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Reviews of Hotel Sultan Hill

Hotel Sultan Hill
Sultanahmet Mah., Tavukhane Sok., No 15, Sultanahmet, Fatih, Istanbul, Istanbul

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 255 reviews" "
Rating 8 - Good. 69 out of 255 reviews" "
Rating 6 - Okay. 12 out of 255 reviews" "
Rating 4 - Poor. 5 out of 255 reviews" "
Rating 2 - Terrible. 1 out of 255 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect. Great staff, super helpful and fun. Better to book direct!
Stayed 3 nights in Apr 2024

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here only for one night for an overnight transfer, not expecting much other than the hotel near the Blue Mosque, which I failed to visit the last time. It turned out to be that the stay here was the best memory I had in Istanbul - memorable with the help of wonderful Ali the Concierge. I will come back this year, Ali, no matter what! You opened up my mind and rekindled my passion for travel. But of course, I won't forget leaving the key with you next time I come back. Please excuse me for that...
Stayed 1 night in Dec 2023
Response from SEDAT OZEN on 14 Jan 2024
THANK YOU

8/10 Good

Janel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the old part of the city, very walkable to a lot of attractions. Ali and staff were fabulous!
Stayed 4 nights in Oct 2023
Response from SEDAT OZEN on 14 Oct 2023
THANK YOU

10/10 Excellent

Mohammed Khaled

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at hotel sultan hill was absolutely amazing. Great staff- especially Ali! I felt safe always, the room was clean and tidy, breakfast was great, and the hotel services were made easy through the team. I would pay any price just to stay here again. Ali if you ever read this, a BIG BIG THANK YOU for an awesome experience. I look forward to staying at this hotel again, and very much look forward to seeing you again. Thanks, M.K.O.
Stayed 15 nights in Aug 2023
Response from SEDAT OZEN on 16 Sept 2023
THANK YOU

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location. Unbelievable view of Blue Mosque from rooftop terrace. It is not a five-star hotel, so obviously not modernised and glamorous. Breakfast was great. Staff were friendly and helpful. The rooftop terrace is such an incredible space, but a bit dirty and unkept. It would be easily upgraded with a few potplants and umbrellas :) The breakfast area was lovely with a little outside garden.
Stayed 7 nights in Jun 2023
Response from SE on 10 Jul 2023
THANK YOU

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The building was old, but it is ok. It is very close to the attractions and very convenience.
Stayed 2 nights in May 2023
Response from SEDAT OZEN on 27 May 2023
THANK YOU

8/10 Good

Carole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A well located property right in the tourist area, around the corner from all the main attractions. Very easy walk to tram transport for access to other parts of the city. Room was adequate but small. Facilities were dated,but in saying this… we weren’t in our room often. Bed was too hard for me. Management were great, so helpful… especially Ali who speaks perfect English…thanks for a lovely couple of days
Stayed 4 nights in May 2023
Response from SEDAT OZEN on 17 May 2023
THANK YOU

8/10 Good

Melaz

Stayed 2 nights in May 2023
Response from SEDAT OZEN on 2 Jun 2023
THANK YOU

10/10 Excellent

Jesse

Liked: Staff & service, property conditions & facilities
Loved the place. Solo traveler and this was the perfect spot.
Stayed 3 nights in Mar 2023
Response from SEDAT OZEN on 28 Mar 2023
THANK YOU

8/10 Good

miyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay~
A quaint lodging in the heart of the old town. It is an old building but very well maintained. Right behind the Blue Mosque. Sofia, the museum, and the T1 stop are very close, so it's convenient. The main square with the obelisk is always guarded by the police so it is safe and very quiet at night. From the roof of this hotel you can see the sea and the roof of the Blue Mosque. The staff are also very friendly. The only downside is that the shower head in the bathroom is fixed, so it's inconvenient to have to wash your hair always.
Stayed 4 nights in Dec 2022
Response from SEDAT OZEN on 29 Dec 2022
THANK YOU

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a great location. The rooms are clean, and the staff is very friendly.
Response from MANAGER on 23 Dec 2022
THANK YOU

10/10 Excellent

Rachael, Greenville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located by lots to see and do. The staff gave recommendations for restaurants and places to avoid that are traps for tourists. It was a wonderful local place to stay!
Stayed 1 night in Nov 2022
Response from MANAGER on 25 Nov 2022
THANK YOU

