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Reviews of Emirtimes Hotel & Spa Tuzla

3 out of 5
Emirtimes Hotel & Spa Tuzla
Orhanli Mah. Demokrasi Cad. No:36, Tuzla, Istanbul

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1002 reviews" "
Rating 8 - Good. 263 out of 1002 reviews" "
Rating 6 - Okay. 79 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 70 out of 1002 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Travelled with partner
Breakfast was a bit ordinary.
Stayed 1 night in Apr 2024
Response from AHMET KINACI on 1 May 2024
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

2/10 Terrible

Devrim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from AHMET KINACI on 1 May 2024
Thank you very much for taking the time to give us your feedback.We would like to state that we are very sorry for the lack of service and negativities offered to you,The negativities you have experienced have been conveyed to the relevant departments and you will be contacted in order to provide you with better and quality service.Hoping to make up for our negativities, your next choice will be EMİRTİMES.Kind regards,Ahmet KINACIOtel Müdürü

2/10 Terrible

Robbin

Disliked: Staff & service
I tried contacting the hotel and shuttle number provided many times via phone and email. no response. I am not familiar with Istanbul and believed the hotel was nearby. A taxi would have cost more than my room rate. I opted to stay at the airport for a 530 AM check in.
Stayed 1 night in Apr 2024
Response from AHMET KINACI on 1 May 2024
Thank you very much for taking the time to give us your feedback.We would like to state that we are very sorry for the lack of service and negativities offered to you,The negativities you have experienced have been conveyed to the relevant departments and you will be contacted in order to provide you with better and quality service.Hoping to make up for our negativities, your next choice will be EMİRTİMES.Kind regards,Ahmet KINACIOtel Müdürü

6/10 Okay

Barbara

Travelled with group
I was disappointed. The linens were in poor condition. The sheets were pilling, one bed had a slight urine smell a one of the duvet covers had a good size hole in it. The breakfast buffet was very good. The desk staff were okay.
Stayed 1 night in Mar 2024
Response from AHMET KINACI on 11 Apr 2024
Thank you very much for taking the time to give us your feedback.We would like to state that we are very sorry for the lack of service and negativities offered to you,The negativities you have experienced have been conveyed to the relevant departments and you will be contacted in order to provide you with better and quality service.Hoping to make up for our negativities, your next choice will be EMİRTİMES.Kind regards,Ahmet KINACIOtel Müdürü

10/10 Excellent

Alexander

Stayed 1 night in Dec 2023
Response from AHMET KINACI on 4 Apr 2024
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

10/10 Excellent

Bashir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and the staff are welcoming bravo emirtimes
Stayed 2 nights in Mar 2024
Response from AHMET KINACI on 20 Mar 2024
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

8/10 Good

Stoyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from AHMET KINACI on 20 Mar 2024
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

8/10 Good

Mazhar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for next to airport stay. Nice clean rooms but Linens are old and some are torn.
Stayed 1 night in Feb 2024
Response from AHMET KINACI on 3 Mar 2024
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

4/10 Poor

Payam

Stayed 1 night in Jan 2024
Response from AHMET KINACI on 3 Mar 2024
Thank you very much for taking the time to give us your feedback.We would like to state that we are very sorry for the lack of service and negativities offered to you,The negativities you have experienced have been conveyed to the relevant departments and you will be contacted in order to provide you with better and quality service.Hoping to make up for our negativities, your next choice will be EMİRTİMES.Kind regards,Ahmet KINACIOtel Müdürü

6/10 Okay

Noel

Good for pre-flight stay.
Response from AHMET KINACI on 3 Mar 2024
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

10/10 Excellent

Bhye Hemdey

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Ahmet KINACI on 29 Jan 2024
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

8/10 Good

Zeynep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ahmet KINACI on 29 Jan 2024
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

2/10 Terrible

Scott

Stayed 1 night in Dec 2023
Response from Ahmet KINACI on 29 Jan 2024
Thank you very much for taking the time to give us your feedback.We would like to state that we are very sorry for the lack of service and negativities offered to you,The negativities you have experienced have been conveyed to the relevant departments and you will be contacted in order to provide you with better and quality service.Hoping to make up for our negativities, your next choice will be EMİRTİMES.Kind regards,Ahmet KINACIOtel Müdürü

