2019

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Check in was fast. On our arrival the room was clean. The safe is easy to use. The breakfast buffet has large tables very comfy chairs. I chose Turkish simit, olives and Turkish cheeses. The hot drink machine was a reason I liked the buffet. My son chose hot food such as scrambled eggs and spinach. My daughter liked the pain au Chocolat. The hotel is amazingly situated for the metro , taxis and buses. We used the pool, sauna and Turkish steam room. All were working well and there is a relaxing atmosphere in this pool area. The room bathroom has been modernised recently. The shower in the room was hot and powerful. The TV had channels in several languages. The price of the hotel was very good value.
Stayed 3 nights in May 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at this hotel a few times. The staff are always welcoming.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godd location for us, staff were friendly and helpful.
Stayed 9 nights in Jan 2019

6/10 Okay

David D

Liked: Cleanliness
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really good value urban hotel
A short break for two, a short walk from the Metro and within easy distance of restaurants and shopping facilities
Stayed 5 nights in Oct 2018

2/10 Terrible

Sezen, London

Disliked: Staff & service, property conditions & facilities, room comfort
They not allow you to use heating system. Bad customer servis workers at reception.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but can be better.
TV channels should check and add popular ones. Bed is comfortable.
Stayed 1 night in Oct 2018

10/10 Excellent

Nurhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all amenities main road.
Excellent
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and good wifi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Some of the staff on the reception phone out of office hours does not speak English.
Stayed 4 nights in Jan 2018

10/10 Excellent

naomi, Dublin Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay
Stayed 2nights and it was perfect. Helpful staff and friendly to deal with. Facilities were spot on. Will stay here again. :-)
Stayed 2 nights in Dec 2017
Response from kadir tuyzuz on 19 Jan 2018
Dear Naomi, thank you for your kind interest to us & your kind comment after your recent stay with us. We'll be happy to wellcome you again while your next travel will bring you at Istanbul. Best regard

6/10 Okay

Mehdi

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from kadir tuysuz on 19 Jan 2018
Merhaba; otelimize göstermiş olduğunuz nazik ilgiye teşekkür eder, bir sonraki seyehatiniz sizi İstanbul'a getirdiğinde tekrar görüşmek dileğiyle. Saygılarımızla

8/10 Good

Younes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services.
The hotel is nice and clean with good services, Worth the money paid.
Stayed 10 nights in Nov 2017
Response from kadir tuysuz on 19 Jan 2018
Dear Younes, thank you for your kind interest to us, we'll be happy to wellcome you again while your next travel will bring you at ıstanbul. Best regard

10/10 Excellent

MEHMET CETIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017
Dear CETIN, We are glad to be your choice of accommodation as Bilek Hotel Istanbul. We are happy to hear that you are completely satisfied of the services we provided to you. In addition, I would like to thank you on behalf of our facility and workers for your keen comments. We hope to see you on your next trip to Istanbul. Kadir TUYSUZ - Front Office & Online Marketing Manager; Yours kindly,

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
watch out
Saw a big rat on the 4th floor when leaving my room.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not a four star!
Hotel is ok for a two star hotel! No AC! Was told system wasn't ready for summer! Gym was in bad shape, very poor breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good place
Very good bargain for Istanbul. The room is pretty good and the amenities are decent. It's definitely much better when your window doesn't face the mosque, which is horribly loud during morning prayers.

6/10 Okay

Hossein Sean, San Francisco

Liked: Cleanliness, room comfort
IST Network Turn Up
Good hotel overall ... Poor TV receptions and WiFi speed. Lost connection every night for a few minutes

6/10 Okay

Hans

Liked: Cleanliness

4/10 Poor

Ellen R, Monterey, CA

Disliked: Cleanliness, property conditions & facilities, room comfort
Non-Smoking Room Was a Joke
Where do I start. We ordered a non-smoking room and it reeked of smoke. Each night we got back to the room - it seemed to smell worse. We ordered the "Grand Suite". There was nothing "Grand" about it. It consisted of two rooms - one with a King Bed and one with two twins and one bathroom. It was really a Family room. The sofa was old and dirty. On the other hand, if you want a neighborhood where you can eat with the locals - this is for you. We found several kebab restaurants that were wonderful. There are also several baklava shops close by - absolutely delicious, but one night when we brought a small box of baklava home to sit in the quiet of the hotel lobby and have them and a cup of tea - we were informed there was NO eating in the lobby. I would NEVER stay there again.

10/10 Excellent

Sev, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilek @Ist comfortable convenience
Good quality, good size rooms in a very clean hotel at a location convenient for the levent biz district. Good value for its price.

8/10 Good

Jahan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Gonna stay again when I revisit Istanbul. Great location , close to Kanyon shopping mall.

8/10 Good

Jed, london

Liked: Cleanliness, room comfort
Convenient for the Levent business district
I stayed 2 nights and had no complaints. Because the building was built as offices the rooms are large. Breakfast okay if not inspiring. I imagine it maybe noisy on the front with the window open but at the back there is a mosque so there's an early morning call every day.

6/10 Okay

Russellh, Bramhall Cheshire

Disliked: Property conditions & facilities, room comfort
A Very Average Hotel
No tea and coffee in the room was disappointing Air con blew warm air, I found it difficult to sleep because of the noise outside, I had to open a window to cool down bar very small it wasn't open as far as I could see so I went out walked miles to find a bar none to be found or any restaurants that did not sell anything other Kebabs, plenty of clothes shops if you like that sort of thing. breakfast OK average again , the staff are friendly, expected more for the money ,the website is misleading it looks like a luxury hotel but it isn't don't think ill stay again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
facilities for food and drink very poor
Internet access was non-existent

8/10 Good

mikelondon, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graet service - perfect for my needs
A decent hotel with great staff conveniently close to Kanyon Mall (10-15 minute walk). Rooms are great value if you get a deal and spacious.

10/10 Excellent

SamH, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good alternative to the Sheraton for business user
Hotel was clean functional. It is one of the older hotels in Isantabul and is well served by the metro which is a short walk away. At about half the price of the nearby Sheraton it is perfectly ok for business use. Fitness room, pool, sauna and restaurant all good. Service excellent, rooms clean. There is a mosque nearby so expect to have an early call at certain times. Part of the charm, this is Istanbul after all !

8/10 Good

Lucy, London

Liked: Cleanliness, room comfort
Good mid range hotel for business near Maslak
I was staying for 2 weeks and found the hotel to be comfortable, accesable and staff were friendly. It is very near the metro and only 15 minuted from the main business districts.

8/10 Good

Hunty, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
good value for money, breakfast could have been better