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
This was a perfect location for sightseeing and access to transportation. The staff, especially Ally, went above and beyond in every way. The breakfast was great and we felt like both guests and family.
Stayed 5 nights in Sep 2022
Response from MANAGER on 16 Sept 2022
THANK YOU

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from SEDAT OZEN on 31 Aug 2022
THANK YOU

10/10 Excellent

Mohammod

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for one week at the Sultan Hill Hotel, we were a family of 6 people. I have to say it was one of best hotels I’ve stayed in thus far. The hotel staff were absolutely amazing, friendly and hospitable, especially the owner Ali. The facilities were above expectation, including very good wifi and good cleaning service. Our rooms were cleaned to a very high standard every day and very good air conditioning. We had a tasty complementary breakfast everyday. The best feature is the location of the hotel, it is a 5 minute walk to Hagia Sophia and 10 minutes walk to the Blue Mosque, nearby to the grand bazar. You will be situated at the heart of Istanbul - this is a unbelievable deal for the price !!! Will definitely be visiting again.
Stayed 6 nights in Aug 2022
Response from SEDAT OZEN on 15 Aug 2022
THANK YOU

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Great location. Very friendly staff. Great rooftop terrace. The refrigerator in my room did not work but they provided ice for me.
Stayed 2 nights in Jul 2022
Response from hotel sultanhill on 25 Jul 2022
THANK YOU

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! It is right around the corner from the Blue Mosque. It has a terrace on the roof with great views.
Stayed 2 nights in Jul 2022
Response from hotel sultanhill on 20 Jul 2022
THANK YOU

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from hotel sultanhill on 6 Jul 2022
THANK YOU

8/10 Good

Jeewon

Stayed 1 night in May 2022
Response from SEDAT OZEN on 20 May 2022
THANK YOU

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, good price, excellent hosts that will help you plan any of your travels, and serve a very nice breakfast! Highly reccomend!!
Stayed 7 nights in Apr 2022
Response from Sedat ozen on 11 May 2022
Thank You

4/10 Poor

Demyana

Disliked: Cleanliness, room comfort
Stayed 4 nights in Apr 2022
Response from SEDAT OZEN on 8 May 2022
OK

10/10 Excellent

Naveed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice, cozy place
Amazing location near the market and Ayasophia. The staff was very friendly, and the room was a bit small but overall it was a good stay.
Stayed 1 night in Apr 2022
Response from Sedat on 7 May 2022
Thank you

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022
Response from hotel sultanhill on 6 May 2022
THANK YOU

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, central hotel with gorgeous cat
Overall a great choice and a great value. The location can't be beat and the owner treats his guests with care and attention. We felt highly welcome and taken care of here. A friendly and helpful night clerk named Atas is a great asset to the team here. The hotel cat is breathtakingly gorgeous and she knows it.
Stayed 6 nights in Apr 2022
Response from Sedat on 2 May 2022
Thank you

8/10 Good

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Sedat on 28 Apr 2022
Thank you

10/10 Excellent

Jun

Stayed 1 night in Apr 2022
Response from Hotel SultanHill on 17 Apr 2022
Thank you

10/10 Excellent

Artem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel 4+
This hotel has a good location. Staff is very frendly and hospitality.
Stayed 2 nights in Apr 2022
Response from hotel sultanhill on 13 Apr 2022
Thank You

8/10 Good

Jawad

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from hotel sultanhill on 31 Mar 2022
Thank you

10/10 Excellent

Sasa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply best place to stay in Istanbul
Manager is so perfect helpful and friendlz. I never met such a person im hundreds if hotels I have been. Congratulations
Stayed 2 nights in Mar 2022
Response from hotel sultanhill on 30 Mar 2022
Thank you

10/10 Excellent

Tabish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service. Great plase to stay
Stayed 2 nights in Mar 2022
Response from SEDAT OZEN on 19 Mar 2022
THANK YOU

10/10 Excellent

Amina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner stayed at this hotel, we are very happy with all the services it had provided, all the staff and management are friendly and helpful. In the future we would return to this hotel. Breakfast was nice would be nice to have some pastries/croissants too, other than that excellent service and wonderful people.
Stayed 5 nights in Mar 2022
Response from SEDAT OZEN on 23 Mar 2022
THANK YOU

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022
Response from hotel sultanhill on 8 Mar 2022
Thank you