4/10 Poor

Hüseyin Atakan

Stayed 1 night in Nov 2023
Response from Ahmet KINACI on 29 Jan 2024
Thank you very much for taking the time to give us your feedback.We would like to state that we are very sorry for the lack of service and negativities offered to you,The negativities you have experienced have been conveyed to the relevant departments and you will be contacted in order to provide you with better and quality service.Hoping to make up for our negativities, your next choice will be EMİRTİMES.Kind regards,Ahmet KINACIOtel Müdürü

8/10 Good

Utkucan

Stayed 1 night in Nov 2023
Response from Ahmet KINACI on 29 Jan 2024
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Atrocious
The hotel overall was terrible. Check in and lobby staff attitude was pathetic and unwelcoming. The rooms bed had hair on which suggested it hadn't been washed. Duvet and pillow covers had multiple tears. Bathroom was extremely dirty including basin, taps and tiles. Toilet constantly got blocked. Indoor pool advertise is deceiving because it's for women only and there's no mention of that until you get there. Breakfast items are cold and they provide left overs the next day.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ahmed

Stayed 1 night in Nov 2023
Response from Ahmet KINACI on 29 Jan 2024
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bölgede konaklamak için uygun.
Stayed 1 night in Nov 2023

8/10 Good

Chairuddin

Stayed 1 night in Nov 2023
Response from Ahmet KINACI on 29 Jan 2024
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay at in Istanbul. A long ride from the airport but most hotels in Istanbul are far from the airport. Quiet and safe!!!
Stayed 1 night in Nov 2023
Response from Ahmet KINACI on 24 Nov 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

10/10 Excellent

joanna

Stayed 1 night in Nov 2023
Response from Ahmet KINACI on 29 Jan 2024
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

6/10 Okay

Heidi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tge hotel looked nice but the room was a bit run down, especially the bathroom.. breakfast was very average..
Stayed 1 night in Nov 2023
Response from Ahmet KINACI on 24 Nov 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

2/10 Terrible

Mariusz

Disliked: Cleanliness, staff & service
Noooo
Stayed 1 night in Nov 2023
Response from Ahmet KINACI on 17 Nov 2023
Thank you very much for taking the time to give us your feedback.We would like to state that we are very sorry for the lack of service and negativities offered to you,The negativities you have experienced have been conveyed to the relevant departments and you will be contacted in order to provide you with better and quality service.Hoping to make up for our negativities, your next choice will be EMİRTİMES.Kind regards,Ahmet KINACIOtel Müdürü

8/10 Good

remziye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was perfect I enjoyed it .The hotel shuttle driver whose name was Hasan was very helpful and friendly thanks to all of them
Stayed 1 night in Nov 2023
Response from Ahmet KINACI on 8 Nov 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

8/10 Good

MAHMUT

Stayed 1 night in Nov 2023
Response from Ahmet KINACI on 8 Nov 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

2/10 Terrible

Amartuvshin

Stayed 1 night in Oct 2023
Response from Ahmet KINACI on 24 Nov 2023
Thank you very much for taking the time to give us your feedback.We would like to state that we are very sorry for the lack of service and negativities offered to you,The negativities you have experienced have been conveyed to the relevant departments and you will be contacted in order to provide you with better and quality service.Hoping to make up for our negativities, your next choice will be EMİRTİMES.Kind regards,Ahmet KINACIOtel Müdürü

10/10 Excellent

alexander, minneapolis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Response from Ahmet KINACI on 31 Oct 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

10/10 Excellent

sanam

Stayed 1 night in Oct 2023
Response from Ahmet KINACI on 25 Oct 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

10/10 Excellent

Talha

Stayed 1 night in Oct 2023
Response from Ahmet KINACI on 24 Oct 2023
Görüşlerinizi bize bildirdiğiniz için ve zaman ayırdığınız çok teşekkür ederiz. Sizlere sunulan eksik hizmet ve olumsuzluklardan ötürü çok üzgün olduğumuzu belirtmek isteriz,İlgili departmanlara yaşamış olduğunuz olumsuzluklar iletilmiş olup sizlere daha iyi ve kaliteli hizmet vermek adına sizlerle iletişime geçilecektir.Olumsuzluklarımızın telafisi için bir sonraki tercihiniz EMİRTİMES olması dileğiyleSaygılarımla,Ahmet KINACI

10/10 Excellent

Ahmet Engin

Stayed 2 nights in Oct 2023
Response from Ahmet KINACI on 24 Oct 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