10/10 Excellent

Hazhir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable place in a great location. Staff were very friendly and helpful. Breakfast was great. We enjoyed our stay there
Stayed 2 nights in Jan 2022
Response from hotel sultanhill on 24 Jan 2022
Thank you

10/10 Excellent

Mohammad Zubair

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great hotel, very friendly staff, good location
Stayed 5 nights in Jan 2022
Response from hotel sultanhill on 21 Jan 2022
Thank you

10/10 Excellent

Mr Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near to tourist attractions
The staff are all very polite, helpful and friendly. Nothing was a problem. Very clean hotel, theres no lift, (5 floors) so if you have a problem with stairs then ask for a room on a lower floor. floors didnt particularly bother me however. Price for hotel was very good, very reasonable. Breakfast was tasty and they will make a nce omelette if you wish for a small fee I would definitely stay there again if I visit Istanbul.
Stayed 2 nights in Jan 2022
Response from hotel sultanhill on 19 Jan 2022
THANK YOU

8/10 Good

zarqa

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2022
Response from SEDAT OZEN on 6 Jan 2022
THANK YOU

10/10 Excellent

Saadallah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and great location and very clean and comfortable
Stayed 3 nights in Nov 2021
Response from SEDAT OZEN on 26 Nov 2021
Thank you very much.

10/10 Excellent

MELINDA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy room, clean and good service, very close to Blue mosque.
Stayed 2 nights in Nov 2021
Response from SEDAT OZEN on 25 Nov 2021
Thank you

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Hotel Sultan Hill was fantastic! Location couldn't have been better. Cleanliness, ease of checkin, breakfast, arranging for PCR test, everything was great. The Manager was so helpful and kind. Will definitely stay again and highly recommend it to anyone coming to Istanbul.
Stayed 1 night in Nov 2021
Response from SEDAT OZEN on 17 Nov 2021
Thank you for your stay and for your review . your reviews are important for us.wish for your next stay kind Regards Hotel SultanHill

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 11 nights in Oct 2021
Response from SEDAT OZEN on 12 Nov 2021
Thank you for staying with us. Your views are important to us!

10/10 Excellent

Syed Wasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from SEDAT OZEN on 23 Oct 2021
Thank you for staying with us. Your views are important to us!

8/10 Good

layla

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I liked the location, close to everything I needed for my stay. Front desk staff spoke English which was so helpful since many people in this city don’t speak English and It was difficult to communicate through out my stay. Staff are very friendly and social. They always great and kind. Breakfast was always good and generous. Building is old and can use updates. There are no elevators and bringing heavy suitcases up the tiny staircase were extremely challenging. There is small fridge in the room but it doesn’t keep anything cold. The wood floors are very rough and need a touch up. The internet was slow and we didn’t have much connection through our stay which was disappointing. Rooms are cleaned well and staff are very nice and hosted us great.
Stayed 4 nights in Sep 2021
Response from SEDAT OZEN on 11 Sept 2021
Thank you for staying with us. Your views are important to us!

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from hotel sultanhill on 29 May 2021
thank you very much for your review.

10/10 Excellent

Claus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from SEDAT OZEN on 24 Oct 2020
Thank you for staying with us. Your views are important to us!

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can't get any closer to the Blue Mosque than this. A short walk puts you right in the Hippodrome. Plenty of food options and shops around. The hosts (and their cats) were wonderful. The rooms are smaller (typical European B&B) but we didn't spend much time in them. Keys get left at the front desk when you leave for the day so be aware of that. No issues with people entering while we were away. Pro tip: Don't let the carpet dealer next door suck you into a conversation.
Stayed 5 nights in Jan 2020
Response from SEDAT ÖZEN on 29 Apr 2020
Thank you for staying with us. Your views are important to us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Simple, straightforward, helpful, and friendly staff.
Stayed 1 night in Feb 2020
Response from SEDAT OZEN on 21 Feb 2020
Thank you for staying with us. Your views are important to us!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Thank you so much for the great service
Stayed 1 night in Jan 2020
Response from SEDAT OZEN on 6 Feb 2020
Thank you for staying with us. Your views are important to us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2020
Response from SEDAT OZEN on 19 Jan 2020
Thank you for staying with us. Your views are important to us!

8/10 Good

Lubna

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in a cosy hotel
Great helpful friendly staff in a cosy convenient central location.Good breakfast and clean room.
Stayed 3 nights in Dec 2019
Response from SEDAT OZEN on 28 Dec 2019
Thank you for staying with us. Your views are important to us!