10/10 Excellent

Candas

Stayed 1 night in Oct 2023
Response from Ahmet KINACI on 9 Oct 2023
Görüşlerinizi bize bildirdiğiniz için ve zaman ayırdığınız çok teşekkür ederiz. Sizlere hizmet vermekten ve keyifli bir konaklama geçirmenizden son derece mutluyuz. Daha unutulmaz bir konaklama yaşamanız için bir sonraki tercihiniz yine EMİRTİMES Olması dileğiyleSaygılarımla,Ahmet KINACIOtel Müdürü

10/10 Excellent

Nadeem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to recommend this hotel. The food is good, the rooms are clean and always well organized and the hotel staff is always happy to help and give everything you ask for.
Stayed 1 night in Oct 2023
Response from Ahmet KINACI on 6 Oct 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

8/10 Good

Sonia

Stayed 1 night in Oct 2023
Response from Ahmet KINACI on 6 Oct 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

10/10 Excellent

Sungwoo

Stayed 1 night in Sep 2023
Response from Ahmet KINACI on 6 Oct 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

8/10 Good

Emir Ali

Stayed 1 night in Sep 2023
Response from Ahmet KINACI on 6 Oct 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for airport transfer.
Lovely room with super jacuzzi bath. Very helpful staff. We used the free transfer both from and to the hotel which was a nice addition. Do note it is for SAW airport.
Stayed 1 night in Sep 2023
Response from Ahmet KINACI on 1 Oct 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

8/10 Good

Ahmet

Stayed 1 night in Sep 2023
Response from Ahmet KINACI on 1 Oct 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

8/10 Good

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel lovely room
Stayed 2 nights in Sep 2023
Response from Ahmet KINACI on 1 Oct 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

10/10 Excellent

Farman

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Every was excellent 5 stars
Stayed 1 night in Sep 2023
Response from Ahmet KINACI on 1 Oct 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

2/10 Terrible

Pierre

Stayed 1 night in Sep 2023
Response from Ahmet KINACI on 9 Oct 2023
Thank you very much for taking the time to give us your feedback.We would like to state that we are very sorry for the lack of service and negativities offered to you,The negativities you have experienced have been conveyed to the relevant departments and you will be contacted in order to provide you with better and quality service.Hoping to make up for our negativities, your next choice will be EMİRTİMES.Kind regards,Ahmet KINACIOtel Müdürü

8/10 Good

Aino

Stayed 4 nights in Sep 2023
Response from Ahmet KINACI on 19 Sept 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

4/10 Poor

Amir

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staffs are very helpful ( except the receptionist who was like a robot), they accommodated us as much as they could. Shuttle service dose not exist, all excuses are good to not provide the shuttle, so if you chose this hotel for shuttle reason, just forget it.
Stayed 1 night in Sep 2023
Response from Ahmet KINACI on 7 Sept 2023
Thank you very much for taking the time to give us your feedback.We would like to state that we are very sorry for the lack of service and negativities offered to you,The negativities you have experienced have been conveyed to the relevant departments and you will be contacted in order to provide you with better and quality service.Hoping to make up for our negativities, your next choice will be EMİRTİMES.Kind regards,Ahmet KINACI

10/10 Excellent

Aynur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Ahmet KINACI on 7 Sept 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us
Restaurant is amazing. Thanks for this experience
Stayed 1 night in Aug 2023
Response from Ahmet KINACI on 7 Sept 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

10/10 Excellent

TAHA HUSEYIN

Stayed 1 night in Aug 2023
Response from Ahmet KINACI on 31 Aug 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Ahmet KINACI on 31 Aug 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

10/10 Excellent

Fazil

Stayed 1 night in Aug 2023
Response from Ahmet KINACI on 31 Aug 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

8/10 Good

Lucia

Stayed 1 night in Aug 2023
Response from Ahmet KINACI on 19 Sept 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager

2/10 Terrible

nabil

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ahmet KINACI on 31 Aug 2023
Thank you very much for taking the time to give us your feedback.We would like to state that we are very sorry for the lack of service and negativities offered to you,The negativities you have experienced have been conveyed to the relevant departments and you will be contacted in order to provide you with better and quality service.Hoping to make up for our negativities, your next choice will be EMİRTİMES.Kind regards,Ahmet KINACIOtel Müdürü

10/10 Excellent

MIRJANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Beautiful and clean hotel. The room is perfectly clean and the breakfast is excellent.
Stayed 1 night in Aug 2023
Response from Ahmet KINACI on 31 Aug 2023
Thank you very much for taking the time to give us your feedback.We are very happy to serve you and that you had a pleasant stay.Hope your next choice will be EMİRTİMES again for a more memorable stay.Kind regards,Ahmet KINACIHotel Manager